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Main Forum >> Geographical Numbers Chat >> More Embarrassment for Carphone.
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Message started by moneysavin on Jan 31st, 2007 at 12:54am

Title: More Embarrassment for Carphone.
Post by moneysavin on Jan 31st, 2007 at 12:54am
"Carphone Warehouse today became one of the first companies to be fined for making silent sales calls to homes.
The company, fined £35,000, was one of four firms punished by the telecoms regulator for "causing annoyance"."



http://business.guardian.co.uk/story/0,,2002248,00.html

Title: Re: More Embarrassment for Carphone.
Post by nutellajunkie on Jan 31st, 2007 at 1:44pm
May this be the first of the rest!

Title: Re: More Embarrassment for Carphone.
Post by NGMsGhost on Jan 31st, 2007 at 7:58pm
But notice how Ofcom is only prepared to confront issues which reflect administrative incompetence by these companies in being able to set up a computerised calling system - an issue which will actually save these companies money in wasted phone calls when they get it fixed.  They will not tackle issues that cost them lots of money like banning 084/7 numbers or flagrantly calling customers who are registered with the TPS with a manned phone call (in the case of Bracken Bay and Space Kitchens).

And I'm sure fines of a few tens of thousands are really likely to put the frighteners up these large companies?  A fine about the same as a quarter of the annual bonus payment for an Ofcom Board Director I would imagine. >:(

On manned calls breaching TPS rules Ofcom passes the buck to the Information Commissioner's Office who are even more totally useless and ineffective than Ofcom only ever sending the scammers polite letters suggesting they might prefer not to do it again! ::) :'(

The ICO being the same people who now of course have an 0845 number! :o

Title: Re: More Embarrassment for Carphone.
Post by trubster on Feb 16th, 2007 at 1:22am
Oops, this comes at a bad time for them, to say they forked out millions to buy out AOheLL!!!

only god knows what AOL is going to be like now....

I wonder if you will have there staff in the high street jumping out of CPW shops to con you into a CONtract...

Title: Re: More Embarrassment for Carphone.
Post by moneysavin on Feb 19th, 2007 at 2:15am

trubster wrote on Feb 16th, 2007 at 1:22am:
I wonder if you will have there staff in the high street jumping out of CPW shops to con you into a CONtract...


Went into one of their stores today. They have started to push AOL big time .Point of sale material every where.

http://www.mobiletoday.co.uk/content/15725.asp?men=2&sub=3

Title: Re: More Embarrassment for Carphone.
Post by NGMsGhost on Feb 19th, 2007 at 3:07am

moneysavin wrote on Feb 19th, 2007 at 2:15am:
Went into one of their stores today. They have started to push AOL big time .Point of sale material every where.

http://www.mobiletoday.co.uk/content/15725.asp?men=2&sub=3


So the point of buying AOL is to use their much better brand name to try to hide the desultory and appalling reputation for which all of TalkTalk's LLU broadband product is now so justly infamous. ;)

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