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Normal Topic Hozelock (Read 6,355 times)
AnnaB
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Hozelock
May 30th, 2007 at 6:50pm
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Has anyone got the extension number for customer services at this place as the number registered doesn't get through.
Thank you
  
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Heinz
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Re: Hozelock
Reply #1 - May 30th, 2007 at 9:00pm
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Direct line instead?

Hozelock(Watering, spraying & pond equipment)
Waterslade House, Thame Road, Haddenham, Aylesbury, Bucks, HP17 8JD

Tel: 01844 292 002 (Customer Services)

Email: customer.services@hozelock.com
« Last Edit: May 30th, 2007 at 9:02pm by Heinz »  
After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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Dave
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Re: Hozelock
Reply #2 - May 31st, 2007 at 6:40am
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Heinz wrote on May 30th, 2007 at 9:00pm:
Tel: 01844 292 002 (Customer Services)

This number gives a network announcement redirecting to the rip-off number. I have removed the entry recently submitted with this number.

My BT Phone Book Companion shows 01844 29 to be Haddenham, Aylesbury and 01296 to be Aylesbury. Currently there are two entries for Hozelock:

Hozelock       0870 8501959             0121 3134242             Customer services; Fax: 0121 3134243
Hozelock       0870 8501959             01296 317400             Aylesbury office switchboard

AnnaB, have you tried both? Both may well be switchboard/reception, so you will have to ask for customer services.

The question is have they moved from the Thame Road, Haddenham address (with 01844 number) to another address (where the 01296 number goes to)? If so, then the two locations are fairly close to one another.

A search for 'hozelock' in Aylesbury on BT Phone Book reveals:

Quote:
Hozelock Ltd Garden Equipment
Tel: 01296 317400
Smeaton Clo, Aylesbury HP19 8SU


So assuming that customer services is still based at Aylesbury, then I think you will be best off trying this number.
  
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derrick
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Re: Hozelock
Reply #3 - Jun 2nd, 2007 at 6:21am
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0121 3134242 answers as “Hozelock at Mid Point Park” and asks you to enter 1 if you know the extension of the person you want, or to hold if you don’t

01296 31700, answered as “mail box at Mid Point Park reception” and suggests if calling outside office hours and your call is urgent to ring, 0121 3134244

I have tried these numbers out of hours so never got to speak to any one, office hours are:
Mon-Thurs  0800-1645
Fri -             0800-1545
  
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