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Renault (Read 4,849 times)
Keith
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Renault
Jul 25th, 2013 at 5:30pm
 
Steam coming out of my ears!!!!!!!!!!!

Renault Customer Services have moved from an 0800 to 0844 number and the staff have all been given the usual b*llsh*t responses to give to customers. The highlight being that it is not a revenue generating number.

What idiot though this was a good idea when they will be in breach of the Consumer Rights Directive (even with all the potential opt outs).

So what was wrong with an 03 number?
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Dave
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Re: Renault
Reply #1 - Jul 25th, 2013 at 5:52pm
 
The contact page gives the usual flim-flam which obviously neglects to mention the associated Service Charge:

Quote:
Calls cost 5.1 pence per minute (inc. VAT) from a BT Landline.
Mobile and other providers charges may vary


When will it be open about its new Service Charge?
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« Last Edit: Jul 25th, 2013 at 6:01pm by Dave »  
 
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CJT-80
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Re: Renault
Reply #2 - Jul 29th, 2013 at 8:09pm
 
Keith wrote on Jul 25th, 2013 at 5:30pm:
Steam coming out of my ears!!!!!!!!!!!

Renault Customer Services have moved from an 0800 to 0844 number and the staff have all been given the usual b*llsh*t responses to give to customers. The highlight being that it is not a revenue generating number.

What idiot though this was a good idea when they will be in breach of the Consumer Rights Directive (even with all the potential opt outs).

So what was wrong with an 03 number?


Interestingly a Search for Renault UK Rickmansworth (which is where they are based) gives this: https://www.google.co.uk/search?q=renault+uk+rickmansworth&oq=Renault+UK+Rick&aq...

I guess if enough people complain they MAY take some notice.

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Regards,

CJT-80

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