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Parliamentary update (Read 499,032 times)
idb
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Parliamentary update
Nov 3rd, 2005 at 2:04am
 
Part 1: Written Questions for Answer on
Wednesday 2 November 2005

Questions to Mr Chancellor of the Exchequer

1 Dr Vincent Cable (Twickenham): To ask Mr Chancellor of the Exchequer, if he will list the occasions in the last five years on which 0870 telephone numbers have been used by his Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. (24461)  

Questions to the Secretary of State for Culture, Media and Sport

22  Dr Vincent Cable (Twickenham): To ask the Secretary of State for Culture, Media and Sport, if she will list the occasions in the last five years on which 0870 telephone numbers have been used by her Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. (24468)

Questions to the Secretary of State for Defence

37 Dr Vincent Cable (Twickenham): To ask the Secretary of State for Defence, if he will list the occasions in the last five years on which 0870 telephone numbers have been used by his Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. (24457)

Questions to the Deputy Prime Minister

48  Dr Vincent Cable (Twickenham): To ask the Deputy Prime Minister, if he will list the occasions in the last five years on which 0870 telephone numbers have been used by his Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. (24462)

Questions to the Secretary of State for Education and Skills

86  Dr Vincent Cable (Twickenham): To ask the Secretary of State for Education and Skills, if she will list the occasions in the last five years on which 0870 telephone numbers have been used by her Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. (24466)

Questions to the Secretary of State for Environment, Food and Rural Affairs

123 Dr Vincent Cable (Twickenham): To ask the Secretary of State for Environment, Food and Rural Affairs, if she will list the occasions in the last five years on which 0870 telephone numbers have been used by her Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. (24464)

Questions to the Secretary of State for Foreign and Commonwealth Affairs

160 Dr Vincent Cable (Twickenham): To ask the Secretary of State for Foreign and Commonwealth Affairs, if he will list the occasions in the last five years on which 0870 telephone numbers have been used by his Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. (24460)  

Questions to the Secretary of State for Health

172 Dr Vincent Cable (Twickenham): To ask the Secretary of State for Health, if she will list the occasions in the last five years on which 0870 telephone numbers have been used by her Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. (24465)

Questions to the Secretary of State for the Home Department

221  Dr Vincent Cable (Twickenham): To ask the Secretary of State for the Home Department, if he will list the occasions in the last five years on which 0870 telephone numbers have been used by his Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. (24456)

Questions to the Secretary of State for International Development

249 Dr Vincent Cable (Twickenham): To ask the Secretary of State for International Development, if he will list the occasions in the last five years on which 0870 telephone numbers have been used by his Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. (24463)

Questions to the Secretary of State for Trade and Industry

271 Dr Vincent Cable (Twickenham): To ask the Secretary of State for Trade and Industry, if he will list the occasions in the last five years on which 0870 telephone numbers have been used by his Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. (24458)

...continued




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« Last Edit: Nov 3rd, 2005 at 2:08am by idb »  

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idb
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Re: Parliamentary update
Reply #1 - Nov 3rd, 2005 at 2:08am
 
Questions to the Secretary of State for Transport

283 Dr Vincent Cable (Twickenham): To ask the Secretary of State for Transport, if he will list the occasions in the last five years on which 0870 telephone numbers have been used by his Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. (24459)  

Questions to the Secretary of State for Work and Pensions

301 Dr Vincent Cable (Twickenham): To ask the Secretary of State for Work and Pensions, if he will list the occasions in the last five years on which 0870 telephone numbers have been used by his Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. (24467)

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« Last Edit: Nov 3rd, 2005 at 2:09am by idb »  

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Re: Parliamentary update
Reply #2 - Nov 4th, 2005 at 7:34pm
 

I raised the issue of 0870 with Vince Cable at the time of the London Bombing.

I was suposed to be going to a dinner tomorrow where he was speaking, but which I can't now attend (daughters birthday party). Having seen this posting I have emailed him for any feedback.
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Re: Parliamentary update
Reply #3 - Nov 4th, 2005 at 7:35pm
 

Sorry: I also should have said that I thanked him and also asked how much lobbying he had received on the subject.
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Re: Parliamentary update
Reply #4 - Nov 4th, 2005 at 8:29pm
 
At the risk of sounding ignorant at parliamentary procedure, is this merely a matter of sending a letter off to the local MP with a list of your PQs?  It would be interesting to compare the usage of 0870 numbers amongst GB civil service departments with those of NI.  I've started to see their usage creep over here and can't see the point, as all of NI is on the single 028 area code anyway.
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Re: Parliamentary update
Reply #5 - Nov 8th, 2005 at 11:35pm
 
House of Commons Hansard Written Answers for 7 Nov 2005 (pt 24)

<<
DEFENCE

0870 Numbers

Dr. Cable: To ask the Secretary of State for Defence if he will list the occasions in the last five years on which 0870 telephone numbers have been used by his Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. [24457]

Mr. Touhig: The use of 0870 numbers in the Department is determined at local level in accordance with individual business requirements. Records of 0870 numbers and the revenue received from them is not held centrally and could be provided only at disproportionate cost.
>>
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Re: Parliamentary update
Reply #6 - Nov 8th, 2005 at 11:39pm
 
Order Book Part 2

Notices given on Monday 7 November

<<
79
Andrew Rosindell (Romford): To ask the Secretary of State for Defence, how the money that is raised from his Department's 0870 prefix contact telephone number is spent. (27131) 
>>

Comment - increased awareness by MPs of the NTS scam can only be beneficial.
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Re: Parliamentary update
Reply #7 - Nov 15th, 2005 at 10:42pm
 
14 Nov 2005 : Column WA120

Foreign and Commonwealth Office: 0870 Telephone Numbers
Lord Tyler asked Her Majesty's Government:

Whether the Foreign and Commonwealth Office now follows the guidance of the Central Office of Information and OFCOM in relation to the use of 0870 and 0845 telephone numbers for public enquiries. [HL1838]

Lord Triesman: Yes. Since 9 September 2005, the Foreign and Commonwealth Office travel advice number has been changed to 0845 from 0870.

The 0870 number will continue to run in conjunction with the 0845 number for one year until it is discontinued. The 0845 number is being used in all new promotional material. So far, the take-up rate for the 0845 number has been 55 per cent. of all calls received since 9 September 2005.

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Re: Parliamentary update
Reply #8 - Nov 15th, 2005 at 10:44pm
 
11 Nov 2005 : Column 836W—continued

DEPUTY PRIME MINISTER
0870 Numbers
Dr. Cable: To ask the Deputy Prime Minister if he will list the occasions in the last five years on which 0870 telephone numbers have been used by his Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. [24462]

Jim Fitzpatrick: Over the last five years, the Office of the Deputy Prime Minister has not used any 0870 telephone numbers as contact numbers for members of the public.

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Re: Parliamentary update
Reply #9 - Nov 23rd, 2005 at 1:26am
 
House of Commons Hansard Written Answers for 21 Nov 2005 (pt 26)

EDUCATION AND SKILLS

0870 Numbers
Andrew Rosindell: To ask the Secretary of State for Education and Skills how the revenue raised from her Department's 0870 prefix contact telephone number is spent. [26438]

Maria Eagle: The Department for Education and Skills does not participate in revenue share schemes associated with 0870 numbers and therefore derives no revenue from the use of these numbers.
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Re: Parliamentary update
Reply #10 - Nov 23rd, 2005 at 8:46pm
 
idb wrote on Nov 23rd, 2005 at 1:26am:
Maria Eagle: The Department for Education and Skills does not participate in revenue share schemes associated with 0870 numbers and therefore derives no revenue from the use of these numbers.

How noble of DFES! So does it receive 'services' in kind from its telco?

So all this extra public expense goes into the back pocket of a private telco!
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Re: Parliamentary update
Reply #11 - Nov 25th, 2005 at 3:09am
 
House of Commons Hansard Written Answers for 22 Nov 2005 (pt 31)

<<
TREASURY
0870 Numbers
Dr. Cable: To ask the Chancellor of the Exchequer if he will list the occasions in the last five years on which 0870 telephone numbers have been used by his Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. [24461]

John Healey: HM Revenue and Customs (HMRC) currently has contracts with two companies for telecommunications services, including non-geographic number provision (eg 0870). In the former Inland Revenue, 0870 numbers have been used mainly to provide international access to a range of customer contact services and helplines, including for example, the international Self Assessment orderline, IR35, and Construction Industry Scheme orderline, as well as new tax credits. In the former HM Customs and Excise, 0870 numbers have been used mainly in the law enforcement area.

On average HMRC receives around 50,000 calls from the public to 0870 numbers every month. A detailed breakdown of calls to these numbers over the last five years would be available only at disproportionate cost. HMRC does not make any profit from the use of 0870 numbers.

HM Treasury does not use 0870 numbers.
>>
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Re: Parliamentary update
Reply #12 - Nov 25th, 2005 at 11:46am
 

The general reply coming back seems to be that the 'Department' (whichever department it may be) does not profit out of 0870.

There are 2 logical conclusions to this:

a) They are receiving services in exchange, in which case these are misleading replies as they are profit sharing but receiving services instead of cash.

b) The civil servant who authorised the use of the 0870 number is incompetent and wasting tax payers money as anyone with any gumption can get a profit sharing deal on 0870 numbers (the ads are there to see). The consequence of this is that the caller is paying a premium all of which is going to the telecom company who would have been only too keen to have shared it with the Government department who could then have reduced their admin budget and our taxes.

My inclination (and hope that Government departments aren't that incompetent) is that the correct option is (a). In which case the parliamentary replies are very misleading.
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Re: Parliamentary update
Reply #13 - Dec 10th, 2005 at 3:18am
 
House of Commons Hansard Written Answers for 7 Dec 2005 (pt 10)

7 Dec 2005 : Column 1306W—continued

<<
TRANSPORT

0870 Numbers

Dr. Cable: To ask the Secretary of State for Transport if he will list the occasions in the last five years on which 0870 telephone numbers have been used by his Department as contact numbers for members of the public; and how much revenue was received from the use of 0870 contact numbers in each of the last five years for which records are available. [24459]

Ms Buck: DfT HQ buildings do not have any centrally provided 0870 numbers. The following DfT Agencies do use 0870 numbers.

VOSA—have one 0870 number (0870 60 60 440) providing a national inquiry service which was activated on 21 November 2000. The revenue received until 15 April 2004 was on average £380 per calendar month. From 15 April 2004, VOSA have received £41,924.29.

MCA—have used only one 0870 number in the last five years—0870 600 6505—for the 'One Stop Shop' (also known as the 'Infoline'). This number is not revenue generating.

DVLA—have fronted over 50 public services with 0870 numbers during the last five years. Currently DVLA use 10 0870 numbers to front public services. Rebate figures for the last five years are as follows:

Amount (£)  
2000-01   76,763  
2001-02   247,807  
2002-03   656,164  
2003-04   1,109,719  
2004-05   2,285,528  

DSA—have used the following numbers over the past five years:

0870 01 01 372—English Language Theory and Practical Test Booking Line
0870 01 00 372—Welsh Language Theory and Practical Test Booking Line
0870 01 02 372—Number used for faxed test bookings
0870 01 07 372—Minicom line for test bookings.

Income figures are only available back to 2003-04, as follows:

Amount (£) 
2003-04 908,536 
2004-05 1,268,007 
2005-06 (6)350,838 


(6) To June 2005.


>>



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Re: Parliamentary update
Reply #14 - Dec 16th, 2005 at 2:06am
 
Part 1: Written Questions for Answer on
Wednesday 14 December 2005

Order Book Part 1

Questions to the Secretary of State for Defence

<<
Andrew Rosindell (Romford):To ask the Secretary of State for Defence, pursuant to the Answer of 10th November 2005, Official Report, column 705W, on departmental telephone lines, if he will list the organisations which hold the records on 0870 numbers used by his Department and the revenue received from them
>>
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