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Truth or not? (Read 4,459 times)
wallyjl
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Truth or not?
Aug 20th, 2005 at 1:02pm
 
I refused to contact a supplier on an 0870 number as I have an exclusive landline calls package. I emailed them and asked them to let me have a geographical number that I could ring an received the following reply "Sorry we have no alternative number for you to contact us on".
Is this possible? I thought that a geographical number was also required
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mc661
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Re: Truth or not?
Reply #1 - Aug 20th, 2005 at 1:14pm
 
yes and no

Ask them for the number that international callers can call on, or do your business via email. Failing that, lie and say in emails that you cant call 0870/0845/0844/0871 and premium rate numbers from your phone.

Most of the drones that answer emails wouldnt have a fogiest on a Geo Number anyway.
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Shiggaddi
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Re: Truth or not?
Reply #2 - Aug 20th, 2005 at 1:16pm
 
Don't know which company you tried to contact, but chances are they are lying.

How about e-mailing them again, explaining that you're abroad, and wish to phone them, and your telecoms provider can't connect the call to the 0870 number.

Alternatively, the company might be listed on this site, so you might be able to find the geo number.

When pushed companies always have an alternative number in the end.  You just need to push the issue further.
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Heinz
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Re: Truth or not?
Reply #3 - Aug 20th, 2005 at 2:01pm
 
Quote:
I refused to contact a supplier on an 0870 number as I have an exclusive landline calls package. I emailed them and asked them to let me have a geographical number that I could ring an received the following reply "Sorry we have no alternative number for you to contact us on".
Is this possible? I thought that a geographical number was also required
The most likely scenarios are:

(1) "We make additional profit by fleecing our customers with our 0870 number so, if we're ever asked for the geographical 'point to' alternative, we lie and say there isn't one (and that fools most people)."

(2) "I just answer the phone here.  What the #@$%> are you talking about?"
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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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