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Barclaycard (Read 27,737 times)
carolc31
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Barclaycard
Jun 30th, 2009 at 2:40pm
 
I've been given a number to call back to Barclaycard (they called me on  my mobile and left a message) - 0844 811 0039.  Can't find an alternative for this.  Anyone any ideas.

Thanks a lot
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Carol
 
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jgxenite
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Re: Barclaycard
Reply #1 - Jun 30th, 2009 at 3:11pm
 
We have quite a few alternatives for Barclaycard - you might want to try a general customer services number and see if they can deal with your enquiry.
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carolc31
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Re: Barclaycard
Reply #2 - Jun 30th, 2009 at 3:15pm
 
Thanks for the reply.  I tried a landline number for customer services and actually got through to Mumbai !  I believe the number I'm looking for is Collections department.

Carol
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Carol
 
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sherbert
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Re: Barclaycard
Reply #3 - Jun 30th, 2009 at 3:17pm
 
Are you sure it was Barclaycard as this number is not listed on their web site or on the database? Did they ask you what they were calling about? More to the point, have you got a Barclaycard? If you haven't, how did they get your number?

You could always email them here

http://www.barclaycard.co.uk/personal-home/customer-service/email-us/index.html
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« Last Edit: Jun 30th, 2009 at 3:19pm by sherbert »  
 
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carolc31
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Re: Barclaycard
Reply #4 - Jun 30th, 2009 at 3:21pm
 
Hiya

Yes I do have a Barclaycard, but I find it strange too that this number is nowhere to be found.  I called it from a work landline and it's answered Thank You for calling Barclaycard, so looks like it is them.
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Carol
 
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lompos
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Re: Barclaycard
Reply #5 - Jun 30th, 2009 at 3:23pm
 
No surprise that you got throughto Mumbai, many call centres are now in India.

There are lots of geographical and even freephone numbers in the database. Apart from that Barclaycard give their contact details for personal customers as:

0844 811 9111, or

+44 1604 230230 if calling from abroad

try the geographic number 01604 230 230 for customer services.

You will find in the unverified database Barclays Collections: 0161 951 2296
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sherbert
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Re: Barclaycard
Reply #6 - Jun 30th, 2009 at 3:28pm
 
I am sure it is them, however I don't want to put the frighteners on you but anyone could phone you and leave a number saying that they are Barclaycard and when you ring back they answer that they are Barclaycard, if you get what I mean. I would phone them back on your work landline if you can and ask them what they wanted and make sure that is it is kosher.

I never ever give my mobile number to any bank or commercial organisation, however I realise that this might not be practical to everyone.
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Dave
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Re: Barclaycard
Reply #7 - Jun 30th, 2009 at 8:42pm
 
carolc31 wrote on Jun 30th, 2009 at 3:15pm:
I believe the number I'm looking for is Collections department.

There a thread running on Barclaycard Collections, aka Mercers Debt Collections here.
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carolc31
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Re: Barclaycard
Reply #8 - Jul 1st, 2009 at 8:41am
 
Thank you everyone for your feedback.  Its been a great help.
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Carol
 
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