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jamesbond
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EDF
Sep 6th, 2004 at 7:11pm
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Hi there!

Does anyone know of the geographic number for the EDF Branch at:

EDF Energy, Customer Services, Fore Hamlet, Ipswich, IP3 8AA

The only number is: 0845 7 673 673

Also, does anyone have a geographic number for the following number:

0800 7 838838

The above number is used for power cut helplines and to get through at times, is like trying to get an appointment with the Pope, in fact once you have pressed on the menu buttons you get a short announcement and then you cut off!  Well, what a way to run a business, you just cannot get through to a human being.

Would there be any EDF employees watching this website, if so, please assist! 

Many thanks.

James Bond

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Re: EDF
Reply #1 - Sep 6th, 2004 at 9:10pm
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Hi,

On the freephone number, you can just press 0 and then 0 again.

You are then transferred to a live operator.

Thanks
Daniel
  
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jamesbond
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Re: EDF
Reply #2 - Sep 8th, 2004 at 8:18am
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Just to let you know, I also received a reply via my Austrailan web email:

You can contact me on my direct line 01473 294651 between 8:30 and 17:00 Monday to Friday

 

John Connelly

EDF Energy Customer Relations

Fore Hamlet

Tel: 01473 294651

Email: john.connelly@edfenergy.com


James Bond
  
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