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Message started by Jaguar on Feb 2nd, 2016 at 8:33pm

Title: Damart
Post by Jaguar on Feb 2nd, 2016 at 8:33pm
Damart
the number 012 7456 8211
worked today.

Title: Re: Comfirming number
Post by CJT-80 on Feb 4th, 2016 at 5:55pm
Thanks for letting us know Jaguar.

This appears to be the switchboard number for Damart

Title: Re: Comfirming number
Post by bigjohn on Feb 4th, 2016 at 8:11pm
As you point out 01274568211  is the main switchboard its been mentioned many times before.

The 0871 200 9000 number is for sales.

The customer service number can be found under FAQ. Contact Us
http://www.damart.co.uk/questions-frequentes

"If you have a query which relates to your Damart Select Personal Account such as a return or payment not showing on your personal account statement, to set up or amend a Direct Debit, or to change personal account details you can email us at customerservices@damart.com or call call 0330 123 5429 between 09:00 - 17:00."

Could an admin please update this.Thank you.

Title: Re: Damart
Post by CJT-80 on Feb 5th, 2016 at 8:36am
It has been added to the database (presumably since your post  :))

While looking on Damart's FAQ's I found another 0330 number under: Orders> Where is my Order?

We're sorry if one of your items has not been sent as expected. If all the items on your order are in stock, we aim to deliver within 7 days for standard delivery, but it's often much sooner. Express delivery orders placed on Monday will be delivered Wednesday, Tuesday orders will be delivered on Thursday, Wednesday orders on Friday, Thursday orders delivered on Saturday,Friday orders on Tuesday and Saturday / Sunday orders are delivered on Wednesday.

If we have your email address when you order we can send you delivery updates straight into your inbox.

Please contact us at customerservices@damart.com or call 0330 123 0842 between 09:00 - 17:00 if we can help further.


Does Damart have 2 customer service numbers or could this be used as an alternative for Sales?

EDIT: Also under Payments>Has Damart received my payment? ....... 24 hour automated payment and balance enquiry line on 0330 123 5428

Title: Re: Comfirming number
Post by bigjohn on Feb 5th, 2016 at 8:17pm
Hi CJT-80 thanks Site Admin updated it.

I dont think the addl numbers will connect to sales because they have longer hours to customer service etc.

The three different 03 numbers, seem to have 3 different customer service admin purposes.

Title: Re: Damart
Post by bazzerfewi on Feb 6th, 2016 at 10:44am
Hi I have since found

Phone:0871 200 9000
Hours: Open today · 8am–8pm

This is a live number and doesn't this need to be a 01/02/03 number as it is an initial customer service contact number

Title: Damart
Post by bigjohn on Feb 6th, 2016 at 1:06pm

bazzerfewi wrote on Feb 6th, 2016 at 10:44am:
Hi I have since found

Phone:0871 200 9000
Hours: Open today · 8am–8pm

This is a live number and doesn't this need to be a 01/02/03 number as it is an initial customer service contact number

This thread is about HMRC the 0871 number  you mention belongs to Damart . If you read the Damart your see its their sales number. They are allowed to use Non Geo Numbers for sales purposes. As long as they supply an alternative 01/02/03 customer service line. Which they do. If you read the regs its laid out.  ;)


CJT-80 I have moved both posts to here as they relate to Damart and not to HMRC

Title: Re: Comfirming number
Post by bigjohn on Feb 7th, 2016 at 4:03pm
Thanks for tidying that up CJT-80. :)

Title: Alternative phone number
Post by hinkly on Jul 11th, 2016 at 12:41pm
Does anyone have an alternative number for Damart  0871 200 0651 please?

Title: Re: Alternative phone number
Post by kasg on Jul 12th, 2016 at 2:14pm

hinkly wrote on Jul 11th, 2016 at 12:41pm:
Does anyone have an alternative number for Damart  0871 200 0651 please?

Have you tried the entries listed for Damart in the database (and referenced above)?

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