Welcome, Guest. Please Login or Register
SAYNOTO0870.COM

<---- Back to main website

 
Home Help Search Login Register

SAYNOTO0870.COM › Main Forum › Geographical Requests › FlyThomasCook.com (Thomas Cook)
(Moderators: Forum Admin, Dave, bbb_uk, DaveM)
‹ Previous Topic | Next Topic ›
Page Index Toggle Pages: 1
Send Topic Print
FlyThomasCook.com (Thomas Cook) (Read 8,574 times)
michelleshoc
Newbie
*
Offline



Posts: 8
FlyThomasCook.com (Thomas Cook)
Jul 21st, 2006 at 5:55pm  
Hi
does anyone have the number www.flythomascook.com the 0870 number 0870 752 0918, with waits of over 10 mins its ridiculous

Thanks

Michelle

~ Thread title edited by Dave
Back to top
« Last Edit: Jul 21st, 2006 at 6:44pm by Dave »  
 
IP Logged
 
Dave
Global Moderator
*****
Offline


Campaigning for fair telecoms
in the UK

Posts: 9,397
Yorkshire
Gender: male
Re: FlyThomasCook.com (Thomas Cook)
Reply #1 - Jul 21st, 2006 at 6:46pm  
There is a thread on Thomas Cook here.

Also, search the database for "Thomas Cook" and it gives some numbers to try.

Please come back and give some more information like an address, as detailed in the instructions for posting requests.
Back to top
« Last Edit: Jul 21st, 2006 at 6:46pm by Dave »  
WWW  
IP Logged
 
michelleshoc
Newbie
*
Offline



Posts: 8
Re: FlyThomasCook.com (Thomas Cook)
Reply #2 - Jul 21st, 2006 at 6:58pm  
Sorry about the title Dave. Have just looked at other thread and I need to point out this is not the main thomas C or TC Direct but specifically for FlyTC.com. Interestingly the one time I did get through to them they told me that TC Direct are in the same room but use 0871 111 111. And although Direct can book the same flights, wait for this, one flight I enquired about today is £100 dearer with Direct than Fly TC.com.

Thanks
Michelle
Back to top
 
 
IP Logged
 
michelleshoc
Newbie
*
Offline



Posts: 8
Re: FlyThomasCook.com (Thomas Cook)
Reply #3 - Jul 21st, 2006 at 6:59pm  
Oops forgot to say also I dont have an address sorry.
Back to top
 
 
IP Logged
 
Dave
Global Moderator
*****
Offline


Campaigning for fair telecoms
in the UK

Posts: 9,397
Yorkshire
Gender: male
Re: FlyThomasCook.com (Thomas Cook)
Reply #4 - Jul 21st, 2006 at 7:18pm  
michelleshoc wrote on Jul 21st, 2006 at 6:58pm:
... Interestingly the one time I did get through to them they told me that TC Direct are in the same room but use 0871 111 111. ...

Checking the database again, there is an entry for 0870 1111111 (you are 1 digit short) and it gives 01274 387425 which is a Bradford number.
Back to top
 
WWW  
IP Logged
 
michelleshoc
Newbie
*
Offline



Posts: 8
Re: FlyThomasCook.com (Thomas Cook)
Reply #5 - Jul 21st, 2006 at 7:26pm  
He he you noticed my deliberate mistake lol.
Thanks for looking but that number is TC emergency office and couldnt help Sad
Back to top
 
 
IP Logged
 
Dave
Global Moderator
*****
Offline


Campaigning for fair telecoms
in the UK

Posts: 9,397
Yorkshire
Gender: male
Re: FlyThomasCook.com (Thomas Cook)
Reply #6 - Jul 21st, 2006 at 7:40pm  
From 192.com the address of the office in Bradford is:
THOMAS COOK TOUR OPERATORS LTD

ALDERMANBURY HOUSE
2-4 GODWIN STREET
BRADFORD WEST YORKSHIRE BD1 2ST

Tel: 01274 387 777
Fax: 01274 387 740

This telephone number goes through to a recording with options, but they sound as though they're not for the end customer to call. Still, it looks as though numbers begin 01274 387xxx

Are there any other clues like a geographical fax number?
Back to top
 
WWW  
IP Logged
 
michelleshoc
Newbie
*
Offline



Posts: 8
Re: FlyThomasCook.com (Thomas Cook)
Reply #7 - Jul 21st, 2006 at 7:50pm  
I dont have anything more. The flythomascook.com website / dept is really mainly for online booking, in fact they make it nigh impossible to find a tel number in the first place. My booking is not straighforward so I need to talk with them as well. Their call centre is very understaffed and so there are veryyyyyyyyyyy long waits if you even get to talk to anyone at all, I have twice been cut off after 15 mins of waiting, whereas I can get through on the TC Direct number within minutes.
Its soooooooooooo frustrating.

Michelle
Back to top
 
 
IP Logged
 
michelleshoc
Newbie
*
Offline



Posts: 8
Re: FlyThomasCook.com (Thomas Cook)
Reply #8 - Jul 21st, 2006 at 7:55pm  
Ok I have just found thios

Our registered company name, company number and registered office address are as follows:

Thomas Cook Tour Operations Ltd
The Thomas Cook Business Park
Coningsby Road
Peterborough
PE3 8SB

Company Registration Number: 1450464 England
ATOL: 1368

Michelle
Back to top
 
 
IP Logged
 
Dave
Global Moderator
*****
Offline


Campaigning for fair telecoms
in the UK

Posts: 9,397
Yorkshire
Gender: male
Re: FlyThomasCook.com (Thomas Cook)
Reply #9 - Jul 21st, 2006 at 10:00pm  
michelleshoc wrote on Jul 21st, 2006 at 7:55pm:
Ok I have just found thios

Our registered company name, company number and registered office address are as follows:

Thomas Cook Tour Operations Ltd
The Thomas Cook Business Park
Coningsby Road
Peterborough
PE3 8SB

Which is the address DaveM quoted in the other thread, including a phone numbers.
Back to top
« Last Edit: Jul 21st, 2006 at 10:01pm by Dave »  
WWW  
IP Logged
 
michelleshoc
Newbie
*
Offline



Posts: 8
Re: FlyThomasCook.com (Thomas Cook)
Reply #10 - Jul 21st, 2006 at 10:06pm  
Yes I went back after I posted and saw. Rang them 01733 417000, were closed but the options given were office based or emergencies Sad
Back to top
 
 
IP Logged
 
alyon
Newbie
*
Offline



Posts: 11
Re: FlyThomasCook.com (Thomas Cook)
Reply #11 - Apr 3rd, 2012 at 3:34pm  
I have been trying to contact them too to advise them of a person with special needs on the booking form.

I have been given the run around-so will write to them.

Unless anyone has a number for their newcastle airport desk-they must be making a fortune from these high priced numbers.
Back to top
 
 
IP Logged
 
CJT-80
Supreme Member
*****
Offline



Posts: 711
East Sussex
Gender: male
Re: FlyThomasCook.com (Thomas Cook)
Reply #12 - Apr 4th, 2012 at 11:32am  
aylon,

I have found an alternative number to the 0871 number given by Newcastle International Airport (0871 882 1121) as on the SNT0870 Database: 0191 214 3305

According to their website - http://www.newcastleairport.com/airportfacilities/passengersofrestrictedmobility... they advise to call them regarding passengers with restricted mobility or special needs.

Alternatively if your trying to contact Thomas Cook perhaps try the online "chat" facility - http://www.thomascook.com/customer-services

Smiley
Back to top
 
Regards,

CJT-80
 
IP Logged
 
caddyman
Newbie
*
Offline



Posts: 2
St Helens Merseyside
Gender: male
Re: FlyThomasCook.com (Thomas Cook)
Reply #13 - Dec 5th, 2012 at 12:21pm  
Thos Cook must be the worst company in the world to find someone to speak with. I eventually contacted someone who suggested writing my complaint and posting it to Customer Relations in Bradford. I did this on October 29th and am still awaiting a response. I`m now trying to find an alternative number for thomascook-santander in an effort to obtain the 8% off holidays with Santanders 123 account. What a total waste of time. Angry
Back to top
 
 
IP Logged
 
Page Index Toggle Pages: 1
Send Topic Print
SAYNOTO0870.COM › Main Forum › Geographical Requests ‹ Previous Topic | Next Topic ›
(Moderators: Forum Admin, Dave, bbb_uk, DaveM)


Website and Content © 1999-2013 SAYNOTO0870.COM. All Rights Reserved.
Written permission is required to duplicate any of the content within this site.

WARNING: This is an open forum, posts are NOT endorsed by SAYNOTO0870.COM,
please exercise due caution when acting on any info from here.

SAYNOTO0870.COM » Powered by YaBB 2.5.2!
YaBB Forum Software © 2000-2013. All Rights Reserved.

Valid RSS Valid XHTML Valid CSS Powered by Perl Source Forge