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Message started by Gordon Bickerton on Mar 5th, 2004 at 11:56am

Title: Scottish power
Post by Gordon Bickerton on Mar 5th, 2004 at 11:56am
Here are a couple of direct numbers I have  for Scottish Power.
E Contact Centre 0141 568 2000
Correspondence Dept. 0141 568 6748

Title: Re: Scottish power
Post by sullly on Mar 13th, 2004 at 2:38pm
i phoned them yesterday and was kept waiting for about 10 mins on an 0845 number :(

Title: Re: Scottish power
Post by RBJ on Mar 18th, 2004 at 10:58am
I have just moved to Scottish Power and before doing so checked that they did not use 0845/0870.
During the transfer process they referred me to an 0845 number but most departments can be accessed via the numbers shown under Scottish power in the main listing.
When I got through via the 0800 number operator tried to refer me to an 0845 number stating that his managers had told him it only cost 1p per minute.
When I pointed out that it didn't he transferred me.
10 minute call. Zero cost on 0800.

Title: Re: Scottish power
Post by Anita Sangray on Mar 20th, 2004 at 4:25pm
ScottishPower will be removing access to the 0800 numbers later this year, with the only option being sales.

The sales team will then have no facility to transfer the call to the customer services centre.

ScottishPower can be reached my emailing contactus@scottishpower.co.uk



Regards



Anita Sangray
SP Manweb

Title: Re: Scottish power
Post by Enraged Customer on Mar 23rd, 2004 at 2:00pm
Then Scottish Power / Manweb have lost another customer.

Title: Virgin = 0800 !!!!!
Post by Frank on Mar 31st, 2004 at 7:29pm
I have just switched to Virgin for Electricity and will stay with them as long as they have 0800 access and no 0870 numbers.

I will do anything at all to avoid companies or organisations which use 0870 or any other rip-off numbers. Really I feel that such numbers should carry with them something like a 'government health warning' that f*g packets are bound to carry. They should also be made to publish regular numbers alongside their rip-off numbers.

As for BT - they should be closed down - for good.

Title: Re: Scottish power
Post by Frank on Mar 31st, 2004 at 7:32pm
Oh no! Look what the censor did to my mention of  'alternative-word-for-cigarette'.

Someone's got a sense of humour!

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