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Main Forum >> Geographical Requests >> Acer/Zuu Media 28 day Tech Support Helpline
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Message started by goldnutmeg on Apr 27th, 2010 at 1:10pm

Title: Acer/Zuu Media 28 day Tech Support Helpline
Post by goldnutmeg on Apr 27th, 2010 at 1:10pm
Who? What? Where? Why?

•Who is the company?
ZuuMedia Ltd manages the free 28 day 24/7 Tech Support Helpline for customers who have just bought an Acer Computer.

•What is the nature of your call? Customer services, complaints, new business etc.
Tech support.

•Where is the company based? A full address is always useful.
ZuuMedia, Siena Court, The Broadway, Maidenhead, Berkshire SL6 1NJ

•Why do you want to contact them?
Tech Support

Telephone 0870 330 4387

Thank you for your help!  :)

Title: Re: Acer/Zuu Media 28 day Tech Support Helpline
Post by jgxenite on Apr 27th, 2010 at 1:16pm
Most sites seem to give their 0870 number, but a quick Google revealed this number - 020 7870 3936 - for a contact within zuuMedia. Might be worth a try.

Title: Re: Acer/Zuu Media 28 day Tech Support Helpline
Post by goldnutmeg on Apr 27th, 2010 at 1:58pm

jgxenite wrote on Apr 27th, 2010 at 1:16pm:
Most sites seem to give their 0870 number, but a quick Google revealed this number - 020 7870 3936 - for a contact within zuuMedia. Might be worth a try.


Thanks for that. I looked him up and found another number:

Telephone :  020 3239 0568 but these are both London numbers and therefore do not tally I think with their offices.
Address : Siena Court, The Broadway, Maidenhead, Berks, SL6 1NJ

It looks like they may also have offices in Swindon and Staines as well and the Staines number also has the 0870 number

ZuuMedia Staines  46 Petersfield Road Staines, Surrey TW18 1DL
0870 330 4387

The thing is the contact within Zuumedia also works for a London based internet company called Bibliotech ...

http://www.zuuassist.com/meet-the-company.html


Title: Re: Acer/Zuu Media 28 day Tech Support Helpline
Post by jgxenite on Apr 27th, 2010 at 2:00pm
It doesn't necessarily mean that they are London-based if they have a London number - with the age of VoIP, you can have a number in London and be based anywhere in the world.

Title: Re: Acer/Zuu Media 28 day Tech Support Helpline
Post by Dave on Apr 27th, 2010 at 2:39pm
Ditto jgxenite's comments. I wouldn't be concerned about the fact that the STD dialling may not match the location of the office.

See this page:

http://www.4networking.biz/community/business-technology/1683.htm#p11355

Nabil Shabka of zuuMedia gives his number as 020 3239 6801. This has the first few digits the same as one above.

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