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Main Forum >> Government and Public Sector >> HMRC friendlier than note on the site
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Message started by nick heap on Apr 18th, 2012 at 9:51am

Title: HMRC friendlier than note on the site
Post by nick heap on Apr 18th, 2012 at 9:51am
When I called 0161 931 9070 (having first dialled 141) to get through to 0845 900 0444, I didn't get told off, the call was easy and helpful. The comment on the site about this number needs editing.

Best wishes,

Nick :)

Title: Re: HMRC friendlier than note on the site
Post by derrick on Apr 18th, 2012 at 12:42pm

nick heap wrote on Apr 18th, 2012 at 9:51am:
When I called 0161 931 9070 (having first dialled 141) to get through to 0845 900 0444, I didn't get told off, the call was easy and helpful. The comment on the site about this number needs editing.

Best wishes,

Nick :)


I had the same experience when calling 01355 359022, for 0845 3000627, last Saturday.

.

Title: Re: HMRC friendlier than note on the site
Post by Kiwi_g on Apr 24th, 2012 at 5:33pm
Dave has asked me to post my experiences here which I have also posted as a reply on the original thread. 

I called HMRC most likely on 01355 359022, during a weekend last month (I do have the date, time and the name of the person I spoke to).  I was responding to a letter where the phone number shown was 0845 3000 627.  It was during this call that I was told that in the near future, only calls from overseas would be dealt with on the geographic number, however, this time, as a concession, my query would be dealt with.

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