SAYNOTO0870.COM
https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi
Main Forum >> Call Providers >> It Turns Out BT Line Rental Saver Is Refundable
https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1493836467

Message started by bigjohn on May 3rd, 2017 at 7:34pm

Title: It Turns Out BT Line Rental Saver Is Refundable
Post by bigjohn on May 3rd, 2017 at 7:34pm
I stumbled across this article in The Guardian https://www.theguardian.com/money/2017/feb/22/bt-refuses-refund-prepaid-line-rental-cancel-service

After The Guardian took it up with Ofcom.BT accepted its refundable.

"No, what you have been told is wrong. We asked the regulator, Ofcom, about your experience, and it says: “We contacted BT to express concerns about the exit terms it was imposing on customers who had paid line rental upfront, and BT has now assured us that customers wishing to end their contract following its price increases will now be given a pro-rata refund of any line rental paid upfront.”
"BT has confirmed it accepts this and will be contacting customers and briefing its advisers. To be clear, if you leave a phone company mid-contract due to a significant price rise within 30 days, you should not incur penalty charges – including pre-bought line rental."

Which should  mean that all Pre-Bought Line Rental whoever the supplier is, is refundable

SAYNOTO0870.COM » Powered by YaBB 2.5.2!
YaBB Forum Software © 2000-2019. All Rights Reserved.