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gp using 0870 number (Read 13,553 times)
marycharmaine
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gp using 0870 number
Feb 14th, 2005 at 4:06pm
 
my doctors surgery is changing over to 0870 numbers from end of february - is there anyway of avoiding using it?
mary
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Dave
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Re: gp using 0870 number
Reply #1 - Feb 14th, 2005 at 4:09pm
 
The best way I can think of is to make sure you go down to the surgery and make an appointment. Write to them, explain the issues, including the fact that you choose to drive to the surgery to make an appointment.
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kk
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Re: gp using 0870 number
Reply #2 - Feb 14th, 2005 at 4:58pm
 
Ask the doctor to disclose the normal geographical number under the Freedom of Information Act 2000.  A request should contain your name and address. 

Also complain by letter.
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caroboy
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Re: gp using 0870 number
Reply #3 - Feb 15th, 2005 at 3:39pm
 
Tell them about this site. They might have been misled in the first place.
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juby
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Re: gp using 0870 number
Reply #4 - Feb 15th, 2005 at 9:23pm
 
Go and ask your doctor if he knows that if an OAP calls to make an appointment from a phone box it will cost him or her about £1.20.

Watch his face; if the attitude is "So what?" he does know about it.

If the face shows shock and disbelief he has been another victim of NEGs sale tactics.

J
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idb
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Re: gp using 0870 number
Reply #5 - Feb 15th, 2005 at 9:39pm
 
[quote author=marycharmaine  link=1108397288/0#0 date=1108397196]my doctors surgery is changing over to 0870 numbers from end of february - is there anyway of avoiding using it?
mary [/quote]You could contact NEG plc, which conveniently provides a toll-free customer service number, and ask the "business consultants" why NEG is exploiting the vulnerable and extorting money from the public. Its free(*) number, according to http://www.negplc.com/contactus.htm is 0800 096 8626.

* free from BT land lines. Other providers may rip you off.
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« Last Edit: Feb 15th, 2005 at 9:41pm by idb »  

As from November 21, 2013, I no longer participate in the forum and am unable to receive private messages.
 
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Dave
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Re: gp using 0870 number
Reply #6 - Feb 15th, 2005 at 10:00pm
 
Quote:
You could contact NEG plc, which conveniently provides a toll-free customer service number...

Ring it all day long, it costs them!!  Grin
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Tanllan
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Re: gp using 0870 number
Reply #7 - Feb 15th, 2005 at 11:10pm
 
And will it cost them more from Orange or T-mobile, than from landlines? These two companies' monthly bills do not charge for 080X calls  Smiley
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caroboy
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Re: gp using 0870 number
Reply #8 - Feb 15th, 2005 at 11:46pm
 
the ngn provider will have a good laugh then
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