Just seen a letter from Royal Mail about renewing mail redirection.


*0345 7777 888


*Calls cost 5p/minute plus your phone company's access charge.

Don't know when they dropped their 0845 number but it must be a few years ago.

It is all too common to see that when a telephone number is changed, whoever updates the information fails to update the call charge statement.

Contacting organisations and pointing out the error often leads to relatively swift resolution.