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Easyjet Customer Services (Read 9,063 times)
msglug
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Easyjet Customer Services
Oct 23rd, 2009 at 10:40am
 
I need to phone Easyjet customer services because they have rescheduled my flight (stress THEY have rescheduled) and I am offered a FREE change to an alternative flight instead. When I click on the link they so helpfully provide and go through all the motions of changing the flight - it wants to charge me 88- for the priviledge! The email customer services moron, after several exchanges, decided that I would need to phone them on 0871 244 2366 which costs 10p a minute. (In the past I have been left waiting for human contact on that number for up to an hour and then got cut off - 6- the poorer and no result). I don't suppose anyone has an alternative number for this....?
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sherbert
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Re: Easyjet Customer Services
Reply #1 - Oct 23rd, 2009 at 11:01am
 
Have a look on the database, where you will find your answer Roll Eyes

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fil
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Re: Easyjet Customer Services
Reply #2 - Nov 25th, 2009 at 3:40pm
 
Did this work?

As ive tried 01582700036 from the data base and it just rings, well about 20 times then disconects?

Also found 01582525422 was sposed to be CS but that rings twice and disconects too !


Any other numbers out there worth trying?

cheers

Phil.
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mainbass
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Re: Easyjet Customer Services
Reply #3 - Nov 25th, 2009 at 3:53pm
 
Try 01582 525330 which, I believe, is the main switchboard number.
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sherbert
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Re: Easyjet Customer Services
Reply #4 - Nov 25th, 2009 at 3:56pm
 
See if this one is still any good

01582 525001
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fil
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Re: Easyjet Customer Services
Reply #5 - Nov 25th, 2009 at 3:58pm
 
mainbass, thanks but trieded and all they give is the 0871 244 2366 number, I asked for a proper 01 /02 number, to which they say they dont have!

I pleaded with them, saying i only have a mobile and will cost alot, so worth me booking elsewhere ect, but just got apologys Sad
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fil
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Re: Easyjet Customer Services
Reply #6 - Nov 25th, 2009 at 4:00pm
 
sherbert wrote on Nov 25th, 2009 at 3:56pm:
See if this one is still any good

01582 525001



cheers for trying, rings twice and dies
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mainbass
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Re: Easyjet Customer Services
Reply #7 - Nov 25th, 2009 at 4:12pm
 
From http://www.clocktowerweb.co.uk/easyjet/

easyJet seem to like collecting sales phone numbers. Apart from the one above all these have been featured in adverts and on the side of the planes (some of these may not work now):

01582 445 555
01582 445 566
01582 700 004
01582 700 008
01582 700 009
0870 600 0000
0870 2420242
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fil
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Re: Easyjet Customer Services
Reply #8 - Nov 25th, 2009 at 4:21pm
 
Mainbass, seriously thanks for the searching effort, but all 5 Geo No. above ring once or twice then disconnect!


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sherbert
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Re: Easyjet Customer Services
Reply #9 - Nov 25th, 2009 at 4:38pm
 
Ok, you probably wont want to use this number but at least you know where you are


From this web site  http://www.customer-service-directory.co.uk/2713.html


Customer Service Directory do not charge by the minute. Calling our service will cost you no more than 1.50 from a UK landline.  Calls from mobiles may cost more.


0904 169 0206
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fil
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Re: Easyjet Customer Services
Reply #10 - Nov 25th, 2009 at 4:41pm
 
Again thanks, but its the old favorite "Calls from mobiles may cost more. " And I dont have a landline.



May cost more, will they, wont they? does my head in, surely they know? or just dont care!





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« Last Edit: Nov 25th, 2009 at 5:47pm by fil »  
 
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fil
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Re: Easyjet Customer Services
Reply #11 - Nov 26th, 2009 at 2:34pm
 
Well ive had to use that dreaded 08712442366

used a tip from holidaytruths ( say help at the start to bypass the automated system )

17min call on the mobile would have been 6.80

on a land line 1.70


but i used my skype, that i normaly use abroad to call people back home 0.26 ( not too bad )

Only dam issue now is my other 3 passengers all have to call it to give them there passport detail, as you cant do it online, and no online check in either! A right PITA as we all have carry on, so now have to use check in desks.

There book now if it gets cheeper gaurentee does exsist, but is hard work to apply and sort, and now will cost me more time in the airport  ( not really woth the 29.98 i saved IMO )


Thanks for all the help guys

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sherbert
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Re: Easyjet Customer Services
Reply #12 - Nov 26th, 2009 at 3:13pm
 


Have they still got check in desks? I thought they have done away with them, or was that Ryanair I am thinking of? Undecided
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fil
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Re: Easyjet Customer Services
Reply #13 - Nov 26th, 2009 at 3:19pm
 
easyet do, no charge,

I belive ryanair still have a few, but bend you over them and extract 40 for the pleasure
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