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Main Forum >> Government and Public Sector >> GP practices still using premium rate numbers.
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Message started by Ian01 on Apr 8th, 2016 at 11:13pm

Title: GP practices still using premium rate numbers.
Post by Ian01 on Apr 8th, 2016 at 11:13pm

In tomorrow's papers:

http://www.dailymail.co.uk/news/article-3530844/GPs-cashing-patients-phone-calls-Doctors-making-use-premium-rate-lines-costing-41p-minute-despite-NHS-ban.html

Was also featured on 'What the papers say' both on Sky News and BBC News Channel on Friday evening.

http://www.mirror.co.uk/news/uk-news/gp-surgeries-ignore-nhs-ban-7719878

https://www.express.co.uk/news/uk/659512/GPs-charge-sick-patients-premium-price-on-phone-calls

http://www.dailystar.co.uk/news/latest-news/506901/GPs-charge-sick-patients-top-rates-on-phone-calls-despite-NHS-ban


Title: Re: GP practices still using premium rate numbers.
Post by Ian01 on Apr 9th, 2016 at 2:11am

http://news.sky.com/story/1675402/saturdays-national-newspaper-front-pages

See 11 minutes in...
http://www.bbc.co.uk/programmes/b07653pr


Title: Re: GP practices still using premium rate numbers.
Post by kasg on Apr 9th, 2016 at 12:28pm

Ian01 wrote on Apr 8th, 2016 at 11:13pm:
In tomorrow's papers:

http://www.dailymail.co.uk/news/article-3530844/GPs-cashing-patients-phone-calls-Doctors-making-use-premium-rate-lines-costing-41p-minute-despite-NHS-ban.html


Quote:
Last night a spokesman for the Department of Health said: ‘All premium phone contracts will soon come to an end and NHS England is monitoring progress in phasing them out.’

That old chestnut again.

Also, this extremely misleading piece in the article:

Quote:
If you call an 0844 number from a landline, you will be charged an amount similar to dialling a local number which all of the 34 listed surgeries also provide.

Title: Re: GP practices still using premium rate numbers.
Post by derrick on Apr 10th, 2016 at 10:10am

kasg wrote on Apr 9th, 2016 at 12:28pm:
Also, this extremely misleading piece in the article:

Quote:
If you call an 0844 number from a landline, you will be charged an amount similar to dialling a local number which all of the 34 listed surgeries also provide.



That is not misleading, it is a downright and utter lie.

.

Title: Re: GP practices still using premium rate numbers.
Post by SilentCallsVictim on Apr 10th, 2016 at 10:36am

derrick wrote on Apr 10th, 2016 at 10:10am:

kasg wrote on Apr 9th, 2016 at 12:28pm:
Also, this extremely misleading piece in the article:

Quote:
If you call an 0844 number from a landline, you will be charged an amount similar to dialling a local number which all of the 34 listed surgeries also provide.



That is not misleading, it is a downright and utter lie.


The journalist wanted to balance the article by including the views of all parties, including the Department of Health and NHS England, the Patients Association and practices including on our list. Regrettably, we have to accept that, as with all newspaper articles, this is one reason why it includes many false statements.

We must however draw comfort from the fact that the general sense of the article, and much of the content, was making a point with which we agree. Campaigning efforts against the misuse of 084 numbers have not been totally successful, but together we have achieved an enormous amount. All should take credit for their part in this (continuing) battle.


Title: Re: GP practices still using premium rate numbers.
Post by kasg on Apr 11th, 2016 at 1:36pm

derrick wrote on Apr 10th, 2016 at 10:10am:

kasg wrote on Apr 9th, 2016 at 12:28pm:
Also, this extremely misleading piece in the article:

Quote:
If you call an 0844 number from a landline, you will be charged an amount similar to dialling a local number which all of the 34 listed surgeries also provide.

That is not misleading, it is a downright and utter lie.

It is untrue, but calling it a lie implies it was deliberate and it wouldn't have been, on the part of the journalist. Of course, before the introduction of the access charge, it could have been true for some BT subscribers but that's as close as it gets.

Title: Re: GP practices still using premium rate numbers.
Post by derrick on Apr 13th, 2016 at 11:12am

kasg wrote on Apr 11th, 2016 at 1:36pm:

derrick wrote on Apr 10th, 2016 at 10:10am:

kasg wrote on Apr 9th, 2016 at 12:28pm:
Also, this extremely misleading piece in the article:

Quote:
If you call an 0844 number from a landline, you will be charged an amount similar to dialling a local number which all of the 34 listed surgeries also provide.

That is not misleading, it is a downright and utter lie.

It is untrue, but calling it a lie implies it was deliberate and it wouldn't have been, on the part of the journalist. Of course, before the introduction of the access charge, it could have been true for some BT subscribers but that's as close as it gets.



Semantics, an untruth is a lie, if we use your take re the journalist then it is sloppy research/journalism at best.

Talking about history,(which there is no need to), re BT, 0844 numbers never have been, (and still aren't),  charged at the same rate as 01/02/03 and have never been included in packages/bundles, ergo could never have been "charged an amount similar to dialling a local number ", also no mention in the article about BT, so mostly supposition on your part.

.


Title: Re: GP practices still using premium rate numbers.
Post by Ian01 on Apr 13th, 2016 at 12:37pm

Since 1 July 2015 we have the clarity that calls to 084 and 087 numbers are (almost) never cheaper than calls to 01, 02 and 03 numbers.

The message is taking some time to propagate.


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