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Very Hot Topic (More than 25 Replies) London Eye (Read 54,242 times)
IAVOID0870
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London Eye
Feb 27th, 2007 at 3:39pm
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Can anyone please help me to find the geographical number for the London Eye.
Reservations / Ticket office / General Queries. - Thanks

 http://www.ba-londoneye.com/


Contact UsBusiness enquiries
Phone: +44 (0) 870 990 8881 
Fax: +44 (0) 870 990 8882 

Customer services
Phone: +44 (0) 870 990 8883 
Fax: +44 (0) 870 400 3006 
Email: customer.services@ba-londoneye.com 

By Post:
Customer Services 
British Airways London Eye 
Riverside Building 
County Hall 
Westminster Bridge Road 
London SE1 7PB 

The British Airways London Eye is operated by the London Eye Company Limited, a Tussauds Group Company.

The London Eye Company Limited. Registered in England No 2896849.
Registered office: York Court, Allsop Place, London NW1 5LR

~ Edited by Dave: Thread title amended
« Last Edit: Aug 19th, 2008 at 7:07pm by Dave »  
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paristaj
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Re: British Airways ~ London Eye
Reply #1 - Mar 1st, 2007 at 7:27am
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I'm looking for this too - fingers crossed that someone can help  Smiley

Thanks in advance if you can.
  
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mike7
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London Eye
Reply #2 - Aug 19th, 2008 at 12:12pm
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Hi all could someone help me please. I am looking to book tickets for the London Eye but have no joy in finding an alternative number for 870 5000 600. Please be patient as i have a brain injury and cope as well as i can. Thank you in advance Mike.
  
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jgxenite
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Re: London Eye
Reply #3 - Aug 19th, 2008 at 7:40pm
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You could try contacting Merlin Entertainments, who are the owners of the London Eye. Their number is 01202 666900.
  

I don't mind helping you with your request as long as you read the instructions!
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Dave
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Re: London Eye
Reply #4 - Aug 19th, 2008 at 8:07pm
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jgxenite wrote on Aug 19th, 2008 at 7:40pm:
You could try contacting Merlin Entertainments, who are the owners of the London Eye. Their number is 01202 666900.

Perhaps we are looking for a central number which isn't necessarily anywhere near the London Eye itself. A central call centre is likely to deal with enquiries for all Merlin's venues.

This may be in-house, perhaps at the head office, or outsourced to a third party call centre provider.
  
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jgxenite
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Re: London Eye
Reply #5 - Aug 19th, 2008 at 8:12pm
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It is quite possible that all Merlin's attractions are handled by some central booking facility. I still say that the first port of call would be the head office, to see whether they can shine any light on the situation. If you say that you cannot call 0870 numbers, perhaps they would be willing to transfer you, or offer an alternative 01/02 number (some of their attractions do list an alternative "international" number).
  

I don't mind helping you with your request as long as you read the instructions!
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mike7
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Re: London Eye
Reply #6 - Aug 21st, 2008 at 12:57pm
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hi, a big thank you to Dave the moderator and jgxenite for their help in finding me an geo number for the London Eye. Mike7
  
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lompos
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Re: London Eye
Reply #7 - Aug 21st, 2008 at 4:42pm
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Please confirm that the number provided by jgxenite (01202 666900) does work for London Eye in which case it will be added to the database
  
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mike7
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Re: London Eye
Reply #8 - Aug 22nd, 2008 at 10:41am
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Hi Lompos, I phoned the number i was given. The lady i spoke to put me through and it rang for nine minutes. So i hung up and phoned again. This time the lady i spoke to said there was no other numbers apart from the 0870 ones. So no joy as of yet. Mike7
  
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mike7
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Re: London Eye
Reply #9 - Aug 22nd, 2008 at 10:51am
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Lompos, update on my previous email. I have just this minute tried again and was sucsessfull. Yipee! although i did not book any tickets. it was just a question i needed to ask them about arrangements for the disabled. Mike7.
  
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NGMsGhost
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Re: London Eye
Reply #10 - Aug 23rd, 2008 at 5:48pm
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mike7 wrote on Aug 22nd, 2008 at 10:51am:
Lompos, update on my previous email. I have just this minute tried again and was sucsessfull. Yipee! although i did not book any tickets. it was just a question i needed to ask them about arrangements for the disabled. Mike7.


Mike,

I wonder if the mention of asking about arrangements for the disabled scared them in to putting you through fearing that otherwise a possible complaint about their 0870 number under the DDA might ensue.

Still it proves that they can connect people to the London Eye call centre using their main geographic number.  Its just that they choose not to a lot of the time. Shocked Angry
  

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saffy
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London Eye
Reply #11 - Aug 27th, 2010 at 10:00am
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Hi trying to find alternative  number for London Eye than 0871 282 5150. That is an special number for redeeming gift vouchers, but all London Eye numbers seem to be 0871. Thank you
  
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Re: London Eye
Reply #12 - Aug 27th, 2010 at 10:11am
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There is an unverified number on the database, have you tried that?

Also The London Eye is owned by Merlin Entertainments and their number is 01202 666900
« Last Edit: Aug 27th, 2010 at 10:16am by sherbert »  
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saffy
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Re: London Eye
Reply #13 - Aug 27th, 2010 at 10:41am
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Thank you, u did try that and yes its the head office number. Got transferred eventually, was just wondering ud there is a direct number. But  no problem, can.use that number again.
  
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Dave
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Re: London Eye
Reply #14 - Aug 27th, 2010 at 10:49am
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saffy wrote on Aug 27th, 2010 at 10:41am:
Thank you, u did try that and yes its the head office number. Got transferred eventually, was just wondering ud there is a direct number. But  no problem, can.use that number again.

Thanks. I've listed this entry as verified.  Smiley
  
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