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Hall of Shame: Companies changing numbers (Read 160,271 times)
jimjim
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Re: Hall of Shame: Companies changing numbers
Reply #15 - Jun 2nd, 2007 at 8:42pm
 
Just been reading the Digital Spy radio forums, and noticed that Talk Sport are changing from 0870 to 0871 this coming Wednesday 6th June.   This is not confirmed by the website yet, still showing the 0870 number and stating that calls cost up to 10p per minute for BT customers.

This site gets a few honourable mentions as well.
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« Last Edit: Jun 2nd, 2007 at 8:56pm by jimjim »  
 
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derrick
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Re: Hall of Shame: Companies changing numbers
Reply #16 - Jun 3rd, 2007 at 5:10pm
 
jimjim wrote on Jun 2nd, 2007 at 8:42pm:
Just been reading the Digital Spy radio forums, and noticed that Talk Sport are changing from 0870 to 0871 this coming Wednesday 6th June.   This is not confirmed by the website yet, still showing the 0870 number and stating that calls cost up to 10p per minute for BT customers.

This site gets a few honourable mentions as well.


Another money grabber moving sooner rather than later re revenue sharing ending on 0870 numbers, so now it will be 10p per min at all times to call Talk Sport from a BT landline, without the reduction at weekends and evenings with 0870.

Don't forget it also costs 50p plus normal sending charges to text this station.
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parttimepar
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Re: Hall of Shame: Companies changing numbers
Reply #17 - Jun 4th, 2007 at 1:32pm
 
Just had a flyer popped through my door from Sky, advertising its 3 for £26 offer and for the first time I  notice they are using an 0871 number! Welcome to the Hall of Shame Sky, It says in the small print calls may cost up to 8 ppm from a BT landline! There is also a paragraph saying some prices may change from1/9/07 but I think that applies to TV subs.
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derrick
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Re: Hall of Shame: Companies changing numbers
Reply #18 - Jun 4th, 2007 at 2:01pm
 
parttimepar wrote on Jun 4th, 2007 at 1:32pm:
Just had a flyer popped through my door from Sky, advertising its 3 for £26 offer and for the first time I  notice they are using an 0871 number! Welcome to the Hall of Shame Sky, It says in the small print calls may cost up to 8 ppm from a BT landline! There is also a paragraph saying some prices may change from1/9/07 but I think that applies to TV subs.


That can be referred to the ASA,
new.complaint@asa.org.uk
as it is an advert and contains misleading information, 0871 costs up to 10p per min from a BT landline, and you can rest assured that Sky will be charging the highest rate.
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« Last Edit: Jun 4th, 2007 at 2:01pm by derrick »  
 
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Heinz
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Re: Hall of Shame: Companies changing numbers
Reply #19 - Jun 4th, 2007 at 2:16pm
 
derrick wrote on Jun 4th, 2007 at 2:01pm:
That can be referred to the ASA,
new.complaint@asa.org.uk
as it is an advert and contains misleading information, 0871 costs up to 10p per min from a BT landline, and you can rest assured that Sky will be charging the highest rate.

It depends on the actual number - there are plenty of 0871 rates lower than 10p/minute so the statement may be truthful.
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« Last Edit: Jun 4th, 2007 at 2:16pm by Heinz »  

ESSEX COUNTY COUNCIL - When are you going to STOP ignoring government guidelines and RIPPING OFF Council Tax payers with your use of 0845 numbers?
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derrick
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Re: Hall of Shame: Companies changing numbers
Reply #20 - Jun 4th, 2007 at 2:24pm
 
Heinz wrote on Jun 4th, 2007 at 2:16pm:
derrick wrote on Jun 4th, 2007 at 2:01pm:
That can be referred to the ASA,
new.complaint@asa.org.uk
as it is an advert and contains misleading information, 0871 costs up to 10p per min from a BT landline, and you can rest assured that Sky will be charging the highest rate.

It depends on the actual number - there are plenty of 0871 rates lower than 10p/minute so the statement may be truthful.


True, but knowing Sky, do you not think that they will be using the highest charged number?

Maybe parttimepar should supply the full number, after all it is not a secret.

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parttimepar
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Re: Hall of Shame: Companies changing numbers
Reply #21 - Jun 4th, 2007 at 3:41pm
 
derrick wrote on Jun 4th, 2007 at 2:24pm:
Heinz wrote on Jun 4th, 2007 at 2:16pm:
derrick wrote on Jun 4th, 2007 at 2:01pm:
That can be referred to the ASA,
new.complaint@asa.org.uk
as it is an advert and contains misleading information, 0871 costs up to 10p per min from a BT landline, and you can rest assured that Sky will be charging the highest rate.

It depends on the actual number - there are plenty of 0871 rates lower than 10p/minute so the statement may be truthful.


True, but knowing Sky, do you not think that they will be using the highest charged number?

Maybe parttimepar should supply the full number, after all it is not a secret.


Apologies to all I have misread the number, it is 08701 942 024, I have'nt noticed an 0870 laid out with a 1 like that before, I will be more obsevant before posting in future! Embarrassed
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allegro
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Re: Hall of Shame: Companies changing numbers
Reply #22 - Jun 5th, 2007 at 8:01am
 
The Southbank Centre (Royal Festival Hall etc) seems to be moving from 0870 numbers to 0871 for most purposes. I haven't needed to phone them lately so I don't know if the geo numbers still work.
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jimjim
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Re: Hall of Shame: Companies changing numbers
Reply #23 - Jun 6th, 2007 at 5:31pm
 
jimjim wrote on Jun 2nd, 2007 at 8:42pm:
Just been reading the Digital Spy radio forums, and noticed that Talk Sport are changing from 0870 to 0871 this coming Wednesday 6th June.   This is not confirmed by the website yet, still showing the 0870 number and stating that calls cost up to 10p per minute for BT customers.

This site gets a few honourable mentions as well.


UPDATE!!!  6/6/07

Checking Talk Sports website and they are now using an 0871 number.
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Dave
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Re: Hall of Shame: Companies changing numbers
Reply #24 - Jun 6th, 2007 at 8:42pm
 
jimjim wrote on Jun 6th, 2007 at 5:31pm:
Checking Talk Sports website and they are now using an 0871 number.

I've added this to the list. How many people are likely to call this from a mobile? Do they call people back?
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derrick
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Re: Hall of Shame: Companies changing numbers
Reply #25 - Jun 7th, 2007 at 4:24pm
 
Dave wrote on Jun 6th, 2007 at 8:42pm:
jimjim wrote on Jun 6th, 2007 at 5:31pm:
Checking Talk Sports website and they are now using an 0871 number.

I've added this to the list. How many people are likely to call this from a mobile? Do they call people back?



I don't think they call people back, unless they get cut off whilst on air. however they do keep people  hanging on for ages, although I was under the impression that from early next year 0871 numbers are to come under ICSTIS regulation and they cannot keep you on hold, or is that another U turn by OfCON ?
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Dave
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Re: Hall of Shame: Companies changing numbers
Reply #26 - Jun 7th, 2007 at 4:47pm
 
derrick wrote on Jun 7th, 2007 at 4:24pm:
I don't think they call people back, unless they get cut off whilst on air. however they do keep people  hanging on for ages, although I was under the impression that from early next year 0871 numbers are to come under ICSTIS regulation and they cannot keep you on hold, or is that another U turn by OfCON ?

Or, if they answer the call and take the person's name, discussion topic etc, and put them on hold, then is that acceptable? Has the person 'agreed' to being put on hold?
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Heinz
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Re: Hall of Shame: Companies changing numbers
Reply #27 - Jun 7th, 2007 at 5:56pm
 
"I'll just pop you on hold for a second.  OK?"

No immediate protest from caller.  Agreement assumed.  Money rolls in.
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ESSEX COUNTY COUNCIL - When are you going to STOP ignoring government guidelines and RIPPING OFF Council Tax payers with your use of 0845 numbers?
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Dave
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Re: Hall of Shame: Companies changing numbers
Reply #28 - Jun 8th, 2007 at 2:24pm
 
Amended with a "Hall of Fame".
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Re: Hall of Shame: Companies changing numbers
Reply #29 - Jun 22nd, 2007 at 3:26pm
 
Is this the first time anyone has realised what's going to happen with non - geo numbers!!!
All that will happen, (and is already starting to happen), is callers will end up paying more to make calls than on 0870.

Did lobbyists and Ofcom really think that businesses wouldn't just move to another revenue generating number!

The regulator, Ofcom has made a complete balls up of the whole thing. They clearly do not understand the telecoms industry or consumers issues. It really is a farce!

And will someone please answer me this - how do ICSTIS propose to enforce supposed refunds of telephone call charges to consumers who feel they have been on hold too long! What is too long? Are Ofcom/ICSTIS really going to pay millions of pounds for resources and man hours to hear cases where people feel they have been overcharged what in effect is pennies!

The rules they are making up are in reality simply unenforcible and only serve to create more and more overpaid Ofcom and ICSTIS jobs! Paid for by you and me - the taxpayer.



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