Quote:


Pardon me, I stopped reading at this point.. I also have an 0845 number, I pay piddle all for it and even less for calls..

I may continue to read this at a future time.

kinda like IRC these days.

bigjohn wrote on Aug 1^st, 2005 at 11:51pm:


ABSOLUTELY!  So many of us have to do business (personal or otherwise) on the hoof that we sign up for whatever package of minutes suits us - ONLY TO FIND THE MAJORITY OF OFFICES AREN'T CONTACTABLE USING OUR PACKAGES!!

One example that I find particularly horrendous is the DWP's insistence on using 0845 nos for their offices.  In a discussion with the manager of my local Job CEntre Plus I pointed out that a huge number of benefit claimants ONLY HAVE MOBILES and therefore the very people who have the least income have to pay the most!!  He agreed wholeheartedly and said he had pointed this out himself but was ignored!!

THe only alternative to this is to ring from the Job Ctre itself, but of course then you have to pay to get there!!  A recent experience I had trying to sort out a claim I had made (for the umpteenth time) was waiting 30 MINS to get a reply from their office.  FOrtunately I was in the Job Ctre, or I would have been even less happy at the whole mess.

i think oprations director needs to come out & down from his class ridden ivory tower & learn that by been nice he will gain more customers despite the cost despite his co:s pices [ maybe ] rising.these are the same bunch of social parasites who said te minimum wage would send co:s to the wall ,load of rubbish. in his world greed & selfishnss are moral virtues