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SAYNOTO0870.COM › Main Forum › Geographical Requests › Motorola Customer Services (mobile)

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Motorola Customer Services (mobile) (Read 21,293 times)

dave1216

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Posts: 17

Motorola Customer Services (mobile)
Aug 17^th, 2005 at 7:46pm

Hi,

Looking for Motorola Customer Services for there mobile phones.

Number is: 0870 9010555
from: https://hellomoto-uk-eng.custhelp.com/cgi-bin/hellomoto_uk_eng.cfg/php/enduser/s
td_adp.php?p_faqid=4874&p_created=1048689776&p_sid=L4Zj6fNh&p_lva=&p_sp=cF9zcmNo
PSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD02MTEmcF9wcm9kcz0mcF9jYXRzPSZwX3B2
PSZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2VhcmNoX25sJnBfcGFnZT0x&p_li=&p_topview
=1

Main site is:
http://direct.motorola.com/ENG/supportselect.asp?productid=29129&web_page_name=S...

Thanks guys.

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bbb_uk

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Posts: 2,041

Re: Motorola Customer Services (mobile)
Reply #1 - Aug 17^th, 2005 at 8:04pm

A 192.com search revealed a lot of companies named Motorola but I believe 0131 479 1297 may be their number as 192.com states that they manufacture mobile phones.

If this is motorola then it's likely to be a switchboard, etc and they may transfer you.

If it isn't, do you have an address for their head office to help us further?

The address listed in 192.com for this number is:-

EASTER INCH FARM
BATHGATE WEST LOTHIAN
EH48 2EH

« Last Edit: Aug 17^th, 2005 at 8:05pm by bbb_uk »

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dave1216 Newbie Offline Posts: 17	Re: Motorola Customer Services (mobile) Reply #2 - Aug 18^th, 2005 at 12:05pm Hi, Thanks for your reply. The number is "temp' out of order". I don't have any more details. But will keep looking! Thanks, Dave
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bbb_uk Global Moderator Offline Posts: 2,041	Re: Motorola Customer Services (mobile) Reply #3 - Aug 18^th, 2005 at 6:45pm A search of BT.com DQ at the same address brings up (0131) 4696969. Update: A google search of motorola's website for geographical numbers brings up this page. It has a lot of geographical numbers on it. I would try the above number or 01256 790790 and see where this gets you. Let us know how you get on.
Back to top	« Last Edit: Aug 18^th, 2005 at 6:58pm by bbb_uk » IP Logged

dad2711 Junior Member Offline Posts: 74 kent Gender:	Re: Motorola Customer Services (mobile) Reply #4 - Aug 18^th, 2005 at 6:55pm have not tried the for a while but here goes 0500555555 0800774477 head office 01256790790 could still be switch board 01314696969 to get to call centra manager the numbers are about 5 years old try if no good i have some more let us know how you get on thanks
Back to top	dad2711 &&I try to find numbers :-- but now im getting better at finding them IP Logged

bbb_uk Global Moderator Offline Posts: 2,041	Re: Motorola Customer Services (mobile) Reply #5 - Aug 18^th, 2005 at 7:01pm Thanks for that dad2711. I have updated my previous post with a link to a page on their website with all geograhical numbers so I hope this helps dave1216.
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dad2711 Junior Member Offline Posts: 74 kent Gender:	Re: Motorola Customer Services (mobile) Reply #6 - Aug 18^th, 2005 at 10:07pm nps bbb_uk i have some more numbers ill try them out another day to see if they work if so ill post them hope thats ok dad2711
Back to top	« Last Edit: Aug 18^th, 2005 at 10:08pm by dad2711 » dad2711 &&I try to find numbers :-- but now im getting better at finding them IP Logged

dave1216 Newbie Offline Posts: 17	Re: Motorola Customer Services (mobile) Reply #7 - Aug 18^th, 2005 at 10:50pm Thanks guys. Will try first thing in the 'moaning'.
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bbb_uk Global Moderator Offline Posts: 2,041	Re: Motorola Customer Services (mobile) Reply #8 - Aug 19^th, 2005 at 10:47am Quote: nps bbb_uk i have some more numbers ill try them out another day to see if they work if so ill post them hope thats ok dad2711 Thats brilliant, thanks. If you find any geographical alternatives they can be added here
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dave1216

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Posts: 17

Re: Motorola Customer Services (mobile)
Reply #9 - Aug 19^th, 2005 at 3:48pm

Hi Guys,

The following two numbers lead to their head office. A very unhelpful miserable girl answers the phone (or did twice):
01256 790790
0131 479 1297

0500555555: "Our number has now changed to 0870..."
0800774477: seemed to be Motorla call centre - but said for repairs must call 08712313233 (a different number!!!)

Grrr

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dad2711 Junior Member Offline Posts: 74 kent Gender:	Re: Motorola Customer Services (mobile) Reply #10 - Aug 19^th, 2005 at 5:16pm Ok i have a freind who used to work in call centre but still works for them doing a dif job have phoned her and asked her to phone me could be monday now i will ask her for a dif number if there is 1 if may be a back door in!! watch this space
Back to top	« Last Edit: Aug 19^th, 2005 at 5:17pm by dad2711 » dad2711 &&I try to find numbers :-- but now im getting better at finding them IP Logged

bbb_uk

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Re: Motorola Customer Services (mobile)
Reply #11 - Aug 19^th, 2005 at 5:40pm

Quote:

Ok i have a freind who used to work in call centre but still works for them doing a dif job have phoned her and asked her to phone me could be monday now i will ask her for a dif number if there is 1 if may be a back door in!! watch this space

Thanks. If your friend only thinks its the 0870 then can you ask what is the address(s) where the call centre(s) is/are based for answering calls regarding mobiles out of the ones listed

here

?

This would give us a starting point as to possibly what numbers to try.

Alternatively, possibly a number for a collegue/manager in the actual call centre as this would also give us an idea of what telephone numbers they use and we could try numbers nearby until we found one that was the call centre and not a manager, etc.

Does this make sense?

Remember, you'd be surprised at just how many people aren't aware that most 084x/087x numbers have an alternative geograhical number so your friend may not have an idea at all.

Thanks.

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dave1216 Newbie Offline Posts: 17	Re: Motorola Customer Services (mobile) Reply #12 - Aug 19^th, 2005 at 8:25pm Hi, Think it's sorted: 0800774477 is the Motorola call centre. 08712313233 is Motorola's repair contractor. Thanks all for your help!
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derrick Supreme Member Offline Posts: 1,124	Motorola 0800 stopped Reply #13 - Jun 18^th, 2009 at 11:13am The replacement number in the verified list for Motorola, (0800 774477), for their 0870 9010555, has been stopped, when called you receive a message; - "this number is not in use".
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Motorola 0800 stopped Reply #14 - Jun 18^th, 2009 at 12:12pm derrick wrote on Jun 18^th, 2009 at 11:13am: The replacement number in the verified list for Motorola, (0800 774477), for their 0870 9010555, has been stopped, when called you receive a message; - "this number is not in use". Thanks. I've removed this entry.
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