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SAYNOTO0870.COM › Main Forum › Geographical Requests › LG Electronics

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LG Electronics (Read 36,679 times)

peterjwf Newbie Offline Posts: 1	LG Electronics Nov 18^th, 2008 at 6:33pm Does anyone have the geographical number for lg phone support the number i have is 08700505123 many thanks pete
Back to top	« Last Edit: Nov 18^th, 2008 at 7:59pm by Dave » IP Logged

sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: Geographical Number Requests for LG Support Reply #1 - Nov 18^th, 2008 at 6:47pm A bit more detail might have been helpful like an address or a web site. Anyway is this what you are looking for? http://uk.lge.com/support/contact/main.jhtml
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Minardi Junior Member Offline Posts: 83 Derby Gender:	Verifyable Number: LG Reply #2 - Feb 10^th, 2010 at 1:41pm Just used this one and it got me straight through, and can be verified. Cheers guys! LG Customer Support: 0844 847 5454 can be reached on 01753 491300
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Dave

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Re: Verifyable Number: LG
Reply #3 - Feb 10^th, 2010 at 2:11pm

Minardi wrote on Feb 10^th, 2010 at 1:41pm:

LG Customer Support:

0844 847 5454 can be reached on 01753 491300

Hi Minardi, thanks for this. These two numbers are indentified as LG Customer Services on the IVR (recorded menu), as too is 0844 847 1400 and I have listed the 01753 number as alternative for both these 0844 numbers.

The LG Electronics UK contact page gives the reception (switchboard) number for the head office as

*** number removed ***

and I have put a second entry in the database with those 0844 numbers, and with this number, with clear indication that it is switchboard and not direct to customer services.

Edited:

Number removed as people still dial and ask for Support or Registrations even though it quite clearly says that they cannot put calls through.

« Last Edit: Dec 2^nd, 2013 at 2:56pm by Dave »

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Boxter

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Posts: 13

Re: LG Electronics
Reply #4 - Feb 9^th, 2012 at 3:47pm

Sorry I know this thread may be old but I can't find any LG numbers on here for some reason. Typed in LG and no results.

Anyway the number 01753 491300 is no longer recognised, dead.

The number

*** number removed ***

does work but they won't put you through and just give you the rip-off 0844 number.

Companys like LG really like to make you pay and use numbers that cost more. Sad

Edited:

Number removed as people still dial and ask for Support or Registrations even though it quite clearly says that they cannot put calls through.

« Last Edit: Dec 2^nd, 2013 at 2:54pm by Dave »

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kasg

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Posts: 320
West Sussex
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Re: LG Electronics
Reply #5 - Feb 9^th, 2012 at 6:34pm

Boxter wrote on Feb 9^th, 2012 at 3:47pm:

Sorry I know this thread may be old but I can't find any LG numbers on here for some reason. Typed in LG and no results.

I get hundreds of results and the unverified number for LG does appear but it's buried a long way down the list, which includes all entries where the letters l and g appear consecutively, even if it's a postcode!

« Last Edit: Feb 9^th, 2012 at 6:35pm by kasg »

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CJT-80 Global Moderator Offline Posts: 1,713 Manchester Gender:	Re: LG Electronics Reply #6 - Feb 9^th, 2012 at 9:50pm I had a look on the LG website, The official number given is: 0844 847 54 54 when typed into the search box it gives: 01480 482896 as an alternative. It does say LG Mobile against it. Worth a try.
Back to top	Regards, CJT-80 Any comments made are my own and are not those of SayNoTo0870.com IP Logged

Dave

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Re: LG Electronics
Reply #7 - Feb 9^th, 2012 at 11:04pm

I have updated the LG entries so that they all have "LG Electronics" in them, so do a search for

lg electronics

to return them all.

I've removed the 491300 number and there are now three verified entries:

LG Electronics 0844 847 5454
*** number removed ***
Head Office Switchboard
Will not put calls through to Customer Support
LG Electronics 0844 481 0560
*** number removed ***
Head Office Switchboard
Will not put calls through to Registrations
LG Electronics 0844 847 5454 01480 482896 Mobile Phone Support only

Edited:

Number removed as people still dial and ask for Support or Registrations even though it quite clearly says that they cannot put calls through.

« Last Edit: Dec 2^nd, 2013 at 2:50pm by Dave »

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CJT-80 Global Moderator Offline Posts: 1,713 Manchester Gender:	Re: LG Electronics Reply #8 - Feb 9^th, 2012 at 11:17pm It also appears you can "e-mail" them via their website: https://wws.lg.com/uk/support/contact/support-message.jsp
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smileyeyes

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..what goes around - comes
around

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~ ESSEX ~
Gender: female

Re: LG Electronics
Reply #9 - Jul 26^th, 2013 at 11:42am

Hi All,

My new LG 27MT93V TV was delivered yesterday.....
and I need help with the settings.
The company I bought the TV from are online because I am housebound....
and they do not offer technical advice. Shocked

Was pretty shocked to find that there doesn't appear to be a valid geo number I can use.
Have tried the numbers that Dave listed.....and yep, they will not transfer calls / one number is for mobile phone enquiries only. Angry

I went on their website.....Live Chat..... Awaiting a call back !
To be honest I don't trust I will get a call.

Very sad.....just want to watch my TV
Has AnyBody got a valid geo number ? Cry

Thanks...

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mainbass Full Member Offline Posts: 198	Re: LG Electronics Reply #10 - Jul 26^th, 2013 at 12:39pm Hi Found 01753 500 400 here http://unitedkingdom.bizdirlib.com/m/node/1226171 might be worth a try.
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smileyeyes Junior Member Offline ..what goes around - comes around Posts: 97 ~ ESSEX ~ Gender:	Re: LG Electronics Reply #11 - Jul 26^th, 2013 at 12:58pm Thank You kindly Mainbass ! Been ringing that number...... its continually engaged.... but I shall persevere with it. I am even ringing various shops for advice.... but of course..... Nobody will do something for nothing.
Back to top	« Last Edit: Jul 26^th, 2013 at 1:01pm by smileyeyes » IP Logged

LG123

Newbie

Offline

Posts: 1
Gender: female

LG Electronics
Reply #12 - Dec 2^nd, 2013 at 12:01pm

We work on the main reception of LG and recieve numerous calls for C/S. Sadly at this moment we do not have alternative numbers to our 0844 Customer service number,or the registration at Domestic and General (another company), and we cannot transfer to these lines as we do not have this facility on our switchboards to do so. They work in a cambridge office and we work in a slough office! The only aternatives we have at the moment are ONLINE CHAT, Email address for a call back or postal address for them. Next year we may have alternative we have been informed... so please do not blame the poor messengers; ie receptionists at H.O thank you, as this is out of our control!

« Last Edit: Dec 2^nd, 2013 at 12:09pm by Dave »

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Ian G

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Re: LG Electronics
Reply #13 - Dec 2^nd, 2013 at 12:17pm

Whoever is in charge of the telephone system at LG will need to be aware of "The Consumer Contracts (Information, Cancellation and Additional Payments) Regulations 2013" which will be published in mid-December 2013.

These will make it illegal to use 084, 087 and 09 numbers for customer service, complaints and any other similar functions. The compliance date is 12 June 2014.

The fact that "alternative numbers" are already being talked about suggests there is already an awareness of these requirements. Swapping to the matching 034 or 037 number is enough to comply. These should be "replacement" numbers, not alternative numbers offered in parallel with 084 and 087 numbers.

Similar regulations are being enacted in all EU member states, all with the same compliance date.

« Last Edit: Dec 2^nd, 2013 at 12:22pm by Ian G »

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CJT-80

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Re: LG Electronics
Reply #14 - Dec 2^nd, 2013 at 1:22pm

Good Afternoon,

Having searched the UK Page of LG Electronics, I found this page which gives an e-mail contact for their Corporate Communications Team.... it maybe worth e-mailing them and establishing IF they intend to amend their contact numbers to an 01/02/03 based alternative.

In the mean time as has been pointed out, there are alternatives to calling LGE UK.

Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com

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