SAYNOTO0870.COM - Panasonic, Customer Service

David42 Newbie Offline Posts: 4	Panasonic, Customer Service Aug 2^nd, 2005 at 8:33pm Hi, Has anyone found a number for Panasonic's Customer Service other than 08705 6066750? I must spend £s on hold there. Cheers, David
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David42 Newbie Offline Posts: 4	Re: Panasonic, Customer Service Reply #1 - Aug 2^nd, 2005 at 8:44pm Sorry folks, I should have said 08705 357357. Sorry about that. The other number, 0870 6066750, is the Kennel Club which I am also trying to find. David
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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: Panasonic, Customer Service Reply #2 - Aug 2^nd, 2005 at 9:28pm Addresses,websites,geo fax no,s do help when members are searching for you!!!! A search for Panasonic at www.192.com shows a geo no of 01344 862 444. A search of the Charity Commission site (Kennel Club is a charity) gives a contact of 0207 518 1037.This could be a direct line let us know how you get on with both no,s.
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Panasonic, Customer Service Reply #3 - Aug 2^nd, 2005 at 9:32pm Can you start another thread for Kennel Club? That way it will be easier to find, should someone else want it.
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David42 Newbie Offline Posts: 4	Re: Panasonic, Customer Service Reply #4 - Aug 3^rd, 2005 at 8:40pm Thanks for your help gentlemen; I will let you know how it goes. I did intend to start another thread for the Kennel Club but got the numbers mixed up as you saw. David
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David42 Newbie Offline Posts: 4	Re: Panasonic, Customer Service Reply #5 - Aug 9^th, 2005 at 11:48am Sorry for the delay, I have tried both the numbers you listed and both seem to work fine. They are:- Panasonic 01 344 862444 & KennelClub 0207 5181037. Thanks for your help. David42
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derb Newbie Offline Posts: 3	Re: Panasonic, Customer Service Reply #6 - Dec 1^st, 2005 at 1:39pm The database has 01344 706700 as the number for customer care (if you search for company "Panasonic") which does not answer. The 01344 862 444 number is the main switchboard but they will put you through. Could someone correct the database? (Shouldn't there be a "this number is wrong" button on it?
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Heinz Supreme Member Offline Posts: 1,362 Essex	Re: Panasonic, Customer Service Reply #7 - Apr 24^th, 2012 at 9:31am The number 01344 706723 in the unconfirmed database for Panasonic Warranty issues is confirmed (I used it this morning to buy a 5-Year warranty for my new TV). A press this, press that auto-menu answers and three such presses got me through to a real person who dealt with my enquiry.
Back to top	« Last Edit: Apr 24^th, 2012 at 9:33am by Heinz » After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015 IP Logged

Dave

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Re: Panasonic, Customer Service
Reply #8 - Apr 24^th, 2012 at 11:46am

Heinz wrote on Apr 24^th, 2012 at 9:31am:

The number 01344 706723 in the unconfirmed database for Panasonic Warranty issues is confirmed (I used it this morning to buy a 5-Year warranty for my new TV).

A press this, press that auto-menu answers and three such presses got me through to a real person who dealt with my enquiry.

I can promote this to the verified listings. However, there is no 08 number so could you tell me what is the published number on your TV's warranty paperwork?

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Heinz

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Re: Panasonic, Customer Service
Reply #9 - Apr 24^th, 2012 at 4:22pm

Dave wrote on Apr 24^th, 2012 at 11:46am:

I can promote this to the verified listings. However, there is no 08 number so could you tell me what is the published number on your TV's warranty paperwork?

No idea Dave. I checked the database for a number to ring and, according to the useful text the person adding the number had appended in the right hand column, that one most closely matched my need - so I dialled it.

No 08 number is shown in that entry.

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« Last Edit: Apr 24^th, 2012 at 4:26pm by Heinz »

After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015

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CJT-80

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Re: Panasonic, Customer Service
Reply #10 - Apr 24^th, 2012 at 5:53pm

Dave wrote on Apr 24^th, 2012 at 11:46am:

Heinz wrote on Apr 24^th, 2012 at 9:31am:

The number 01344 706723 in the unconfirmed database for Panasonic Warranty issues is confirmed (I used it this morning to buy a 5-Year warranty for my new TV).

A press this, press that auto-menu answers and three such presses got me through to a real person who dealt with my enquiry.

I can promote this to the verified listings. However, there is no 08 number so could you tell me what is the published number on your TV's warranty paperwork?

Dave the only 08 number I can find is on Panasonic's Website, here: http://www.panasonic.co.uk/html/en_GB/Support/Contact+us/220263/index.html#anker...

Which is: 0844 844 3899, and appears to be a general number. I will have a look into it a bit more shortly.

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Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com

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Dave

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Re: Panasonic, Customer Service
Reply #11 - Apr 26^th, 2012 at 5:29pm

I have done some work on this one.

This page on Panasonic's website gives different 0844 telephone numbers for different purposes. However, they are all answered with recordings which redirect to 0844 844 3899. I found the page through Googling and have been unable to get to it from other pages on the site, so it could be a dormant one on the server.

The numbers that I found to redirect are 0844 844 3898, 3868, 3852, 3896 and 3856.

The main number, 0844 844 3899, is answered by an IVR (menu) with the following options:

1. Help with product
2. Purchase accessory, check status of order, extend warranty, check on promotional offer
3. Registrations

There are quite a few alternatives, of which I've listed one of them but post the rest here for the record:

01344 706700
01344 706701
01344 706709
01344 706723
01344 476621

I have therefore listed the first of these numbers as the alternative to all the 0844 numbers.

The main number, 01344 862444, has an IVR on it, and selecting option 2 goes through to the IVR set-out above.

Business support is on 0844 844 3890 and its direct alternative is 01344 860133. There were two unverified numbers for this department. Firstly, 01344 853501, which now redirects to the 0844 number and 01344 853506 which apparently puts the caller into a queue for an agent.

The "Online Shopping Helpline" was verified as 01344 476540 with no 08 number so I've removed it.

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elcid123 Newbie Offline Posts: 7 Runcorn Gender:	Panasonic jumps on the band wagon 0844 numbers Reply #12 - Aug 24^th, 2012 at 6:26pm Panasonic has now changed all it's numbers to 0844 so all the numbers listed in the database are invalid I know I checked them all. Steve
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Dave

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Re: Panasonic, Customer Service
Reply #13 - Aug 24^th, 2012 at 7:47pm

elcid123 wrote on Aug 24^th, 2012 at 6:26pm:

Panasonic has now changed all it's numbers to 0844 so all the numbers listed in the database are invalid I know I checked them all.

Thanks for reporting this.

I've joined your posting to the existing thread on Panasonic. As you can see, we touched on this less than six months ago.

For the record, I removed the following entries:

Panasonic UK 0870 515 9159 0844 844 3899 01344 706700 Consumer Support
Product support, warranties and accessories
All numbers answer with the same menu options
Panasonic UK 0844 844 3890 01344 860133 Business Support
All numbers answer with the same menu options
Panasonic UK 0870 010 0076 0844 844 3898 01344 706700 Consumer Support
Panasonic UK 0844 844 3868 01344 706700 Consumer Support
Panasonic UK 0844 844 3852 01344 706700 Consumer Support
Panasonic UK 0844 844 3896 01344 706700 Consumer Support
Panasonic UK 0844 844 3856 01344 706700 Consumer Support
Panasonic UK 0844 844 3869 01344 706700 Consumer Support

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elcid123 Newbie Offline Posts: 7 Runcorn Gender:	Re: Panasonic, Customer Service Reply #14 - Aug 28^th, 2012 at 5:30pm Thanks Dave I just tried the 01344 862444 number and a lady answered I said I have one of your televisions and she said I will put you through but a got the answer this department is now closed will try again tomorrow. How do I find my posts? Steve
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