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SAYNOTO0870.COM › Main Forum › Geographical Requests › O2 Returns Helpline

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O2 Returns Helpline (Read 11,320 times)

svkhtn Newbie Offline Posts: 4 Joined: Jun 16^th, 2005	O2 Returns Helpline Oct 31^st, 2005 at 5:27pm	Print Post
	Does anyone know the alternative number for the O2 Returns Helpline ? I tried other numbers from the list of this site but they are not the Returns HelpLine. The number is: 0870 225 0208 Thanks, SV


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Foxy Newbie Offline Posts: 35 Location: Essex Joined: Jul 29^th, 2005 Gender:	O2 RETURNS - 0870 225 0208 Reply #1 - Dec 11^th, 2006 at 4:05pm	Print Post
	Hi has anybody got a geographical for this number please? They're based in South Manchester, and the normal resolution of going via the O2 switchboard 0113 272 2000 didn't work as they don't have them listed. Thanks. Foxy.

	Deals, Deals, Deals!!!
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5MINSALONE Newbie Offline Grrrrr! Posts: 9 Location: Chester UK Joined: Aug 27^th, 2004 Gender:	o2 Product Returns Helpline 0870 225 0208 Reply #2 - Apr 28^th, 2007 at 1:29pm	Print Post
	Hi All Just wondering if anyone knows an alternative number I can ring for the above, I have tried 0800 5874715 but the lady said i had to ring the 0870 number as she doesn't deal with returns. In anticipation Claire x


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Dave Global Moderator Offline Posts: 9,902 Location: Yorkshire Joined: Apr 29^th, 2004 Gender:	Re: o2 Product Returns Helpline 0870 225 0208 Reply #3 - Apr 28^th, 2007 at 2:09pm	Print Post
	5MINSALONE wrote on Apr 28^th, 2007 at 1:29pm: Just wondering if anyone knows an alternative number I can ring for the above, I have tried 0800 5874715 but the lady said i had to ring the 0870 number as she doesn't deal with returns. Do you know the address for returns? Foxy says that they're based in South Manchester.


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5MINSALONE Newbie Offline Grrrrr! Posts: 9 Location: Chester UK Joined: Aug 27^th, 2004 Gender:	Re: O2 Returns Helpline Reply #4 - Apr 28^th, 2007 at 2:36pm	Print Post
	Sadly no I don't They wont give me the address over the phone or in email I have to ring the other number instead. Sorry Dave I tried looking for another thread but missed this one. Fankoo for a painless move lol
	« Last Edit: Apr 28^th, 2007 at 2:36pm by 5MINSALONE »

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cj1207 Newbie Offline Posts: 2 Location: Glasgow, Scotland Joined: May 16^th, 2007 Gender:	Re: O2 Returns Helpline Reply #5 - May 16^th, 2007 at 11:01am	Print Post
	I work for O2, the Returns Department is outsourced to a company called LBM in Belfast, but with that said calls are sometimes routed to Bury / Preston /Cardiff when LBM are busy / closed. None of us have the geo number for it, but from 27th April all calls to an O2 0870 number, made from an O2 Pay Monthly mobile phone, are not charged. You'll only be charged if you call from a landline / non-O2 mobile. Alternatively, do as the DB suggests, call 'Select' customer services and they WILL put you through. 08005874715. Any address given to you will be in Normanton (WF1), but this is simply a warehouse. HTH.


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