New Ofcom Site.

"CLEAR CALL RATES FOR EVERYONE

Every day, people use service numbers to make phone calls to organisations such as banks, travel services, government departments, or even to vote in TV shows.

But the cost of calling these numbers – which start 08, 09 or 118 – is often difficult to find out.

That is going to change, under a new system which will make the cost of calling service numbers clear for everyone. It's called UK Calling, and it's the biggest change to the phone network in over a decade."

www.ukcalling.info.

See also the media release announcing this, with some information about what will follow -

Campaign to explain major changes for telephone users

Step 1 has been to secure the engagement and public involvement of the telcos and other major sponsors - and to launch the web site. In terms of communications, this is still some way off from the time when people will be ready to take notice of something that will be happening in June next year.

There will be lots of steps to follow in this communications campaign.

SilentCallsVictim wrote on Sep 29^th, 2014 at 11:22pm:

See also the media release announcing this, with some information about what will follow - Campaign to explain major changes for telephone users

They should include 03 numbers in this campaign. I know there are no changes but the message needs to be got across.

SilentCallsVictim wrote on Sep 29^th, 2014 at 11:22pm:

… There will be lots of steps to follow in this communications campaign.

kasg wrote on Sep 30^th, 2014 at 11:45am:

They should include 03 numbers in this campaign. I know there are no changes but the message needs to be got across.

Exactly - I am assured that this will indeed be one of those steps.


We have already seen a large number of switches from 084 to 034 (and some 087 to 037) on account of the government guidance and the provisions of the Consumer Contract Regulations. Potential embarrassment at the need to declare the Service Charge will force many more such moves.

The fair telecoms campaign will be delighted if there are very few who will be declaring their Service Charge on 084 numbers :-?

… because there will be very few still using them when the requirement comes in. :)