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Message started by derrick on May 17th, 2006 at 12:33pm

Title: Ireland 353?
Post by derrick on May 17th, 2006 at 12:33pm
Hi,

Can someone please explain this from the 1899 site?      

ireland (landline)      1
ireland [national rate] (landline & mobile)      15

prices are pence per minute, but what is the difference between  (landline) and [national rate], besides the obvious 14p,  the number I am wanting to dial is, +353 14502113, and obviously there is a big difference between the 2 charges.

Thanks

Title: Re: Ireland 353?
Post by omy on May 17th, 2006 at 1:37pm
National Rate equals 0870, perhaps?
Turning the whole business of what to call numbers on it's head if this is so!!

(And let's have no Irish jokes!!)

Title: Re: Ireland 353?
Post by derrick on May 17th, 2006 at 2:25pm

omy wrote on May 17th, 2006 at 1:37pm:
National Rate equals 0870, perhaps?
Turning the whole business of what to call numbers on it's head if this is so!!

(And let's have no Irish jokes!!)



Thanks, already thought of that, but it is no good perhapsing, because of the price difference, and I know that there is the price tarrif message, but if it is answered before the message kicks in, (and it does happen if the phone is answered immediately) then I will not know what it has cost until after the call and it could be a long one.

Title: Re: Ireland 353?
Post by Dave on May 17th, 2006 at 4:20pm
The telecommunications regulator in Ireland is ComReg.

This document is about numbering conventions in Ireland.

Quote:
11.2.4 Freephone Usage
Network operators shall not charge originating callers for calls to Freephone (1800) numbers if originated in Ireland, regardless of which network operators, service providers or Freephone number holders are involved in the calls.

Pity Ofcom couldn't enforce something like this.  ::)

Title: Re: Ireland 353?
Post by derrick on May 17th, 2006 at 4:40pm

Dave wrote on May 17th, 2006 at 4:20pm:
The telecommunications regulator in Ireland is ComReg.

This document is about numbering conventions in Ireland.

Quote:
11.2.4 Freephone Usage
Network operators shall not charge originating callers for calls to Freephone (1800) numbers if originated in Ireland, regardless of which network operators, service providers or Freephone number holders are involved in the calls.

Pity Ofcom couldn't enforce something like this.  ::)


Yes it is, but it doesn't answer my question  ::)

Title: Re: Ireland 353?
Post by Heinz on May 17th, 2006 at 4:49pm
No, it doesn't because the term 'national rate' does not appear in that document.

I would have said numbers starting 1850 and 1890 were such (i.e. their equivalent of our 0870) but then I read:
Quote:
Those commencing with ‘0’ can be dialled from abroad by dropping the leading ‘0’ and adding
international access digits, whereas those commencing with ‘1’ cannot (currently) be directly accessed from abroad.

Title: Re: Ireland 353?
Post by Dave on May 17th, 2006 at 4:50pm
See this document for Irish numbering plan. 01 is the code for Dublin.

Title: Re: Ireland 353?
Post by derrick on May 17th, 2006 at 4:57pm

Dave wrote on May 17th, 2006 at 4:50pm:
See this document for Irish numbering plan. 01 is the code for Dublin.


I still cannot fathom the cost of a call to +35314502113 , this is the info relating to "053"  053 A South East Area 5 Wexford
so where would I find the call charge :-?

Title: Re: Ireland 353?
Post by Dave on May 17th, 2006 at 5:06pm

derrick wrote on May 17th, 2006 at 4:57pm:
I still cannot fathom the cost of a call to +35314502113 , this is the info relating to "053"  053 A South East Area 5 Wexford
so where would I find the call charge :-?

The international code for Ireland is 353, thus the STD code and local number is 01 4502113 which is Dublin.  ;)

Title: Re: Ireland 353?
Post by derrick on May 17th, 2006 at 5:10pm

Dave wrote on May 17th, 2006 at 5:06pm:

derrick wrote on May 17th, 2006 at 4:57pm:
I still cannot fathom the cost of a call to +35314502113 , this is the info relating to "053"  053 A South East Area 5 Wexford
so where would I find the call charge :-?

The international code for Ireland is 353, thus the STD code and local number is 01 4502113 which is Dublin.  ;)


O K , I could not fathom how the 01 came into play because if it was Southern Ireland it would cost more.

I got this:-   03531 4502113
Geographic expansion

BT have not yet specified a rate for calls to this code - it may not yet be in service.

From here:-  http://www.ukphoneinfo.com/cgi-bin-Phones/nng?GNG=035314502113&Submit=Submit


Title: Re: Ireland 353?
Post by Dave on May 17th, 2006 at 5:17pm

derrick wrote on May 17th, 2006 at 5:10pm:
O K , I could not fathom how the 01 came into play because if it was Southern Ireland it would cost more.

Why would it? Charges for [geographical] numbers in Republic of Ireland should be all the same. Dublin is in the Irish Republic and not Northern Ireland. Northern Ireland is part of the UK numbering scheme with the code 028. The Republic is another country.


Quote:
I got this:-   03531 4502113
Geographic expansion

BT have not yet specified a rate for calls to this code - it may not yet be in service.

From here:-  http://www.ukphoneinfo.com/cgi-bin-Phones/nng?GNG=035314502113&Submit=Submit

The UK Phone Info site is for UK telephone numbers. What you have done is looked up a UK prefix (if it existed), i.e. +44 3531452113 instead of +353 1452113. I have left a space to differentiate between the international codes and national numbers.

Title: Re: Ireland 353?
Post by derrick on May 17th, 2006 at 5:25pm
No, I entered 035314502113, which if you click on the link will show you in the top left corner, and therefore should not matter if it is a UK number, as you say N Ireland is part of the UK

I think I have got it now, I just could not see whether it was S or N Ireland, because as i said there is a difference in cost

~ Quote box removed from post by Dave

Title: Re: Ireland 353?
Post by derrick on May 17th, 2006 at 5:37pm
         
This, below, from here:- http://www.ukphoneinfo.com/cgi-bin-Phones/nng?GNG=014502113&Submit=Submit

suggests the number does not exist


Code Locator Quick Search:
   Home      Code Information      Links      Interconnect      Help & Support      © 2003 Cardinal Communication Systems Ltd  

01450 2113
Hawick

Section: Codes in Range 1000-1999 (Mainly Geographic, Convention B3)

Warning: Numbers starting 01450 21 are probably not valid.

Oftel records show that numbers starting 01450 21 are protected from allocation . Where numbering capacity has been withdrawn from service, the block or code is sterilised for a period, typically 2 years. Alternatively the Oftel Numbering Unit might protect capacity for a limited period, to avoid dialling errors into similar codes. Oftel's last recorded change for this number range was in February 2006.

A table of the code allocations for other numbers starting 01450 is available

01450 2113 may be on one of the following exchanges in this area:

   * Bonchester Bridge 01450
   * Borthwickbrae 01450
   * Denholm 01450
   * Hawick 01450
   * Teviotdale 01450

Charges to Geographic codes

Notes:

   * BT prices are given for calls from Residential and Business lines.
   * Calls which are charged according to their duration are measured to a fraction of a second, the price rounded down to the nearest 0.1p and subject to a minimum charge of 4.2p.
   * Any applicable discounts (for option schemes, Friends & Family etc.) and limited period special offers should then be applied and then VAT added.
   * The prices quoted are those generally applicable as from 20 Dec 2000 with pricing for some number ranges effective at various dates upto 17 Dec 2002 according to Section 2 (Parts: 1 and 10) of the version of the BT Price List available on the Web - with changes last noted 20 Dec 2002 .

For more details, including charges made by other operators, see UK Telephone Tariff Comparisons

For more precise details refer to Telephone Charging Rates for an explanation which includes information about charge groups and how they work.
Area served by 01450
Approximate location

Grid ref: NT5114
Latitude: 55° 25' N
Longitude: 2° 46' W

The UK Street Map Page can display a detailed map of the area requested, provided it is within the area it covers. (It currently excludes Northern Ireland.)
Distance to principal towns/cities

   * 60 km NNE of Carlisle
   * 65 km SSE of Edinburgh

Nearby area codes listed by increasing distance

   * 01750 Selkirk about 15 km to the NW
   * 01835 St Boswells about 16 km to the NE
   * 01896 Galashiels about 24 km to the NNW
   * 01573 Kelso about 27 km to the NE
   * 01578 Lauder about 34 km to the N
   * 01721 Peebles about 39 km to the NW
   * 01830 Kirkwhelpington about 43 km to the ESE
   * 01890 1 Coldstream/Ayton National Dialling about 43 km to the NE
   * 01890 2 Coldstream about 43 km to the NE
   * 01890 3 Coldstream about 43 km to the NE
   * 01890 4 Coldstream about 43 km to the NE
   * 01890 9 Ayton about 43 km to the NE
   * 01890 8 Coldstream about 43 km to the NE
   * 01890 7 Ayton about 43 km to the NE
   * 01890 0 Coldstream/Ayton National Dialling about 43 km to the NE
   * 01890 6 Ayton about 43 km to the NE
   * 01890 5 Ayton about 43 km to the NE
   * 01683 Moffat about 45 km to the WSW
   * 01576 Lockerbie about 49 km to the SW
   * 01361 Duns about 50 km to the NNE
   * 01899 Biggar about 51 km to the WNW
   * 01968 Penicuik about 52 km to the NW
   * 01697 0 Not in Use about 53 km to the S
   * 01697 1 Not in Use about 53 km to the S
   * 01697 2 Not in Use about 53 km to the S

   The information is © Crown Copyright and is published as required by the Numbering Conventions. It may be reproduced with due acknowledgement of the source of the information. Request for commercial publication of the lists should be made to HMSO. No responsibility is accepted for any errors which may be introduced as a result of any such reproduction.


Title: Re: Ireland 353?
Post by jamesbond on May 17th, 2006 at 7:05pm
Hi there!

I telephone a company in Ireland with a number from time to time, with the prefix:

00353 818******

Using Alpha Telecom, I get charged 2p per minute.

James Bond

Title: Re: Ireland 353?
Post by a very nice man on May 17th, 2006 at 9:55pm
+353 14502*** does exist, and by the looks of it, it is the equivilent of 0870.

This is for Neff product support, and you can't imagine a company like that missing an opportunity.
http://www.bshappliancecare.com/Neff/index.html
08702 413383
or 08705 678910
For Ireland call 00 353 1450 2655

1450 2***
91* = Dublin 24
96* +97* +59* +57*= dublin 12
87* +75* = dub 24
Although looking around at various sites with 1450 ****, nobody is showing anything about costs, not even "national rate"

Title: Re: Ireland 353?
Post by Dave on May 18th, 2006 at 7:17am
Lookup Irish phone number allocations here.

Put 01 in STD / Access Code field and 4502655 in Specific Number field.  ;)


Quote:
STD / Access Code Start Range End Range Licensee Location Designation Status
01 4500000 4509999 Eircom Dublin Central Geographic Allocated


The BSH number is therefore definately a geographical Dublin number. I've just tried it and it is 1p/min with 1899. To write such a number in the form 01450 2655 (with a space after 01450) is incorrect and I think that it is leading to some confusion.

As an example, take a London number. The code for London is 020 with an eight-digit local number. Thus, numbers should be written 020 71234567. Now write the number as 02071 234567. The number is still the same (as a whole), but to identify the STD code isn't made easy by the space being in the wrong place.

The same applies with this example. The code for Dublin is 01 with a seven-digit local number. This is proven by the lookup of that number, above.

Title: Re: Ireland 353?
Post by derrick on May 18th, 2006 at 9:21am
From the database when looking up Microsoft, 0870 6010100,  +353 14502113.

If it is a UK No, why put the international dial code in?
I have just tried dialing, 01 4502113 using Voipcheap, and it does not dial but says" other party ended call"

However I have just tried 00353 14502113, using Voipcheap and it has connected as a free call, all is still confusing

Title: Re: Ireland 353?
Post by Heinz on May 18th, 2006 at 12:43pm

derrick wrote on May 18th, 2006 at 9:21am:
From the database when looking up Microsoft, 0870 6010100,  +353 14502113.

If it is a UK No, why put the international dial code in?
I have just tried dialing, 01 4502113 using Voipcheap, and it does not dial but says" other party ended call"

However I have just tried 00353 14502113, using Voipcheap and it has connected as a free call, all is still confusing
But it's not a UK number.  

Dublin is in Ireland - hence the international code for Ireland followed by the Dublin number without its leading zero (because you'll be dialling from abroad) being quoted.

Title: Re: Ireland 353?
Post by a very nice man on May 18th, 2006 at 1:05pm
http://www.microsoft.com/ireland/contact/default.asp
For general or Sales and Marketing queries call us on 1850 940 940/+353 1 450 2113

So they have another contact for the same office, however, 1450 is their "LOCALL" service, equivalent to our 0845.
eg Customer Service LoCall: 1850 673 322 This is NOT another number for them, just from a site advertising the cost
Perhaps they operate there as here, ie 0870 from UK, but +44 ******* from abroad.

Would have been nice to know it was Microsoft from the start, perhaps we could have other numbers

Title: Re: Ireland 353?
Post by derrick on May 18th, 2006 at 4:33pm

Heinz wrote on May 18th, 2006 at 12:43pm:


Dublin is in Ireland - hence the international code for Ireland followed by the Dublin number without its leading zero (because you'll be dialling from abroad) being quoted.



Yes but my original Q was what is the cost of the call, it has now gone all round the houses to eventually find out it is N ireland,(S Ireland has different charges) I now know that by using 1899 it is going to cost 0p per minute, I foound that out by dialing the Inter No. via Voice cheap, as in my post #16

Title: Re: Ireland 353?
Post by derrick on May 18th, 2006 at 4:34pm

a very nice man wrote on May 18th, 2006 at 1:05pm:
Would have been nice to know it was Microsoft from the start, perhaps we could have other numbers


Sorry about that, but someone could have asked, I did mention it in popst #16

Title: Re: Ireland 353?
Post by Dave on May 18th, 2006 at 4:38pm

derrick wrote on May 18th, 2006 at 4:33pm:
Yes but my original Q was what is the cost of the call, it has now gone all round the houses to eventually find out it is N ireland,(S Ireland has different charges) I now know that by using 1899 it is going to cost 0p per minute, I foound that out by dialing the Inter No. via Voice cheap, as in my post #16

A Northern Ireland number is a UK one. There is now one code for NI, 028 with eight-digit local numbers. I don't remember you quoting or saying that it is a NI number. I'm totally confused because I thought that you were confusing Republic of Ireland numbers with the UK numbering system. Now, are you saying that you wish to dial an 028 (+4428) number?

Title: Re: Ireland 353?
Post by Dave on May 18th, 2006 at 4:41pm

derrick wrote on May 18th, 2006 at 4:34pm:

a very nice man wrote on May 18th, 2006 at 1:05pm:
Would have been nice to know it was Microsoft from the start, perhaps we could have other numbers


Sorry about that, but someone could have asked, I did mention it in popst #16

I found out it was Microsoft when I rang it. I also Googled and found this out. So are you trying to contact Neff or Microsoft? And do you have a Northern Ireland number?  :-/ :-/

Title: Re: Ireland 353?
Post by derrick on May 18th, 2006 at 4:46pm

derrick wrote on May 17th, 2006 at 12:33pm:
Hi,

Can someone please explain this from the 1899 site?      

ireland (landline)      1
ireland [national rate] (landline & mobile)      15

prices are pence per minute, but what is the difference between  (landline) and [national rate], besides the obvious 14p,  the number I am wanting to dial is, +353 14502113, and obviously there is a big difference between the 2 charges.

Thanks



The number I wanted the cost of,was in my first post,(quoted above) also the mention of Ireland,there should have been no confusion, if I dial 0035314502113, it goes through to Microsoft,if 353 is the code Inter code for Ireland, how come I did not dial an 028 number as suggested in the following quote.


Dave wrote on May 18th, 2006 at 4:38pm:
A Northern Ireland number is a UK one. There is now one code for NI, 028 with eight-digit local numbers. I don't remember you quoting or saying that it is a NI number. I'm totally confused because I thought that you were confusing Republic of Ireland numbers with the UK numbering system. Now, are you saying that you wish to dial an 028 (+4428) number?



Title: Re: Ireland 353?
Post by derrick on May 18th, 2006 at 4:51pm

Dave wrote on May 18th, 2006 at 4:41pm:
I found out it was Microsoft when I rang it. I also Googled and found this out. So are you trying to contact Neff or Microsoft? And do you have a Northern Ireland number?  :-/ :-/



The number I am trying to dial is,as mentioned several times, Microsoft 08706010100, the database gives +353 14502113, this has been identified as an irish number, these are the only numbers I have, when dialing the number, 0035314502113, I get through to Microsoft menu, I am asuming it is in Ireland, I have not dialled a number beginning 028.

Title: Re: Ireland 353?
Post by a very nice man on May 18th, 2006 at 5:06pm
Amongst other things that helped with the confusion, eg misplaced space in STD (Guilty me), you did say in an earlier post
"Yes but my original Q was what is the cost of the call, it has now gone all round the houses to eventually find out it is N ireland,(S Ireland has different charges)"
As everybody eventually worked out, 00 353 is Southern Ireland,  1 is the Dublin area code. Microsoft is based in Dublin.

I think you were the first to put Northern Ireland on this page

Title: Re: Ireland 353?
Post by Dave on May 18th, 2006 at 5:16pm

derrick wrote on May 18th, 2006 at 4:46pm:
The number I wanted the cost of,was in my first post,(quoted above) also the mention of Ireland,there should have been no confusion, if I dial 0035314502113, it goes through to Microsoft,if 353 is the code Inter code for Ireland, how come I did not dial an 028 number as suggested in the following quote.


Dave wrote on May 18th, 2006 at 4:38pm:
A Northern Ireland number is a UK one. There is now one code for NI, 028 with eight-digit local numbers. I don't remember you quoting or saying that it is a NI number. I'm totally confused because I thought that you were confusing Republic of Ireland numbers with the UK numbering system. Now, are you saying that you wish to dial an 028 (+4428) number?


You made the following statement that the number is infact for Northern Ireland (as opposed to the Republic). That is what is confusing and why I brought up an 028 number!!

derrick wrote on May 18th, 2006 at 4:33pm:
Yes but my original Q was what is the cost of the call, it has now gone all round the houses to eventually find out it is N ireland,(S Ireland has different charges) I now know that by using 1899 it is going to cost 0p per minute, I foound that out by dialing the Inter No. via Voice cheap, as in my post #16

The telephone numbering system in Northern Ireland is part of the UK's, so think of it like dialling another town in the UK. The numbering for the Republic of Ireland (Southern) is separate; it is another country, in the same way that France, Germany and so on are.

To call a Northern Ireland number from anywhere else in the UK, you dial 028 followed by the eight-digit local number (in a similar way that you would call London, i.e. 020 71234567). To call a number in the Irish Republic you must dial 00353 in front of the number as it is another country. 01 (i.e. +353 1) numbers in the Irish Republic are geographical Dublin ones, as I identified in a previous posting.

Title: Re: Ireland 353?
Post by Heinz on May 18th, 2006 at 7:56pm
Where have I put my white coat?

Although dialling an Irish geographical number would cost 3p connection and 1p/minute using 1899 from a BT residential landline, the Irish code (0)1450 is a non-geographical number (AFAIAA, equivalent to the UK's 0845 being [supposedly] 'local rate').

Title: Re: Ireland 353?
Post by a very nice man on May 18th, 2006 at 10:10pm
Looks like Heinz has turned into a mime. Quick someone rescue him from the imaginary glass box before he starts having a push pull contest with a balloon. ;D

Title: Re: Ireland 353?
Post by derrick on May 19th, 2006 at 9:44am

Dave wrote on May 18th, 2006 at 5:16pm:
To call a Northern Ireland number from anywhere else in the UK, you dial 028 followed by the eight-digit local number (in a similar way that you would call London, i.e. 020 71234567). To call a number in the Irish Republic you must dial 00353 in front of the number as it is another country. 01 (i.e. +353 1) numbers in the Irish Republic are geographical Dublin ones, as I identified in a previous posting.



OK, apologies for any previous confusion,allow me to ask again in,hopefully a more coherant manner.

I (might) need to phone microsoft, on 08706010100, the geo number in the database is,+353 14502113, this implies that they are based in S Ireland and will not be free using 1899, as the call is answered in less than 1 ring using Voipcheap, it is impossible to get the auto tarrif message for the call cost using 1899.

From my first post, original Q, still not answered,

Can someone please explain this from the 1899 site?      

ireland (landline)      1
ireland [national rate] (landline & mobile)      15

prices are pence per minute, but what is the difference between  (landline) and [national rate], besides the obvious 14p,  the number I am wanting to dial is, +353 14502113, and obviously there is a big difference between the 2 charges.

Thanks


Whilst the call (00353 14502113) is free using Voipcheap,(and I have no credit on this acc,so am limited to 1 min calls),am I right in saying that it will not be free on 1899? if so the original Q (above in red)  is still relevant, or to put it another way, what would be the price per minute to call Microsoft in Ireland using 1899? bearing in mind they have an 0870 number which will cost me,(Mon-Fri daytime with BT) 7.5p per minute,4p per minute using 18185, as this is an English number how come the database "geo" number is international?
If no one has the answer, so be it at least Itried.

Dave, yes I know about the 01/02 numbers as it is quite obvious, but if some one has a difinitive answer,I would be gratefull.



Title: Re: Ireland 353?
Post by Heinz on May 19th, 2006 at 11:13am
To save any more time, I've just dialled 18990035314502113 from my BT residential landline.

The 1899 tariff announcement told me the call was going to cost me "One Pea Per Minute".  Of course, 1899's 3p connection charge has to be added to that.

Reading those pdf files previously posted, it appears 1850 is the Irish equivalent of our 0870 so-called 'National Rate' code.  Hence, a call to 18990035918502113 would be charged at 15p/minute.  

1450 appears to be the Irish equivalent of our 0845 and so does not fall into 1899's 'National Rate' definition and so is charged as if it is a geographic number.

I'll get my white coat now. ;)

Title: Re: Ireland 353?
Post by derrick on May 19th, 2006 at 1:17pm
Thanks Heinz, but if,
"1450 appears to be the Irish equivalent of our 0845 and so does not fall into 1899's 'National Rate' definition and so is charged as if it is a geographic number."
why is it 1p per minute and not 0p per minute as a geographical number is charged via 1899?

Title: Re: Ireland 353?
Post by Dave on May 19th, 2006 at 2:32pm
derrick, Heinz is referring to 1850, not 01450.

I think that the 1850 type number is not the same as 01850. 1850 is a prefix type number in Ireland like 118 and other numbers beginning 1 are in this country. Thus, I doubt that you will be able to dial such numbers from abroad.

If you go to the number allocations lookup, and put 01 in the STD field and 8501234 into the Specific number field, the result shows that this is another Dublin Central geographical number allocated Eircom.

So, whilst in Ireland I can pick up the telephone and call a premium rate service on 1850 1234 (this number is an example and in practice numbers may be shorter/longer than this).

I can also call someone in Dublin on 01 8501234

So when I call +35318501234 from the UK, I will be connected to the second, Dublin, number and NOT the premium rate one!

Title: Re: Ireland 353?
Post by derrick on May 19th, 2006 at 2:48pm

Dave wrote on May 19th, 2006 at 2:32pm:
derrick, Heinz is referring to 1850, not 01450.


Not in relation to the quote I pulled from Heinz's quote:-  "1450 appears to be the Irish equivalent of our 0845 and so does not fall into 1899's 'National Rate' definition and so is charged as if it is a geographic number."


Heinz wrote on May 19th, 2006 at 11:13am:
To save any more time, I've just dialled 18990035314502113 from my BT residential landline.

The 1899 tariff announcement told me the call was going to cost me "One Pea Per Minute".  Of course, 1899's 3p connection charge has to be added to that.

Reading those pdf files previously posted, it appears 1850 is the Irish equivalent of our 0870 so-called 'National Rate' code.  Hence, a call to 18990035918502113 would be charged at 15p/minute.  
1450 appears to be the Irish equivalent of our 0845 and so does not fall into 1899's 'National Rate' definition and so is charged as if it is a geographic number.


I'll get my white coat now. ;)

~ Post tidied up by Dave

Title: Re: Ireland 353?
Post by Dave on May 19th, 2006 at 3:00pm

derrick wrote on May 19th, 2006 at 2:48pm:
1450 appears to be the Irish equivalent of our 0845 and so does not fall into 1899's 'National Rate' definition and so is charged as if it is a geographic number.

I'll get my white coat now. ;)

But how can you call Irish 1450 numbers from outside Ireland?

Read my post above. From within Ireland, a number beginning 1450 is NOT the same as one beginning 01450. Thus, when you call +3531450.... etc from outside Ireland, you will be connected to the 01450 (DUBLIN) one and not the 1450 one.

Title: Re: Ireland 353?
Post by derrick on May 19th, 2006 at 3:02pm
Right I give up, my original Q cannot be answered and I accept that :-X

Title: Re: Ireland 353?
Post by Dave on May 19th, 2006 at 3:08pm

derrick wrote on May 19th, 2006 at 3:02pm:
Right I give up, my original Q cannot be answered and I accept that :-X

But the original question has been answered. The number you are calling is a geographical Dublin number. This has nothing to do with the 1450 prefix as the Microsoft website shows a 0 at the beginning of the number. ANY number in Ireland beginning 01.... etc is a Dublin number. Thus, to call such a number from outside Ireland you dial +3531.... etc. Simple.

Title: Re: Ireland 353?
Post by Heinz on May 19th, 2006 at 4:07pm

derrick wrote on May 19th, 2006 at 1:17pm:
Thanks Heinz, but if,
"1450 appears to be the Irish equivalent of our 0845 and so does not fall into 1899's 'National Rate' definition and so is charged as if it is a geographic number."
why is it 1p per minute and not 0p per minute as a geographical number is charged via 1899?

Because, if it was possible to call one of their 1450 numbers from outside the country (it doesn't appear it is), you'd be making an international call to what is treated as an Irish geographical number - for which 1899 charge 1p/minute (1899 only charge 'zero pea per minute' for calls to UK geographical numbers).

In any case, it doesn't matter because it's been established that the number you want is Dublin 01 450 2113 and, because international callers have to drop the leading zero in Irish codes (just as callers into the UK have to), you'll be dialling 1899 00 353 1 450 2113 and paying 3p connection and 1p/minute.

Title: Re: Ireland 353?
Post by andy9 on May 22nd, 2006 at 2:21am
Having just read all this rather protracted semi-comedy, I think I must apologise for not having been here for a couple of days. The number looked familiar when I first saw it in the thread, so I could tell part of what was coming

You seem to have got there in the end, but I will explain how the number got in the database in the first place.

There were queries for any Microsoft geographic number, but nobody had any info, except that it might be Reading. I noticed that when I called Microsoft UK's advertised 0870 number, I three times ended up speaking to an Irish person.

So I suspected the call had transferred to Ireland; I looked on the Microsoft Ireland website, and discovered that indeed they do technical support for many countries. I tried the enquiries number and the call menu was identical to the one on the UK 0870. I tried a couple more times, and this time spoke to people who were aware I was calling from UK, but made no comment on the call routing to them. So I posted it on here, and it has later been confirmed.

I've been slightly bemused reading all this thread, as I didn't realise I should have put 00353 instead, though it does mention using 1899 which hints it is a foreign number

This is from the Microsoft Ireland site, which is quite easy to find - perhaps it will clarify and close all the debate about Irish geo and non-geo numbers.

For general or Sales and Marketing queries call us on 1850 940 940/+353 1 450 2113 or email us at information@microsoft.ie


Title: Re: Ireland 353?
Post by OverlordKain on Oct 30th, 2006 at 11:34pm
I've just come across this convoluted mess.  RoI has its own equivalents to our 08 disaster, and for much the same historic reasons.  1800 is their 0800, 1850 is their 0845, and 1890 is their 0870.  All are followed by six-digit numbers, and CANNOT be dialled from outside RoI.

So, the number, say, 1850 940940, cannot simply be prefixed by +353.  You'd instead be dialling +353 1 850 9409 (the trailing 40 will be ignored), and you'll upset some poor Dubliner with this phone number.  You would need to get their geo number, which is +353 1 450 2113 (or 01 450 2113 from within RoI).

Irish numbers either start with 01, 021-098 (with 086 and 087 being mobiles), or 1800/1850/1890.

Depending on your phone provider and what they charge, it may well be cheaper to dial the international Irish number than the 0870 number.  I don't know as I pay BT for a call to RoI as if it were a UK national geo call (5.5pph or whatever it is now).

Incidentally, they moved their directory enquiries services to 118 numbers years before we did.  Shame we didn't learn from the disaster that created.  But that's another story...  ;)

Title: Re: Ireland 353?
Post by andy9 on Oct 31st, 2006 at 12:34am

OverlordKain wrote on Oct 30th, 2006 at 11:34pm:
I've just come across this convoluted mess.  RoI has its own equivalents to our 08 disaster, and for much the same historic reasons.  1800 is their 0800, 1850 is their 0845, and 1890 is their 0870.  All are followed by six-digit numbers, and CANNOT be dialled from outside RoI.

So, the number, say, 1850 940940, cannot simply be prefixed by +353.  You'd instead be dialling +353 1 850 9409 (the trailing 40 will be ignored), and you'll upset some poor Dubliner with this phone number.  You would need to get their geo number, which is +353 1 450 2113 (or 01 450 2113 from within RoI).


Yes it was a bit of a chore to read through it, but I hoped my last post had already clarified it all


andy9 wrote on May 22nd, 2006 at 2:21am:
This is from the Microsoft Ireland site, which is quite easy to find - perhaps it will clarify and close all the debate about Irish geo and non-geo numbers.

For general or Sales and Marketing queries call us on 1850 940 940/+353 1 450 2113 or email us at information@microsoft.ie  


In other words, the Microsoft Ireland website gives two numbers, one only from within and one from outside Ireland (although anyone there with cheap calls could use the latter).

- which is why only the +353 14502113 number appears in the database here

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