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Message started by Neetie on Mar 28th, 2017 at 7:33am

Title: 18185
Post by Neetie on Mar 28th, 2017 at 7:33am
Has something happened to 18185?
I haven't used it for a while..tried to make a call to the USA yesterday but nothing happened..tried to log in to my account online but my log in details weren't recognised.

Title: Re: 18185
Post by CJT-80 on Mar 28th, 2017 at 9:52am

Neetie wrote on Mar 28th, 2017 at 7:33am:
Has something happened to 18185?
I haven't used it for a while..tried to make a call to the USA yesterday but nothing happened..tried to log in to my account online but my log in details weren't recognised.


Good Morning Neetie

How very strange, I don't use them personally but I think others on here may do.  Having a look through their T's&C's here I found a contact number under Contact: 020-34 14 75 67 (020 3414 7567).  Calls are of course charged at standard geographic rates, and are included in mobile and landline packages.

Maybe worth giving them a call, and letting us know how you get on  :)

Title: Re: 18185
Post by bigjohn on Mar 28th, 2017 at 7:32pm
If it was a major problem you would find that the 18185 thread on MSE would have lots of complaints.

I suspect they are having a cull of accounts not used very much as mine was recently cancelled, They even waived the couple of quid outstanding balance.

If you have inclusive minutes to 01/02/03 numbers you might find this service useful.

https://www.freecallstousa.co.uk/

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