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Main Forum >> Geographical Numbers Chat >> Are any 0870 Numbers free?
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Message started by batfink on Dec 17th, 2004 at 8:28pm

Title: Are any 0870 Numbers free?
Post by batfink on Dec 17th, 2004 at 8:28pm
Hello there,

New to this site, really value what you're doing.

Can any 0870 number be free? I was given this info below when I needed to contact "betfair" (notice the 0870 number is marked free)

Any feedback on this would be greatly appreciated.


> Alternatively, please telephone / fax Betfair directly:
> Telephone:
> UK: 0870 9080 120 (free)
> From other countries: +44 207 074 7272
> Fax:
> UK: 020 8834 8056
> From other countries: +44 20 8834 8056


http://www.betfair.com/pokerroom/aboutus/ContactUs.do

Title: Re: Are any 0870 Numbers free?
Post by DaveM on Dec 17th, 2004 at 10:35pm
Hi Batfink

The simple answer to your enquiry is NO, they are not FREE as it says. MAJOR typo by the web designer there. I talked to the helpdesk and the boss said he would have words as he agreed with me it was likely to attract unwanted attention from Trading Standards !!  :-X

As far as I'm aware, there are Telco plans that allow 0870 in the free minutes (most don't!) as well as Mobiles (Orange?) that you also let you call them.

Others with these plans may be able to help further.   ::)

Title: Re: Are any 0870 Numbers free?
Post by Tanllan on Dec 18th, 2004 at 1:17pm
And, having just tried to add a couple of Friends and Family numbers into my BT billing I am told that 0870 and 0871 are

"We're sorry, Premium rate numbers are not eligible for Friends & Family. You can enter UK, mobile or international numbers. Please try again."

They do allow 0845 at the moment...

Title: Re: Are any 0870 Numbers free?
Post by batfink on Dec 18th, 2004 at 4:10pm
Thanks for the replies,

I thought it seemed a bit fishy,

or am I being cynical in suggesting they would 'encourage' people to ring on the 0870 number???

Batfink

Title: Re: Are any 0870 Numbers free?
Post by jrawle on Dec 19th, 2004 at 6:08pm

wrote on Dec 18th, 2004 at 4:10pm:
or am I being cynical in suggesting they would 'encourage' people to ring on the 0870 number???


It must be breaking some sort of code of conduct, if not the law, to give a misleading price for a call like that.

At least the geographical alternative is given as the international number: 020 7074 7272. This will be free for people on certain calling plans.

Title: Re: Are any 0870 Numbers free?
Post by batfink on Dec 19th, 2004 at 8:47pm

wrote on Dec 19th, 2004 at 6:08pm:
At least the geographical alternative is given as the international number: 020 7074 7272. This will be free for people on certain calling plans.



Yeah that was the number I called them on anyways, and it worked fine. Still, at the very least "cheeky" of them.

Title: Re: Are any 0870 Numbers free?
Post by Tanllan on Dec 19th, 2004 at 10:58pm

wrote on Dec 19th, 2004 at 8:47pm:
Still, at the very least "cheeky" of them.


or their provider... >:(

Title: Re: Are any 0870 Numbers free?
Post by hoxne on Dec 21st, 2004 at 11:41am

wrote on Dec 19th, 2004 at 6:08pm:
It must be breaking some sort of code of conduct, if not the law, to give a misleading price for a call like that.


Yes, it is: s.20 of the Consumer Protection Act 1987, and also the DTI's Code of Practice on Price Indications (1988) which provides guidance on the above legislation.  The legislation is enforced by trading standards.

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