[quote author=Jow link=1188848809/0#14 date=1203866602]I have tried in vain to get through to my account on line with the new Ypur Points scheme, since registering last January.[/quote]
Try the 0800 158 3957 number shown above. There are also some other suggestions which you may find useful.

There were two unverified entries saying that this is a suitable alternative, so please let us know how you get on.