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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Site Related >> Link on thread for E.ON number switch not working https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1389762292 Message started by bigjohn on Jan 15^th, 2014 at 5:04am

Title: Link on thread for E.ON number switch not working
Post by bigjohn on Jan 15^th, 2014 at 5:04am

Another one bites the dust. :)

"To talk to us to make a payment, provide meter readings or if you've got a question about your bill
Please give us a call on 0333 2024 606. We're open 8am-8pm Monday to Friday and 8am-6pm on a Saturday."

"To talk to us if you've just joined and have a query
If you have a query about your account, call us on 0333 202 4610, we're open 8am-6pm Monday to Friday and 8am-6pm on a Saturday."

"If you have a prepayment meter
If you have a prepayment meter and need to talk to us about your account, please call us on:
0345 303 3040
We're open 8am-8pm Monday to Friday and 8am-6pm on a Saturday."

See: www.eonenergy.com/for-your-home/help-and-support/phone-numbers for full list of new numbers.

[edit]Edit by Dave: This thread is for discussion of the issue with the hyperlink which has been posted in the thread E.ON Switch From 0845 to 03 Numbers. within the Geographical Numbers Chat section of the forum. The first posting of that thread is quoted in full here.[/edit]

Title: Re: E.ON Switch From 0845 to 03 Numbers.
Post by Heinz on Jan 15^th, 2014 at 4:00pm

It works for me.

Title: Re: E.ON Switch From 0845 to 03 Numbers.
Post by Dave on Jan 15^th, 2014 at 4:07pm

Heinz wrote on Jan 15^th, 2014 at 4:00pm:

It works for me.

I've just tried it in Internet Explorer 8 and it works. I use Firefox and currently have the latest version which is 26 and it doesn't work. The operating system is Windows XP SP3.

Title: Re: E.ON Switch From 0845 to 03 Numbers.
Post by CJT-80 on Jan 15^th, 2014 at 4:14pm

I am using Google Chrome and I get:

Microsoft VBScript runtime error '800a01a8'

Object required: 'domXML.documentElement.SelectSingleNode(...)'

/entrytag.asp, line 123

It appears to go via another website to provide the link..

EDIT: I have just copied the link to use in IE and this is what it displays:

http://redirect.saynoto0870.com/id=58620X1362103&site=saynoto0870.com&xs=1&isjs=1&url=http%3A%2F%2Fwww.eonenergy.com%2Fforyourhome%2Fhelpandsupport%2Fphonenumbers&xguid=c408fe559e6e8fd726b2ddf244dc5e0e&xcreo=0&sref=http%3A%2F%2Fwww.saynoto0870.com%2Fcgibin%2Fforum%2FYaBB.cgi%3Fnum%3D1389762291%2F0%233&pref=http%3A%2F%2Fwww.saynoto0870.com%2Fcgibin%2Fforum%2FYaBB.cgi%3Faction%3Dpost%3Bnum%3D1389762291%3Bvirboard%3D%3Btitle%3DPostReply&xtz=0

Interesting as it appears to be redirect within the forum software...

Title: Re: E.ON Switch From 0845 to 03 Numbers.
Post by Dave on Jan 15^th, 2014 at 4:20pm

CJT-80 wrote on Jan 15^th, 2014 at 4:14pm:

Thanks. This is the error message I get too. Perhaps problem is to do with this site's redirection...

Title: Re: E.ON Switch From 0845 to 03 Numbers.
Post by bigjohn on Jan 15^th, 2014 at 5:17pm

I am getting same error. But copying and pasteing it in my browser gets me it ok. :)

Title: Re: E.ON Switch From 0845 to 03 Numbers.
Post by Dave on Jan 15^th, 2014 at 5:22pm

bigjohn wrote on Jan 15^th, 2014 at 5:17pm:

I am getting same error. But copying and pasteing it in my browser gets me it ok. :)

Which browser and which operating system are you using? It appears that whether it works or not varies by browser, at least.

Title: Re: E.ON Switch From 0845 to 03 Numbers.
Post by bigjohn on Jan 15^th, 2014 at 5:33pm

Using Chrome . Windows 7.

Title: Re: Link on thread for E.ON number switch not working
Post by CJT-80 on Jan 15^th, 2014 at 8:31pm

Google Chrome V 31.0.1650.63

Windows 7 Ultimate

link still does not work

Title: Re: Link on thread for E.ON number switch not working
Post by bigjohn on Jan 15^th, 2014 at 9:07pm

If i put this in my browser it works

https://www.eonenergy.com/for-your-home/help-and-support/phone-numbers

But not as link from here. Strange.

Title: Re: Link on thread for E.ON number switch not working
Post by Dave on Jan 16^th, 2014 at 8:16pm

The issue has been fixed and the hyperlink works.

Title: Re: Link on thread for E.ON number switch not working
Post by bigjohn on Jan 16^th, 2014 at 9:57pm

Dave wrote on Jan 16^th, 2014 at 8:16pm:

The issue has been fixed and the hyperlink works.

Thanks for sorting Dave.