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Message started by peter on Mar 2nd, 2005 at 1:01pm

Title: Incorrect number
Post by peter on Mar 2nd, 2005 at 1:01pm
The 0800 number for Options Insurance is actually for the AA.  The 0870 number is correct.  On the Options web site the only number given is the 0870 one.  None of the contact email addresses appear to work either.  When I arranged insurance recently it took almost 20 minutes on the 0870 line and cost £1.47.  

Title: Re: Incorrect number
Post by DaveM on Mar 2nd, 2005 at 4:27pm
Please enlighten further . . . . .

We do not have an Options Insurance in the database, under Options or AA.

Are you sure you have the correct database !?   :-/

Title: Re: Incorrect number
Post by peter on Mar 7th, 2005 at 5:01pm
Dear Dave,

The entry is as follows:

Options Travel  0870 8767878      0800 9171091  also 0870 8480870

Regards

Peter

Title: Re: Incorrect number
Post by DaveM on Mar 8th, 2005 at 12:25am
So let's get this straight !! It isn't Options Insurance after all, it's Options Travel Insurance !?  Right - got that   :-X

And yes, you are correct that the only number shown on the Options Insurance website is 0870 876 7878. The other 0870 was from another link that I had researched & confirmed.


Quote:
The 0800 number for Options Insurance is actually for the AA
All I can say about this is that I again rang 0800 9171091 and it answered Options Insurance & gave the correct Options Insurance website address. There was NO mention of the AA !   :-/

As for the email links not working, all I can advise you is to contact them on the 0800 number and let them know that their email is broke.

Note that I've modified the database entry to Options Travel Insurance to stop this happening again.

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