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Main Forum >> Geographical Requests >> Ideal World - Customer Services
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Message started by SamC72 on Jan 3rd, 2015 at 9:41am

Title: Ideal World - Customer Services
Post by SamC72 on Jan 3rd, 2015 at 9:41am
Hi, does anyone know a geographical number for Ideal World customer services please?  I have searched on here but the posts I've come across are very old.

Title: Re: Ideal World - Customer Services
Post by Forum Admin on Jan 3rd, 2015 at 12:26pm
Hi SamC72,

There are a number of entries listed in the main database for Ideal World.

Have you already tried these numbers ?

If so, please can you let us know which ones you tried and the results you had, so that we can update (or remove) the entries listed if necessary.

Thanks
Daniel

Title: Re: Ideal World - Customer Services
Post by CJT-80 on Jul 19th, 2015 at 1:27pm
Would it appear that Ideal World have no idea as to what the right customer service line is?

From here:

"Customer Service (Available 6am - 12 Midnight)
If you are calling to track your order
Tel: 08717 123456*

If you are calling to change your address or payment details
Tel: 08717 123456*

If you are calling to check a refund or returns
Tel: 08717 123456*

If you have a query regarding the timing of your delivery
Tel: 08717 123456*

If you have a problem with your product or wish to cancel your order
Tel: 0330 3321300**

For all other queries please call
08717 123456*"

Are they trying to con anyone who calls, surely 90% of the above options are post sale enquiries?  Checking delivery, chasing a refund... all post sale.. so why do they advertise an 087 number?

Are they breaching the Consumer Contracts Regulations?

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