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Message started by allegro on Feb 14th, 2016 at 8:02am

Title: Holiday Safe insurance
Post by allegro on Feb 14th, 2016 at 8:02am
I took out a travel insurance policy with Holiday Safe yesterday.


Quote:
If there is anything you are not sure about please contact our
Customer Service Department on 0203 829 6765 which is a lo-call number


Fully compliant with the rules but nonsensical "lo-call" wording and the silly "0203" presentation of the phone number.

All the numbers in their website documentation are 01 or 02 so they fully comply with the rules on use of phone numbers. Full marks also for not using 03 numbers that you might need to ring from overseas as I've heard these are sometimes handled badly when you try to dial them from abroad.

Title: Re: Holiday Safe insurance
Post by CJT-80 on Feb 14th, 2016 at 9:17am
The use of incorrectly printed dialling codes drives me insane!

Classic example as you have shown is London - 020.

London has never had an 020X code.  0203/0207/0208 are not dialling codes, yet business' across London and further afield continue to use that format!  :(

I recently found a "budget" Supermarket who have started a new format of Warehouse style outlets, who have listed their Old Kent Road (London) venue as 02036 xxxxxx (instead of 020 36xx xxxx).  Equally they have put Leicester (0116) as 01162 xxxxxx.

The mind boggles!  :o :-?

Title: Re: Holiday Safe insurance
Post by Ian01 on Feb 14th, 2016 at 9:21am

Fifteen years after London changed to a single 020 area code, a very large number of people remain unaware of that fact. Part of the blame lies with various national newspapers that failed to properly explain the changes, but that's not the whole issue.

People who live in areas where their telephone numbers are all of the format 01xxx xxxxxx often incorrectly assume that all UK telephone numbers use the same format, hence 0118x xxxxxx, 020xx xxxxxx, etc.

People who live in areas where their telephone numbers are all of the format 011x xxx xxxx or 01x1 xxx xxxx often incorrectly assume that all UK telephone numbers use the same format, hence 0150 9xx xxxx, 020x xxx xxxx, etc.

There should be no need to make a statement about the cost of calling 01 and 02 numbers. If they insist on doing so, then 'calls are inclusive else geographic rate' should cover it.


Title: Re: Holiday Safe insurance
Post by CJT-80 on Feb 14th, 2016 at 9:41am
Ian01 I wish this forum possessed a "Like" or Thumbs Up button  :) :)

Title: Re: Holiday Safe insurance
Post by allegro on Feb 15th, 2016 at 7:48am
In the UK we still suffer from an inconsistent numbering scheme. In North America they have a uniform way of writing numbers. Though this has given other problems when areas run out of numbers.

Other countries have their own methods, few of which have the consistency of America.


Quote:
There should be no need to make a statement about the cost of calling 01 and 02 numbers. If they insist on doing so, then 'calls are inclusive else geographic rate' should cover it.


This is entirely correct though probably doesn't mean much to many people. I've seen the technically correct: "Calls charged at basic rate" though this means stuff all to most people.

Title: Re: Holiday Safe insurance
Post by Ian01 on Feb 15th, 2016 at 8:50am

The US phone system gives just under nine million numbers per area code, meaning that the physical area of some area codes is very small. Others cover a vast area but still with hardly any numbers in use. The worst problem is that some areas have multiple area codes.

The original system allowed for less than 200 area codes as area codes had to take the form x0x or x1x. This has subsequently been expanded to allow other formats. Another issue is that several dozen area codes are charged at international rates as they are for nations in the Caribbean.

The UK phone system sees each area code cover roughly the same size physical area, but with a different length of local number to cope with the different population densities. Areas generally each have either a eight-hundred thousand or eight million numbers. The 02 area codes each have room for eighty million numbers, and it was a mistake to issue those in places other than London and NI. There's a small number of areas with eighty-thousand local numbers. The general formatting rules aren't particularly difficult to remember and some mobile phones auto-format the number for display as it is dialled.

The UK has room for around eight hundred geographic areas codes with vast amounts of additional space for mobile numbers, non-geographic numbers, and space for further expansion.

Title: Re: Holiday Safe insurance
Post by derrick on Feb 15th, 2016 at 2:22pm

allegro wrote on Feb 15th, 2016 at 7:48am:
In the UK we still suffer from an inconsistent numbering scheme. In North America they have a uniform way of writing numbers. Though this has given other problems when areas run out of numbers.

Other countries have their own methods, few of which have the consistency of America.


America also continues to write the date in reverse order and drive on the "wrong" side of the road ;D

" Despite the variety of date formats used around world, the US is the only country to insist on using mm-dd-yyyy." From:- http://www.theguardian.com/news/datablog/2013/dec/16/why-do-americans-write-the-month-before-the-day



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