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Message started by donf on Sep 19th, 2010 at 1:25pm

Title: HSBC security number line
Post by donf on Sep 19th, 2010 at 1:25pm
Hi,

Today, 19th September, I used the saynoto0870 search for an alternative to 08457 400 004 (the HSBC banking security number service) which revealed 0114 203 1106.

But when I called the 0114 number I got "the number you have dialed has not been recognised".

Does anyone have a current alternative?

Regards

Donf


Title: Re: HSBC security number line
Post by Dave on Sep 19th, 2010 at 2:27pm
I thought the reference to "security" was to do with fraud protection. However, this contact page gives:
http://www.hsbc.co.uk/1/2/personal/contact


Quote:
Internet Banking Support

To set up a security number call 08457 400 004
To reset your security number call 0845 600 2290


A search of the database for 0845 600 2290 returns a verified entry:

HSBC             0845 600 2290       01226 261226             Internet banking

Try that and let us know how you get on.  :)

Title: Re: HSBC security number line
Post by donf on Sep 19th, 2010 at 5:10pm
Thanks for that Dave.

The original number was provided in an HSBC  letter to my son giving him instructions on how to get online. Earlier today he had to use the 0845 number anyway to do a transaction. However, the Internet banking number you have found is just as relevant and I have written it on the letter as the alternative to the 0845 number.

:)

Don

Title: Re: HSBC security number line
Post by Dave on Sep 22nd, 2010 at 6:15am

donf wrote on Sep 19th, 2010 at 5:10pm:
The original number was provided in an HSBC  letter to my son giving him instructions on how to get online. Earlier today he had to use the 0845 number anyway to do a transaction. However, the Internet banking number you have found is just as relevant and I have written it on the letter as the alternative to the 0845 number.

Thanks. I have added 0845 740 0004 to the existing entry.  :)

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