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Main Forum >> Geographical Requests >> HMRC Child benefit helpline number - 0845 302 1444
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Message started by Julie59 on Aug 27th, 2012 at 11:26am

Title: HMRC Child benefit helpline number - 0845 302 1444
Post by Julie59 on Aug 27th, 2012 at 11:26am
Hi
Could anyone tell me if they have a local number for the Newcastle upon Tyne office of child benefit.
We have to ring 08453021444 all the time which is very expensive.
The address is child benefit office
Po box 1
Newcastle upon tyne
Ne88 1AA
Thank you



~ Edited by Dave: Thread title amended

Title: Re: HMRC Child benefit helpline number - 0845 302 1444
Post by Dave on Aug 27th, 2012 at 2:47pm
There is one verified entry in our database which gives the "overseas" number as the alternative which is 0161 210 3086.

I called this from my BT landline with the caller ID withheld (by prefixing it with 141) and it went through to the recorded announcement telling me off and informing me that I should ring the 0845 number. I also called from my Orange mobile without withholding my number and it went through.

I have added a note to the entry to this effect.

Title: Re: HMRC Child benefit helpline number - 0845 302 1444
Post by Julie59 on Aug 28th, 2012 at 10:19am
Hi dave
I can't afford to ring that number you got for child benefit on my mobile, I just need a local number for it but if there isn't one, then nothing i can do,i saw there was a thread for CSA and i tried the numbers on there but it still said to dial child support agency on that 08456027428.
So i am no further forward.
If anyone knows a local number for either child benefit or child support agency in edinburgh please let me know.
Thank you

Title: Re: HMRC Child benefit helpline number - 0845 302 1444
Post by CJT-80 on Aug 28th, 2012 at 8:52pm

Julie59 wrote on Aug 28th, 2012 at 10:19am:
Hi dave
I can't afford to ring that number you got for child benefit on my mobile, I just need a local number for it but if there isn't one, then nothing i can do,i saw there was a thread for CSA and i tried the numbers on there but it still said to dial child support agency on that 08456027428.
So i am no further forward.
If anyone knows a local number for either child benefit or child support agency in edinburgh please let me know.
Thank you


I think you may have misunderstood Dave's reply...

If you dial the 0161 number given from a Landline the system they use recognises that you are calling from the UK.  However Dave tried the 0161 number from his Orange mobile, and it worked. Therefore he has put a note saying: 
"Child Benefit helpline
Calls blocked when calling from a UK landline, even where the caller's ID is withheld (using 141). The 0161 number may be able to be used from a mobile."

I would therefore assume he is suggesting to try the 0161 number given from Your mobile and let us know if it works.

I hope this clarifies it better.

:)

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