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Health services using 03xx numbers (Read 23,851 times)
sherbert
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Re: Health services using 03xx numbers
Reply #45 - Aug 18th, 2010 at 12:38pm
 
SilentCallsVictim wrote on Aug 18th, 2010 at 11:27am:
Those who wish to be pedantic on points like this must get it right.



That sounds a bit patronising SCV Shocked

Anyway, with your definitition of local rates, you appear to be in the minority Huh
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SilentCallsVictim
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Re: Health services using 03xx numbers
Reply #46 - Aug 18th, 2010 at 2:52pm
 
derrick wrote on Aug 16th, 2010 at 12:06pm:
... Still don't get it do they?
SilentCallsVictim wrote on Aug 16th, 2010 at 3:40pm:
This issue is very complex; I suspect that none of us totally gets it.
derrick wrote on Aug 18th, 2010 at 10:15am:
Get with the programme!
SilentCallsVictim wrote on Aug 18th, 2010 at 11:27am:
Those who wish to be pedantic on points like this must get it right.

sherbert wrote on Aug 18th, 2010 at 12:38pm:
That sounds a bit patronising SCV

Fair point.


sherbert wrote on Aug 18th, 2010 at 12:38pm:
Anyway, with your definitition of local rates, you appear to be in the minority

I do not believe that I have proposed a universal definition of the term "local rate", I have commented on how it used, abused and understood by others, for example:

SilentCallsVictim wrote on Aug 17th, 2010 at 4:11pm:
Most people would give a meaning to the term "local rate". This would be the rate for making a call to a local number on a landline.

I do not believe that anyone else has offered an alternative suggestion of how readers of the Hillingdon PCT press release would understand the term "local rate" in context.

Perhaps someone would like to propose an alternative way in which the term would be understood, so as to cause confusion or a false impression about the cost of calling the new 03 number. We could then put the question relevant to this thread to a vote.

We could even commission some focus group research to see if it confirms that recently conducted by Ofcom to show that public understanding of the cost of calling NGCS numbers remains very poor.


In the broader context, someone may wish to offer an explanation for the 22 implied or explicit references to "local rate" in the BT price list, and perhaps challenge the definition of "local" that is presented there. Maybe we should we be discussing how Ofcom should revise the National Telephone Numbering Plan to remove the reference to "local rate" alongside the entry for 0845 - this will be amongst the matters it has currently under consideration.


By the very limited evidence of recent postings to this thread, I appear to be in a minority of contributors to this forum. I have repeatedly declared greater concern about abuse of the principles of the NHS than discussion about a particular use of words which neither intends to mislead, nor is likely to have that effect.

If we wish to take on the role of educating an ignorant population about the reality of telephone call charges then we have a duty not to add to misunderstanding, just because it suits our purpose, no matter how noble that may be. There is no point in adopting the tactics of adversaries who are more powerful and influential than we are.
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Dave
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NHS Choose and Book chooses 0345 608 8888
Reply #47 - Sep 4th, 2010 at 2:15pm
 
NHS Choose and Book has quietly changed its national enquiry line number from 0845 608 8888 to 0345 608 8888.

NHS Direct still uses 0845 4647 and its alternative 0345 4647 is still parked (routed to a test message) instead of being routed to the service itself.
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« Last Edit: Sep 4th, 2010 at 2:17pm by Dave »  
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kasg
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Re: NHS Choose and Book chooses 0345 608 8888
Reply #48 - Sep 4th, 2010 at 4:25pm
 
Dave wrote on Sep 4th, 2010 at 2:15pm:
NHS Direct still uses 0845 4647
... and will continue to do so until the service is replaced by the 111 "non-emergency" number.
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Dave
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NHS Dudley PCT - 0300 out of hours GP service
Reply #49 - Jan 13th, 2011 at 7:52pm
 
Dudley PCT has replaced its 0845 out of hours GP number with a 0300 one:

http://www.halesowennews.co.uk/news/8785248.New_number_for_borough_out_of__hours...
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