JamesEB wrote on Oct 27^th, 2010 at 10:08am:

On the basis of what's been found thus far here, and that the Tesco customer services address is a Dundee PO Box, I think that Tesco must have a call centre in the area. Perhaps this is where calls are dealt with for Tesco Direct.

I tried some numbers I suggested above, and, at 21:50hrs, 01382 822238 went straight through to someone who answered with "Tesco Entertainment". I've listed that accordingly.

However, I think it's fair to say that if Tesco Direct calls are answered at this office, that they will be answered by the same people as for other types of enquiry. The phone number that the call comes in on allows the agent to know which service to answer as.

So it's worth ringing this number and seeing if they'll deal with your enquiry. Also, someone has submitted 01382 822967 for Tesco Direct. Or you could try seeing if the Dundee switchboard (01382 822997) will put you through.


JamesEB wrote on Oct 27^th, 2010 at 10:08am:

I believe that this is a direct number (for the home shopping department) at a Tesco shop, so it's innappropriate to list it.

Every Tesco store has an inclusive or geographic rate 0345 number.

http://www.tesco.com/store-locator/uk/asp/towns/?l=L&t=LONDON

There is no longer a need to be looking for alternative 01 or 02 numbers.