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Halifax (HBOS) - Customer Services - 0845 7203040 (Read 71,278 times)
craigr98
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Say NO to non geographical
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Halifax (HBOS) - Customer Services - 0845 7203040
Apr 3rd, 2005 at 12:16pm
 
Has any got a number alternative for 08457 20 30 40. This website only gives the one for Credit Card Services. I spoke to them this morning and asked them for a number for phoning from abroad and they gave me 448457 20 30 40 which I know will not work. They refused to phone me back as well saying it was an inbound call center only. I am trying to service my current account card.

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« Last Edit: Aug 8th, 2006 at 4:30pm by Dave »  
 
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bill
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Re: Halifax 24 Hour Banking
Reply #1 - Apr 3rd, 2005 at 2:23pm
 
Why not get them to call you?

On their website, I found THIS PAGE into which it appears you can enter your details and get a call back.  That may be for new customers rather than card servicing though (but it's worth a try).

Better still, change cards - mine gives me 0.8% cashback on all purchases, online acount management if I want it and an 0800 number to call Customer Services.
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« Last Edit: Apr 3rd, 2005 at 2:35pm by bill »  
 
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craigr98
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Say NO to non geographical
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Re: Halifax 24 Hour Banking
Reply #2 - Apr 3rd, 2005 at 6:15pm
 
Thanks for the suggestion but its not Customer Service that I want its telephone banking so that I can pay bills. I may have another look on their website and see if I can pay them online.
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ANNNOB
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Re: Halifax 24 Hour Banking
Reply #3 - Apr 3rd, 2005 at 8:50pm
 
You can pay bills online once you have got online banking set up with Halifax.
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AK-47
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Re: Halifax 24 Hour Banking
Reply #4 - Apr 6th, 2005 at 7:17pm
 
You can indeed, and to Bill who said he gets 0.8% cashback on purchases, with Halifax you get 1% moneyback on all debit card purchases on Halifax moneyback accounts. Call me sad, but I work in branch!!
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craigr98
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Say NO to non geographical
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Re: Halifax 24 Hour Banking
Reply #5 - Apr 6th, 2005 at 8:50pm
 
Whats your internal IT Support like?
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jay_dog
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Halifax Telephone Banking Number - 08457 20 30 40
Reply #6 - Dec 1st, 2005 at 10:12am
 
I have looked through the database but I can not find this number.

08457 20 30 40 I am looking for an 01 or 02 Geo number any help would be great.

Thanks

Jay
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bigjohn
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Re: Halifax Telephone Banking Number - 08457 20 30
Reply #7 - Dec 1st, 2005 at 10:28am
 
Its clearly listed amongst the list of Halifax(HBOS) numbers in the alternative numbers list. Have a butchers '@@'.

Its 0113 2851884. Customer Services. Wink
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BJ.
 
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jrawle
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Re: Halifax Telephone Banking Number - 08457 20 30
Reply #8 - Dec 1st, 2005 at 11:00am
 
I did try the number listed for Halifax once, and it didn't seem to be the correct number. It certainly didn't give the same options as the 0845 number.
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crabtree
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Halifax Customer Services
Reply #9 - Aug 7th, 2006 at 3:15pm
 
I've just telephoned Halifax customer services on the alternative number of 0113 2851884 given out in the database, however, they say the number is incorrect, does anyone know of an alternative number.

Edited:
by Dave
Thread joined to the existing one.
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« Last Edit: Aug 13th, 2006 at 8:36pm by Dave »  
 
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jrawle
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Re: Halifax Customer Services
Reply #10 - Aug 7th, 2006 at 4:40pm
 
That's the alternative for the number given to Bank Account customers (08457 203040). Admittedly I haven't tried it for a long time, but I know the alternative number always used to be incorrect. It seemed to be a number for credit cards and not the bank account customer services at all.
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derrick
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Re: Halifax Customer Services
Reply #11 - Aug 8th, 2006 at 1:55pm
 
If you go to this page click on CONTACT US, then phone numbers,  then "we'll call you" on theleft hand side  they will call you
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jrawle
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Re: Halifax Customer Services
Reply #12 - Aug 8th, 2006 at 3:54pm
 
Thanks for pointing that out. But it might not always be convenient to have someone call you if you are busy at work or whatever.

Anyway, the Halifax site has a whole list of numbers for different types of products, but then it has a section for "international dialling":

For all product areas  - 0044 1133 809 574:   24 Hours
For advice on how to use the Online Service - 0044 1133 851 888:  24 Hours

That might be worth a try!

Note how they disguise a Leeds number by reformatting to make it into an unfamiliar overseas-looking number!

There is also a geographical number for "stocks and shares ISAs":
01904 61 11 10
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« Last Edit: Aug 8th, 2006 at 3:57pm by jrawle »  
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Kiwi_g
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Re: Halifax Customer Services
Reply #13 - Aug 8th, 2006 at 4:18pm
 
After the "international numbers", on the Halifax Site, there is the statement :-

"Calls to 0870 and 0845 numbers from BT landlines will cost a maximum of 5p per minute. The price of calls from other telephone companies will vary and you may want to check this with your own telephone company."

I can't see an 0870 number in their list but it is still incorrect.

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Dave
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Re: Halifax (HBOS) - Customer Services - 0845 7203
Reply #14 - Aug 13th, 2006 at 8:38pm
 
Following on from the international number 0113 3809574:
  • 9573 goes to hold music
  • 9575 says it's "Bank of Scotland"
  • 9576 goes straight through to the call centre

Perhaps you can try some more.
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