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Message started by bigjohn on Jan 22nd, 2016 at 10:46am

Title: ASA/Ofcom slams-telcos-over-broadband-prices.
Post by bigjohn on Jan 22nd, 2016 at 10:46am
The Advertising Standards Authority (ASA) has teamed up with the communications watchdog Ofcom to censure broadband providers over the way they advertise their services. See full story here:

http://www.cityam.com/232831/advertising-standards-slams-telcos-over-broadband-prices

Title: Re: ASA/Ofcom slams-telcos-over-broadband-prices.
Post by kasg on Jan 25th, 2016 at 3:46pm
It's not spelled out, but I presume this is primarily the "line rental" factor.

Title: Re: ASA/Ofcom slams-telcos-over-broadband-prices.
Post by bigjohn on Jan 26th, 2016 at 5:24am

kasg wrote on Jan 25th, 2016 at 3:46pm:
It's not spelled out, but I presume this is primarily the "line rental" factor.


Yes  basically the ASA is considering a series of recommendations that would mean providers are bound to prominently display a single monthly cost for the broadband products on adverts and for line rental to be included in that price rather than as a separate cost.

It's also expected to call for contract length to be made more explicit.


Title: Re: ASA/Ofcom slams-telcos-over-broadband-prices.
Post by Ian01 on Jan 26th, 2016 at 10:19am

I am not in favour of an all-in price. I'd want to know how much the individual elements cost


Title: Re: ASA/Ofcom slams-telcos-over-broadband-prices.
Post by CJT-80 on Jan 26th, 2016 at 12:56pm
Ian01

Surely it would be possible for the companies to advise of the individual elements within the additional information on the advert/deal?

What I think Ofcom should REALLY look at is the ever increasing cost of line rental for home phones!  :o

Title: Re: ASA/Ofcom slams-telcos-over-broadband-prices.
Post by Ian01 on Jan 26th, 2016 at 1:40pm

I guess that line rental has increased due to a large chunk of it effectively subsidising other services.


Title: Re: ASA/Ofcom slams-telcos-over-broadband-prices.
Post by kasg on Jan 26th, 2016 at 2:12pm

Ian01 wrote on Jan 26th, 2016 at 10:19am:
I am not in favour of an all-in price. I'd want to know how much the individual elements cost

Ideally, yes, but if a company only offers broadband on the condition that you take up their line rental, I can't see that there is any obligation on them to even have a separate price, let alone quote it.

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