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Airwave Service - 084x/087x barred for Police (Read 36,110 times)
FLG
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Airwave Service - 084x/087x barred for Police
Oct 28th, 2006 at 1:02pm
 
I have also followed the advice given earlier but only because I often have to.

Whilst at work, out and about, our mobile provider (mmO2 Airwave) prohibits 087/084 Calls, only 080/01/02/050 are permitted, obviously for cost and security, I have a note book full of alternatives for the 087/084 numbers, but all but 2 companies were more than willing to give me land based alternatives, the other 2 I no longer call and never use personally.

If more people said "No, I'm not calling you on your 0870 number", the quicker it would all change

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by Dave:
This thread has been split from Turn the tables.
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« Last Edit: Feb 23rd, 2008 at 4:43pm by Dave »  

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NGMsGhost
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Re: O2 Airwave Service - 084x/087x barred for Poli
Reply #1 - Oct 28th, 2006 at 1:28pm
 
FLG wrote on Oct 28th, 2006 at 1:02pm:
Whilst at work, out and about, our mobile provider (mmO2 Airwave) prohibits 087/084 Calls, only 080/01/02/050 are permitted, obviously for cost and security, I have a note book full of alternatives for the 087/084 numbers, but all but 2 companies were more than willing to give me land based alternatives, the other 2 I no longer call and never use personally.


If your provider is 02 Airwave you must be a Policeman or other emergency services worker as no one else can have an Airwave contract.

In view of the fact that O2 extensively uses 0870 and even 0871 numbers for its own call centres from landlines and in view of the fact that 02 does include 0870 numbers in inclusive calling plan allowances (for regular O2 customers rather than 02 Airwave customers) have you not tried to challenge with the powers that be in Airwave and/or the Police how 084/7 numbers can possibly be excluded from being able to be called when they include potentially essential emergency numbers like doctors surgeries and terrorist and other sudden emergency helplines.

Obviously the problem is the extra cost to the Police if 087 calls are allowed by their coppers but surely given all the other money that is tipped down the drain in policing in the UK on politically correct projects this is a very short sighted and dangerous policy that may cost someone's life sooner or later.  I agree that 084/7 numbers shouldn't exist to begin with but surely we can't expect every emergency services worker in the UK to use as much ingenuity as you obviously do to overcome this potentially life threatening and ridiculous situation.

Have you not thought of drawing your concerns over the dangers presented to emergency service workers by 084/7 numbers being excluded and yet many government contact centres using them to the attention of your member of parliament.

Perhaps you can ask your MP if he has signed the parliamentary early day motion condeming government 0870 numbers to be found at:-

http://edmi.parliament.uk/EDMi/EDMDetails.aspx?EDMID=28872%09%09%09%09%09%09%09&...

You can contact your MP via www.writetothem.com

Or thinking about it further how about a letter to The Times or Daily Telegraph or even The Guardian drawing public attention to the fact that emergency service workers may not be able to call critical numbers in an emergency due to numbers that the public has been conned into believing are local/national rate in fact being premium rate and the Police not having the budget to afford to let its workers call these covert premium rate numbers.

~ Post title edited by Dave
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« Last Edit: Nov 3rd, 2006 at 2:24pm by Dave »  

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OverlordKain
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Re: O2 Airwave Service - 084x/087x barred for Poli
Reply #2 - Oct 30th, 2006 at 10:16pm
 
FLG wrote on Oct 28th, 2006 at 1:02pm:
If more people said "No, I'm not calling you on your 0870 number", the quicker it would all change

The problem is, a lot of the problems with 0870 is the person on the other end of the phone is a call centre wage-slave, who very likely doesn't know the geo number, and neither does anyone in their entire organisation structure.

NGMsGhost wrote on Oct 28th, 2006 at 1:28pm:
Have you not considered that the most abusive large conglomerates may also own the NGN vending organisation from which you have acquired your 0870 number to hit back.

Therefore they merely transfer a new cost in one part of their business empire to become a new profit stream in another of itsm multi faceted and faceless arms. Wink..........................................................................

Yes I have considered that.  But Deltaphone doesn't seem much like one of them.  It doesn't quite have the slick, sleazy look.  In all honesty, looks more like a reseller for someone else - most likely Opal, a sub of Carphone Whorehouse, going by the number allocation.  It could be worse, much worse!

NGMsGhost wrote on Oct 28th, 2006 at 1:28pm:
Who are you by the way Overlord Kain.  You post extremely infrequently but with a lucidity that is always extremely memorable.  Unless of course it is your forum name and logo that does it.

I think you and LaVilleGour hold the record for being the most memorable members with less than 20 posts in total in the forum.

Lucidity? Me?  Must be the name and logo, then.  Cheesy

Oh, and I don't know what dictionary Ofcom are using for the terms "citizen" and "consumer".  I suspect The Islington Dictionary of New Labour EnglishWink

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FLG
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Re: O2 Airwave Service - 084x/087x barred for Poli
Reply #3 - Nov 3rd, 2006 at 10:09am
 
The access to 087/084 number via Airwave is as a result of cost, we would not never use such numbers to contact persons / companies in an emergency, for instance, if you need to contact the local electricity company, you would never use the 'customer services' number, we have number for the specialist units.

But it does prove the point - "do as I say, not as I do" in other words, it's okay for the public to spend 8pp/m plus, but not the govenment! Even though most govenment departments now use 087 number for the public to contact them

~ Post title edited by Dave
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Re: O2 Airwave Service - 084x/087x barred for Poli
Reply #4 - Nov 3rd, 2006 at 10:38am
 
FLG wrote on Nov 3rd, 2006 at 10:09am:
But it does prove the point - "do as I say, not as I do" in other words, it's okay for the public to spend 8pp/m plus, but not the govenment! Even though most govenment departments now use 087 number for the public to contact them


I think we should try to get more media publicity for the fact that the emergency services' own dedicated mobile phone systems classifies 084/7 as being premium rate and bars it.  Is it 084 as well as 087 that is barred?

And what about the fact that many Police forces like Surrey Police use an 0845 number as the only publicly advertised method of non emergency contact!

I still think that ultimately the bar on calling 084/7 numbers could cost somebody their life as I can think of quite a few cases where an 084 or 087 number is the only known way to contact a particular organisation or person and no known alternatives are readily listed or available.  How would you contact the NEG subscribed doctor's surgeries for instance?

This still sounds like incredible penny pinching given that the Police are  complicit in the whole 084 scam and given how much money is generally wasted on most other aspects of Policing in the UK.

~ Post title edited by Dave
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Re: O2 Airwave Service - 084x/087x barred for Poli
Reply #5 - Nov 3rd, 2006 at 10:57am
 
FLG wrote on Nov 3rd, 2006 at 10:09am:
The access to 087/084 number via Airwave is as a result of cost, we would not never use such numbers to contact persons / companies in an emergency, for instance, if you need to contact the local electricity company, you would never use the 'customer services' number, we have number for the specialist units.

But it does prove the point - "do as I say, not as I do" in other words, it's okay for the public to spend 8pp/m plus, but not the govenment! Even though most govenment departments now use 087 number for the public to contact them

and

NGMsGhost wrote on Nov 3rd, 2006 at 10:38am:
I think we should try to get more media publicity for the fact that the emergency services' own dedicated mobile phone systems classifies 084/7 as being premium rate and bars it.  Is it 084 as well as 087 that is barred?
I agree.

FLG, is there any publically available information that we can refer to that states that 084x/087x can't/shouldn't be dialled.  I realise parts of Airwave are probably confidential due to its use, etc but ideally we need a website or pubically available document that states this so that we can refer to it when contacting the government, etc.

NGMGhost - In one of Ofcon's many consultations they admitted that 084/087 were premium rate, do you know which Consultaton that was and/or if it is mentioned on their website?

Thanks.

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acezing
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Re: O2 Airwave Service - 084x/087x barred for Poli
Reply #6 - Nov 3rd, 2006 at 11:43am
 
NGMsGhost wrote on Oct 28th, 2006 at 1:28pm:
If your provider is 02 Airwave you must be a Policeman or other emergency services worker as no one else can have an Airwave contract.


This is not strictly the case, Local Authority Car Parking Attendants are using it. See

www.airwaveservice.co.uk

~ Post title edited by Dave
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Heinz
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Re: O2 Airwave Service - 084x/087x barred for Poli
Reply #7 - Nov 3rd, 2006 at 12:03pm
 
NGMsGhost wrote on Nov 3rd, 2006 at 10:38am:
I think we should try to get more media publicity for the fact that the emergency services' own dedicated mobile phone systems classifies 084/7 as being premium rate and bars it.  Is it 084 as well as 087 that is barred?

The public document on that subject is (typically) vague:

Quote:
Calls to Premium Rate service numbers, international numbers, ‘Find Me Anywhere‘ numbers, international operator assistance and international Directory Enquiries numbers are all barred as default by O2 Airwave.

http://www.airwaveservice.co.uk/assets/documents/O2_Telephony_Update.pdf

~ Post title edited by Dave
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« Last Edit: Nov 3rd, 2006 at 2:36pm by Dave »  

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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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Re: O2 Airwave Service - 084x/087x barred for Poli
Reply #8 - Nov 3rd, 2006 at 12:24pm
 
acezing wrote on Nov 3rd, 2006 at 11:43am:
This is not strictly the case, Local Authority Car Parking Attendants are using it. See

www.airwaveservice.co.uk


I thought the point of the O2 Airwave network was (a) so that the emergency services have access to a network that will not become clogged with calls from the public in the event of a local riot, pop concert or sporting event or nationally due to nuclear war, poisoning of the water supply by Al Quaeda etc and (b) so that the base stations all have better backup protection against prolonged power cuts and avoid locations where they might be knocked out by flooding.

Just what exactly is an emergency mission critical service about the work of car parking attendants and don't most car park tickets quote an 0870 number for their customers to call for payments etc. Wink Roll Eyes

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Re: O2 Airwave Service - 084x/087x barred for Poli
Reply #9 - Nov 3rd, 2006 at 12:30pm
 
Heinz wrote on Nov 3rd, 2006 at 12:03pm:
Calls to Premium Rate service numbers, international numbers, ‘Find Me Anywhere‘ numbers, international operator assistance and international Directory Enquiries numbers are all barred as default by O2 Airwave.

http://www.airwaveservice.co.uk/assets/documents/O2_Telephony_Update.pdf


Surely this is not vague at all as it clearly suggests 084/7 are classed by O2 Airwave as Premium Rate if they cannot be dialled using the phones.  Find me Anywhere numbers have always traditionally been classified as 070 Personal Numbers so that only leaves Premium Rate Services to cover 084 and 087.

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Re: O2 Airwave Service - 084x/087x barred for Poli
Reply #10 - Nov 3rd, 2006 at 3:16pm
 
NGMsGhost wrote on Nov 3rd, 2006 at 12:30pm:
Surely this is not vague at all as it clearly suggests 084/7 are classed by O2 Airwave as Premium Rate if they cannot be dialled using the phones. ...

Perhaps it is the customer, ie the police, that has stipulated that 084/087 number should be barred. Why would a telecommunications provider bar any type of number and not allow connection to them?

I presume that the emergency services are such a big customer of O2 Airwave that they will be able to get it to tailor the services to suit. If you or I request a bar on 084/087 numbers, well we don't matter because we're only a tiny tiny part of the customer base.
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4PetesSake
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Re: O2 Airwave Service - 084x/087x barred for Poli
Reply #11 - Nov 4th, 2006 at 3:43pm
 
More and more Police Forces are changing to the 0845 numbers and it is these numbers that are then published to other Police Forces in the event that they need to contact them. The result is that Police spending on phone calls in all Police Forces is out of control.

The only winner in all this is BT.

The losers are you and I, the taxpayers.  Sad
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Re: O2 Airwave Service - 084x/087x barred for Poli
Reply #12 - Nov 4th, 2006 at 4:27pm
 
Quote:
The result is that Police spending on phone calls in all Police Forces is out of control.
The only winner in all this is BT.
The losers are you and I, the taxpayers.


I agree, and have long suggested that the cost of business in the UK is higher than it needs to be because of this scam. It has often been quoted that it costs 1.5 BILLION pounds extra for the 08x NGN calls in the UK. It is a never ending spiral downwards. Companies, and Government Departments have far higher phone bills than they would otherwise have; so they think they need to use NGN to offset their outgoing costs......

And as you say, Peter, the losers are the great British public who have far higher phone bills than would otherwise be the case - and the ultimate winner is BT and its cronies.

What many of these idiots can't see is how this is hurting the economy; hurting the public and reinforcing the (often heard) comment that the UK is increasingly being seen as a Rip-Off place to do business.

But then why should I worry? Every business and Government Department in the US has 1-800 numbers which are free from landlines AND mobiles, and - apart from the specific and very tightly controlled 1-900 numbers, there is NO revenue share. Oh, and which economy appears to be doing rather well......?  Roll Eyes

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Heinz
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Re: O2 Airwave Service - 084x/087x barred for Poli
Reply #13 - Nov 4th, 2006 at 4:35pm
 
4PetesSake wrote on Nov 4th, 2006 at 3:43pm:
More and more Police Forces are changing to the 0845 numbers and it is these numbers that are then published to other Police Forces in the event that they need to contact them. The result is that Police spending on phone calls in all Police Forces is out of control.

The only winner in all this is BT.

The losers are you and I, the taxpayers.  Sad

I'm out of touch on the subject now but I suspect that PNN (the Police National Network) covers such inter-force communications and standard telephone numbers are not used at all any more.
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« Last Edit: Nov 4th, 2006 at 4:36pm by Heinz »  

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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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Re: O2 Airwave Service - 084x/087x barred for Poli
Reply #14 - Nov 4th, 2006 at 5:47pm
 
Every year a National Police Almanac is published with details of contact Tel No's and addresses of all Police Stations. They are then distributed to all Police Forces and can be found lying around in almost all Police Stations.

These almanacs contain the 0845 or 0870 number for forces that use them and do not provide the alternative Geo no's. Therefore officers contacting other officers in other Forces are likely to use the numbers from the almanac or ones found on the Internet, unless they know about this website and search for the Geo number. There are not many who are going to do this, even if they kmow about this site, what incentive is there for them to do this, if their own Force is one of the 0845/0870 bandits.

P.S. (Different subject) On this forum, how do you know if someone sends you a Private Message?

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