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Main Forum >> Geographical Requests >> Radio Times DVDs/Simply Home Entertainment
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Message started by Dave Rado on Mar 21st, 2017 at 9:09pm

Title: Radio Times DVDs/Simply Home Entertainment
Post by Dave Rado on Mar 21st, 2017 at 9:09pm
The Radio Times published a DVD offer, giving the phone number to ring of 0844 848 7300. When I search for that number on your website it finds nothing.

However, on the Radio Times DVDs website, it states that Radio Times DVDs' orders are fulfilled by Simply Home Entertainment, and it gives a different phone number, 0844 848 2000. When I search for that phone number on your website, it states that: "No numbers have been found in the main database," but it gives an unverified number, under the company name Simply Home Entertainment, of 020 3206 2121. But that number is unobtainable, so should be deleted from your unverified numbers database.

However when I go to Simply Home Entertainment's website, it gives an 0344 number for Customer Services of 0344 848 2007 (which is charged the same as geographical landline numbers, free in my case). I rang this number and was able to place the order for the Radio Times offer.

So all of the following searches on your website:

Company:
Radio Times DVDs
Simply Home Entertainment

Phone number:
0844 848 7300
0844 848 2000

Should give the following verified result:

Company: Simply Home Entertainment and Radio Times DVDs
Phone number: 0344 848 2007

Please could you update your databases accordingly?

Thanks

Dave

Title: Re: Radio Times DVDs/Simply Home Entertainment
Post by CJT-80 on Mar 23rd, 2017 at 6:53am
Good Morning Dave Rado

Thank you for letting us know,

I have updated the database accordingly  :)

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