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Message started by allegro on Nov 21st, 2015 at 7:58am

Title: Quiet here, isn't it
Post by allegro on Nov 21st, 2015 at 7:58am
As Ian01 said in this thread, the need for SayNo is diminishing:

http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1445175043

As more and more of the 08/07 offenders stop their nonsense so the need for SayNo diminishes.

The founders and operators of SayNo have done a magnificent job for which we should all be thankful. Their finest achievement would be when there are so few offenders that they could say it's time to have a well earned retirement from SayNo. Not quite there yet but surely it can't be too long now.

Title: Re: Quiet here, isn't it
Post by Ian01 on Nov 21st, 2015 at 9:25am

Organisations are waking up to the reality that using 084 and 087 numbers simply pushes up the caller's telephone bill giving extra profit to telecoms companies. Many users of these numbers are also coming to the understanding that they were misledby their telecoms supplier as to thetrue financial arrangements that stem from using 084 or 087 numbers. Splitting the call cost into Access Charge and Service Charge gives total clarity.

http://www.fairtelecoms.org.uk/uploads/1/1/4/5/11456053/insanity.pdf

Most telecoms providers are still encouraging organisations to sign up for a 'free 0845 local rate number'. These calls have not been charged that way since 2004. Both Ofcom and ASA issued a note about this in 2005, warning that these calls must not be described as 'local rate'. Their new business must be greatly diminished, indeed several telecoms suppliers have recently gone out of business, but the issue of number misuse is likely to rumble on for a number of years yet.


Title: Re: Quiet here, isn't it
Post by Ian01 on Nov 22nd, 2015 at 10:02am

Usage of 084 and 087 numbers is in steep decline for
- post-sales helplines for retailers, traders and passenger transport companies
- helplines for existing customers of banks and insurance companies
- central government departments and their agencies.

The decline is also happening, but at a slower pace, for
- sales and pre-sales enquiry lines
- charity helplines
- payment lines for local authorities
- healthcare services, such as NHS GPs and hospitals.

Usage of premium numbers continues almost unabated for
- sales lines and ticket offices for theatres, cinemas and events
- sales lines for travel agents
- sales lines for tickets for coach and rail travel.

A number of well-known airlines and telecoms companies also continue to breach Regulation 41.



Title: Re: Quiet here, isn't it
Post by bazzerfewi on Nov 22nd, 2015 at 1:14pm
As I have stated in the past this site has been a fantastic advocate to all members, I have been a member myself since 2005 and it has saved me and other members a fortune not to mention the legislation changes that have come to pass. Around 2010 we started the campaign in regard to doctors surgeries and public services using 0845 numbers and now 0845 numbers are virtually extinct.
SayNoTo0870 and the future - I think it would be a crying shame if this community was to disappear and to this end can members suggest an alternative service because I even come across people that now use this site on a regular basis but soon they will not have a need to do so. 

Title: Re: Quiet here, isn't it
Post by CJT-80 on Dec 2nd, 2015 at 10:26am

Ian01 wrote on Nov 21st, 2015 at 9:25am:
Both Ofcom and ASA issued a note about this in 2005, warning that these calls must not be described as 'local rate'. Their new business must be greatly diminished, indeed several telecoms suppliers have recently gone out of business, but the issue of number misuse is likely to rumble on for a number of years yet.


But Ofcom is quite happy to suggest that a call to an 03 number is charged the same as a national rate call to an 01/02 number see here

Quite worrying that Ofcom use the term National Rate don't you think? :-?

Title: Re: Quiet here, isn't it
Post by Ian01 on Dec 2nd, 2015 at 1:07pm

... not the same as, but no more than a call to a national 01 or 02 number.

Ofcom's terminology is moving on, slowly, but that page and the regulations are from 2007.



Title: Re: Quiet here, isn't it
Post by CJT-80 on Dec 3rd, 2015 at 10:29am
As pointed out in your other post the better term is "geographic rate", which I agree with you on.

:)

Lets hope things improve

Title: Re: Quiet here, isn't it
Post by bigjohn on Dec 3rd, 2015 at 8:19pm
Progress is being made by them. :)

In later dated web page info they do use the term "geographic" .

EG enter a 01/02 code here

http://consumers.ofcom.org.uk/phone/how-much-does-a-phone-call-really-cost/

And your get . "01 and 02 numbers geographic numbers
These numbers relate to specific locations in the UK and are used for homes and businesses. For example, Huddersfield is 01484, Bath is 01225, Edinburgh is 0131 and London is 020.

Plus they also call 03 numbers UK Wide Geographic numbers.

Title: Re: Quiet here, isn't it
Post by Ian01 on Dec 3rd, 2015 at 9:50pm

Beware that the prices on that page are somewhat out of date, especially the information for 118 numbers.


Much of the current terminology can be found in the National Numbering Plan.

http://stakeholders.ofcom.org.uk/telecoms/numbering/

There's still some way to go.


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