Hi guys,

I've just found my first 'unconfirmed' number search result since I started using the site. The number I searched for had no confirmed alternatives, but there was an unconfirmed one so I tried it and it works!

It says on the page to contact the site to confirm that it works (if it does) but how do I do that? None of the categories on the 'contact us' page are appropriate, and I can't find anywhere on the forum!

Help appreciated!

Not too sure either... probably post it in a thread like this one and web admin will pick it up on there "ROUNDS" lol.... ;D

Yep, just post the relevant details and we'll look into it.

Thanks.

How is one supposed to "let us know" as requested below?


Unverified Number - A number that has been added by a visitor
to the website, and hasn't yet been verified as correct. Please let
us know if these work for you.

Thanks.

chrisjj2 wrote on Jan 27^th, 2007 at 1:39pm:

How is one supposed to "let us know" as requested below?

At present there is no 'proper' way to do so. The contact form only allows contact with Daniel, the forum's administrator. You can select "Incorrect Number Report" but you can't select "Report a correct number" on there. You could put a new entry in the database with a message to say that the unverified number is right and works OK. Or you could post on the forums.

What number is it?

At present there is no way of members logging in to the database, so we have no way of knowing whether an entry has been created by someone who is reliable or just entering any old number. Thus there are many unverified entries which are being added to on a daily basis. The number of duplicate entries being entered has dropped significantly since the new search engine which checks unverified entries was brought online.

I would like to see more people working on the database, both verifying numbers and removing the junk entries. There are quite a few entries which only have NGNs or company names, and this is always the first task to delete these.

Dave wrote on Jan 27^th, 2007 at 3:37pm:

I would like to see more people working on the database, both verifying numbers and removing the junk entries. There are quite a few entries which only have NGNs or company names, and this is always the first task to delete these.

I would like to help, but how?   :)

~ Edit by Dave: Quote box tidied up

Right, well then for the admins:

The 0161 number for Vaioni Group Ltd works.

Until recently there was a freephone number listed too, which also worked. Why has that been removed??

:)TalkTalk Broadband Technical Support Number 0871 2267146
The website gave the alternative number of 01925 556499 I can confirm it works, used it yesterday.
The call lasted 19 mins,16 on hold and,3mins actually talking to someone!

I have just tried the unverified numbers for Northern Rock and they all work, although as it is a Saturday after 4-30 p.m. they are all closed although they list the opening times:-

0191 5223374  for tracking "cases" I assume this to mean accounts opening and ongoing enquiries.
Mon-Fri  0800-1900.  
Sat  0900-1300


0191 2794405  CS for savings
Mon-Fri  0800-2000
Sat  0800-1600
Sun  1000-1500


0191 2794828  CS for mortgages  
Mon-Fri  0830-1700
Sat  0900-1200

derrick wrote on Apr 14^th, 2007 at 4:50pm:

I have just tried the unverified numbers for Northern Rock and they all work ...

Thanks for that Derrick. The three numbers you quote are already in the verified database. The first one is down as "Mortgages".

It's the NGNs that need confirming, and then they can be added to the existing entries.

Dave wrote on Apr 14^th, 2007 at 5:37pm:

derrick wrote on Apr 14th, 2007 at 4:50pm: I have just tried the unverified numbers for Northern Rock and they all work ... Thanks for that Derrick. The three numbers you quote are already in the verified database. The first one is down as "Mortgages". It's the NGNs that need confirming, and then they can be added to the existing entries.

Dave re the savings CS number, 0191 2794405, I can confirm that it works, I have just spent 15 minutes on there,6 on hold, and the rest talking to CS, they do say in the blurb when it answers that "future calls should be dialed using 0845******", but if you wait for the menu to finish you will go in the queue


The reason I put the numbers in @ reply #8, was because when I put in an 0845 number or Northern Rock,(I can't remember which now), I was only given the 3 unverified numbers, hence why I gave the info in reply #8, when I put Northern Rock in now I get a lot of verified and unverified.

I'd like to confirm that the "University of Sheffield" number 0114 21 xxxxx (usually 5xxxx) works (presently) for all halls of residence at the university. Could you re-write the unverified entry and place it in the verified list please :).

jgxenite wrote on Jul 8^th, 2007 at 5:25pm:

I'd like to confirm that the "University of Sheffield" number 0114 21 xxxxx (usually 5xxxx) works (presently) for all halls of residence at the university. Could you re-write the unverified entry and place it in the verified list please :).

The current entry is:

University of Sheffield       0870 8884586             0114 21xxxxx             Ranmoor House Hall of Residence; add room extension to the Geo number

In what way does it need changing? Is there just 1 0870 number or is this someone's direct number? In which case are we just looking at the last four digits?

You say that the internal extension number is 5xxxx (5 followed by four digits), so what's the digit after 0114 21?

Am I right in saying that:

5xxxx = 0870 888xxxx = 0114 21?xxxx

Where xxxx for one particular room is same for every number and ? in 0114 is what?

I think the 0870 number is someone's personal 0870 number - each extension (from my memory anyway) is assigned a unique 0870 number. As far as I am aware (at the present moment anyway), internally each extension is 5xxxx and this directly maps to 0114 215 xxxx.

Just as a reference point (for anyone interested), all other internal numbers at the university are 2xxxx which map directly to 0114 222 xxxx (as far as I am aware, there are no non-geographic numbers mapped to this range, so they don't need to be added to the database). I suspect the reason the 5xxxx internal numbers aren't mapped to 225 is because the 225 range is for Sheffield Hallam University.

I've listed the entry. Have a look and tell me if it's OK or wants changing. There's also one for Switchboard (0114 2229999) which I think we can get rid of. In any case, switchboard is given on the uni's website as 0114 222 2000.

That looks fine Dave. I can't understand the switchboard entry myself - probably just easier to remove it. I'm not entirely sure either about the non-geographic (never used it myself), I only knew of the geographic alternative.

jgxenite wrote on Jul 8^th, 2007 at 7:01pm:

… I'm not entirely sure either about the non-geographic (never used it myself), I only knew of the geographic alternative.

The relevant thread for the university is here. Not alot to go on.

I would be very suprised if the 'official' numbers aren't 0870.  :-/

I was also in Tapton in 2005, but never really paid much attention to the non-geographic. Didn't use the phone system myself until a friend of mine told me of the geographic alternative (which I promptly spread to other friends :).

I've just noticed a spelling mistake in the database. Both entries for JANET (Joint Academic Network) have the incorrect abbreviation of UKERA (United Kingdom Education and Research Networking Association) - the correct spelling is UKERNA, and the website is www.ukerna.ac.uk. Can you correct that please?

Also, the Unite Group (correct spelling UNITE Group) alternative for 0845 111 0021 is not correct. All UNITE Bristol numbers begin 0117 302 7xxx (915 xxxx is not a range owned by UNITE, 907 8xxx was their old range). Can this entry be removed from the database?

jgxenite wrote on Jul 14^th, 2007 at 8:32pm:

I've just noticed a spelling mistake in the database. Both entries for JANET (Joint Academic Network) have the incorrect abbreviation of UKERA (United Kingdom Education and Research Networking Association) - the correct spelling is UKERNA, and the website is www.ukerna.ac.uk. Can you correct that please?

This appears to have already been done.


jgxenite wrote on Jul 14^th, 2007 at 8:32pm:

Also, the Unite Group (correct spelling UNITE Group) alternative for 0845 111 0021 is not correct. All UNITE Bristol numbers begin 0117 302 7xxx (915 xxxx is not a range owned by UNITE, 907 8xxx was their old range). Can this entry be removed from the database?

The Unite website gives 0117 302 7000, is this a suitable replacement?

I suspect it should be - subject to obvious switchboard opening hours. I've not had any need to call that number, but I assume the switchboard can transfer you. The main use of the 0845 number (as far as I can ascertain) is to provide contact to the control room in case of an emergency at a UNITE residence, so people will have to use it if the switchboard is closed and there is an emergency.

I can confirm two numbers for Zanussi customer care and repairs I rang them both. 01628 783111 is for Maidenhead area, and 01462 487110 for Letchworth area covering Herts.

I've moved these numbers to the verified list.  :)

I've just added a new entry for the Nectar Helpline (now 0844 811 0 811). If you want to merge the existing Helpline numbers then that would be appreciated. I assume the underlying number hasn't changed. Again, another 5ppm number but atleast they didn't go for a 10ppm number like some companies we know of... ::)