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0843 Local Rate? (Read 88,423 times)
derrick
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0843 Local Rate?
Dec 20th, 2008 at 11:06am
 
Is there a new number, (0843) that has appeared?
The image is showing this "new" number as "local rate" !
I am afraid it is showing a sideways image as I needed to get the whole banner on and it is larger then the scanner bed.

As we all know there is no such thing, but before I make the complaint to the ASA I need to know whether this is a mistake with the number or that there is a new 0843 number, even if there is it will not be "local rate".

...
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« Last Edit: Dec 20th, 2008 at 11:09am by derrick »  
 
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jgxenite
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Re: 0843 Local Rate?
Reply #1 - Dec 20th, 2008 at 11:12am
 
"08430 22" is NOT a local rate call (it's just another extension of 0844/5) and that particular range is charged at 5p per minute.
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Heinz
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Re: 0843 Local Rate?
Reply #2 - Dec 20th, 2008 at 11:27am
 
Yes, 0843 022 is charged at g6 rate (see HERE).

Watch out for 0872 numbers which are already in use (an extension of the 6p to 10p per minute 0871 scheme).  I believe 0873 will follow in the near future too.

They're all jumping off the 0870 band wagon to the more certain revenue of the 0871/2/3 group (which, due to Ofcom's uselessness, looks similar to most average punters).
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« Last Edit: Dec 20th, 2008 at 11:28am by Heinz »  

ESSEX COUNTY COUNCIL - When are you going to STOP ignoring government guidelines and RIPPING OFF Council Tax payers with your use of 0845 numbers?
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SilentCallsVictim
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Re: 0843 Local Rate?
Reply #3 - Dec 20th, 2008 at 11:32am
 
0843 022 was allocated to Teledesign plc in January 2008.

It is call type "g6", just like the GPs who use Surgery Line.

In no way could this be described as "local rate". "Local rate" does exist for business lines and some special cases, but not as a distinct rate for the overwhelming majority of residential telephone callers.

P.S. The other two replies were posted whilst I was preparing this. What a service we provide!!
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« Last Edit: Dec 20th, 2008 at 11:35am by SilentCallsVictim »  
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Dave
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Re: 0843 Local Rate?
Reply #4 - Dec 20th, 2008 at 12:43pm
 
jgxenite wrote on Dec 20th, 2008 at 11:12am:
"08430 22" is NOT a local rate call (it's just another extension of 0844/5) and that particular range is charged at 5p per minute.

0843 numbers are the same type as 0844. 0845 are slightly different in that they are all charged the same.

0844/0843 are charged at various rates up to 5p/min at all times.
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Re: 0843 Local Rate?
Reply #5 - Dec 20th, 2008 at 1:57pm
 
derrick,

Interestingly I see that your remedy on this matter is actually listed on the top left of the same newspaper page where there is an advert from the Advertising Standards Authority.

As I'm sure you are no doubt well aware as a longstanding forum member it is against ASA rules to make claims that any 084 or 087 prefixed phone number is "local rate" or "national rate" and doubly so with numbers not starting 0845 or 0871 where there never ever was even a historic link with local rate or national rate.   It is also against local trading standards guidance indicating that claims 084 numbers are local rate constitute a possible offence under Part III of the Consumer Protection Act 1987.

See www.herefordshire.gov.uk/business/trading_standards/detail.aspx?id=180805&classi...

0843 is just an extension of 0844 and Ofcom clearly allowed the allocation of these additional codes on numbers that look like 0845 and 0870 (but never ever had any local or national rate connection) to try to make it as easy as possible for their chums in the telcos to continue to peddle the local/national rate lie while pretending that they disapproved of this happening.  If this was not the case then Ofcom would clearly have issued codes in another number range such as 04 where are there are no such historic local /national rate connotations.

You can complain about this advert being in contravention of ASA rules at www.asa.org.uk/asa/how_to_complain/complaints_form/
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Re: 0843 Local Rate?
Reply #6 - Dec 20th, 2008 at 2:22pm
 
Presumably 0843 is the extension to 0844, going to lower-numbered prefixes, as 0845 is already taken by a different sort of number. 0871 had to be extended upwards to 0872 as there is already 0870. And we expect the average consumer to understand all this, even without misleading "local rate" descriptions?
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derrick
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Re: 0843 Local Rate?
Reply #7 - Dec 20th, 2008 at 2:29pm
 
NGMsGhost wrote on Dec 20th, 2008 at 1:57pm:
derrick,

Interestingly I see that your remedy on this matter is actually listed on the top left of the same newspaper page where there is an advert from the Advertising Standards Authority.

As I'm sure you are no doubt well aware as a longstanding forum member it is against ASA rules to make claims that any 084 or 087 prefixed phone number is "local rate" or "national rate" and doubly so with numbers not starting 0845 or 0871 where there never ever was even a historic link with local rate or national rate.   It is also against local trading standards guidance indicating that claims 084 numbers are local rate constitute a possible offence under Part III of the Consumer Protection Act 1987.

See www.herefordshire.gov.uk/business/trading_standards/detail.aspx?id=180805&classi...

0843 is just an extension of 0844 and Ofcom clearly allowed the allocation of these additional codes on numbers that look like 0845 and 0870 (but never ever had any local or national rate connection) to try to make it as easy as possible for their chums in the telcos to continue to peddle the local/national rate lie while pretending that they disapproved of this happening.  If this was not the case then Ofcom would clearly have issued codes in another number range such as 04 where are there are no such historic local /national rate connotations.

You can complain about this advert being in contravention of ASA rules at www.asa.org.uk/asa/how_to_complain/complaints_form/



If you look at my OP you will see that I was asking for clarification as to the number before making my complaint to the ASA, that complaint is already on its way to the ASA with the relevant contraventions and points re Trading Standards, ASA, COI, Ofcom guidelines/rules being broken, and the CPA part III.

It was just that I had not heard of the 0843 number and if it was not in existence it would have appeared a typo error and maybe  was meant to be 0845, even so the same complaint would have been made by me for an 0845 number.

The ASA have had several complaints from me regarding this "newspaper" and I gather they have had other issues with it.

Also your link to the Herefordshire site, whilst being relevant in some points, is out of date as it states; - "Prices checked 15 August 2005 – check supplier for current position." over 3 years ago, so if sent as a link to someone, they could quite rightly dismiss it.
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« Last Edit: Dec 20th, 2008 at 2:34pm by derrick »  
 
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NGMsGhost
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Re: 0843 Local Rate?
Reply #8 - Dec 20th, 2008 at 2:37pm
 
derrick wrote on Dec 20th, 2008 at 2:29pm:
It was just that I had not heard of the 0843 number and if it was not in existence it would have appeared a typo error and maybe  was meant to be 0845, even so the same complaint would have been made by me for an 0845 number.


Derrick the 0843 number range is definitely in use.

See P.3 of another of Ofcom's cosy forums where they meet up with their telco buddies begind closed doors.  This one is called the Standard Contract Forum - http://www.btwholesale.com/pages/downloads/service_and_support/contractual_infor...
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« Last Edit: Dec 20th, 2008 at 2:39pm by NGMsGhost »  

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derrick
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Re: 0843 Local Rate?
Reply #9 - Dec 20th, 2008 at 2:43pm
 
NGMsGhost wrote on Dec 20th, 2008 at 2:37pm:
derrick wrote on Dec 20th, 2008 at 2:29pm:
It was just that I had not heard of the 0843 number and if it was not in existence it would have appeared a typo error and maybe  was meant to be 0845, even so the same complaint would have been made by me for an 0845 number.


Derrick the 0843 number range is definitely in use.

See P.3 of another of Ofcom's cosy forums where they meet up with their telco buddies begind closed doors.  This one is called the Standard Contract Forum - http://www.btwholesale.com/pages/downloads/service_and_support/contractual_infor...


Yes I now know, after reading all of the replies to my OP,I have told you my complaint has been sent, I do not need more "yes it exists" comments.
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derrick
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Re: 0843 Local Rate?
Reply #10 - Dec 20th, 2008 at 2:51pm
 
NGMsGhost wrote on Dec 20th, 2008 at 2:37pm:
See P.3 of another of Ofcom's cosy forums where they meet up with their telco buddies begind closed doors.  This one is called the Standard Contract Forum - http://www.btwholesale.com/pages/downloads/service_and_support/contractual_infor...



When clicking on your link, the page that opens has thick black lines obliterating the bottom quarter of pages 2 & 3, so I cannot see the points about 03 except "Opening of 0872/0873/0843"
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NGMsGhost
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Re: 0843 Local Rate?
Reply #11 - Dec 20th, 2008 at 2:52pm
 
derrick wrote on Dec 20th, 2008 at 2:43pm:
Yes I now know, after reading all of the replies to my OP,I have told you my complaint has been sent, I do not need more "yes it exists" comments.


And a merry xmas to you too Derrick. Wink Tongue

You seem to have got out of bed the wrong side today.  Is the stress of buying all those xmas presents perhaps starting to get you down. Roll Eyes
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« Last Edit: Dec 20th, 2008 at 2:52pm by NGMsGhost »  

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NGMsGhost
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Re: 0843 Local Rate?
Reply #12 - Dec 20th, 2008 at 2:56pm
 
derrick wrote on Dec 20th, 2008 at 2:51pm:
When clicking on your link, the page that opens has thick black lines obliterating the bottom quarter of pages 2 & 3, so I cannot see the points about 03 except "Opening of 0872/0873/0843"


No thick black lines here.  I suggest you install the latest version of Adobe Reader perhaps?

See http://get.adobe.com/uk/reader/
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Re: 0843 Local Rate?
Reply #13 - Dec 20th, 2008 at 3:02pm
 
derrick wrote on Dec 20th, 2008 at 2:51pm:
NGMsGhost wrote on Dec 20th, 2008 at 2:37pm:
See P.3 of another of Ofcom's cosy forums where they meet up with their telco buddies begind closed doors.  This one is called the Standard Contract Forum - http://www.btwholesale.com/pages/downloads/service_and_support/contractual_infor...



When clicking on your link, the page that opens has thick black lines obliterating the bottom quarter of pages 2 & 3, so I cannot see the points about 03 except "Opening of 0872/0873/0843"

What program are you using to view this file?
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derrick
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Re: 0843 Local Rate?
Reply #14 - Dec 20th, 2008 at 3:08pm
 
NGMsGhost wrote on Dec 20th, 2008 at 2:52pm:
derrick wrote on Dec 20th, 2008 at 2:43pm:
Yes I now know, after reading all of the replies to my OP,I have told you my complaint has been sent, I do not need more "yes it exists" comments.


And a merry xmas to you too Derrick. Wink Tongue

You seem to have got out of bed the wrong side today.  Is the stress of buying all those xmas presents perhaps starting to get you down. Roll Eyes


Same side of the bed as every day  Grin

What xmas presents  Grin
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