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PETITION against NTL's 0845 CS number (Read 10,857 times)
nutellajunkie
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[GURU MEDITATION]

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PETITION against NTL's 0845 CS number
Jun 29th, 2006 at 7:24pm
 
THE PETITION
Like many others, I refuse to pay for any sort of 0845/0870 number. When NTL introduced their customer services 0845, usually for faults with their services, why should we have to pay them?

http://petitionthem.com/default.asp?...etail&pet=3018

Thank you.
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Hugh
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Re: PETITION against NTL's 0845 CS number
Reply #1 - Jul 7th, 2006 at 8:42am
 
The number 0800 183 0123 still works. It is answered as the "sales enquiry line", but there is a menu to get through to customer services.
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telecomdata
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Re: PETITION against NTL's 0845 CS number
Reply #2 - Jul 14th, 2006 at 6:18pm
 
this number also works. 01256 751045
no menu, all you hear is calls are recoded then you get connected
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Dave
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Re: PETITION against NTL's 0845 CS number
Reply #3 - Jul 14th, 2006 at 6:29pm
 
telecomdata wrote on Jul 14th, 2006 at 6:18pm:
this number also works. 01256 751045

There is a message saying "Sorry, this number no longer works..."

I believe 01256 751046, 047 and 048 work though.  Wink
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IAVOID0870
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Re: PETITION against NTL's 0845 CS number
Reply #4 - Jul 17th, 2006 at 10:29am
 
Dave wrote on Jul 14th, 2006 at 6:29pm:
telecomdata wrote on Jul 14th, 2006 at 6:18pm:
this number also works. 01256 751045

There is a message saying "Sorry, this number no longer works..."

I believe 01256 751046, 047 and 048 work though.  Wink




I have Signed the petition ~ stuff 'em is what I say !

BTW

I have just checked and the following numbers take you through to NTL Customer Services....... 
 
(1) 01256 751 046 
 
(2) 01256 751 047 
 
(3) 01256 751 048 
 
On each occassion I got straight through to CS with no problems and as normal I was asked to supply my NTL A/C number or NTL telephone number. 
 
I am not sure if they are AREA related or not, as previously suggested in other listings and other areas on this site. 
 
Cheers .......
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joseph.furusa
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Re: NTL's 0845 c/s number
Reply #5 - Dec 11th, 2006 at 11:41am
 
I contacted NTL today using their geographical number01612962516. But the lady whom I spoke to was not very kind.My telephone line has not been working for days.I tried the 0845 but all you do is seat and wait for more than half an hour without anyone answering your call.The lady said the number was for NTL employees only.She took my details and wanted to know where I got the number from.I told her that what was more important was fixing my phone service since I have been paying bills every month for over 3years.She then hung up on me.Do you think she is trying to press charges against me.We they succeed considering the Freedom of Inforamation Act principles and guidelines.



~Edited by bbb_uk: Amended title
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« Last Edit: Dec 11th, 2006 at 1:22pm by bbb_uk »  

why
 
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bbb_uk
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Re: NTL's 0845 c/s number
Reply #6 - Dec 11th, 2006 at 1:06pm
 
Hi Joseph,

I have moved your post to this existing thread as I felt it was better off here than the FOI section.

I believe NTL have implemented 150 (free) for their telephone customers.  Obviously if you don't have their landline service.


joseph.furusa wrote on Dec 11th, 2006 at 11:41am:
Do you think she is trying to press charges against me.We they succeed considering the Freedom of Inforamation Act principles and guidelines.
The Freedom of Information (FOI) Act only applies to government bodies so therefore it doesn't apply to NTL.
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« Last Edit: Dec 11th, 2006 at 1:23pm by bbb_uk »  
 
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