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SAYNOTO0870.COM › Main Forum › Government and Public Sector › NHS 24

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NHS 24 (Read 7,457 times)

Dave Global Moderator Offline Posts: 9,902 Location: Yorkshire Joined: Apr 29^th, 2004 Gender:	NHS 24 Dec 28^th, 2009 at 11:24pm	Print Post
	Source: Scottish Parliament http://www.scottish.parliament.uk/business/petitions/docs/PE1285.htm Quote: Open Petitions - Petition PE1285 Petition by Caroline Mockford calling on the Scottish Parliament to urge the Scottish Government to make arrangements for all calls from mobile phones to NHS 24 to be free of charge to users. Source: Scottish Parliament Information Centre (SPICe) Briefing for the Public Petitions Committee - Petition Number: PE1285 http://www.scottish.parliament.uk/business/research/petitionBriefings/pb-09/PB09... Quote: Background Current situation with landline calls to NHS 24 using 084 prefix NHS 24 currently charges all landline calls at a local rate using the 084 prefix. This prefix is a non-geographic number used by businesses and organisations to provide a wide range of services such as sales lines, customer service/enquiry functions and recorded information services. Businesses or organisations using 084 numbers may receive a share of the call charge. Ofcom¹ notes that these numbers are generally more expensive to call than ordinary geographic numbers. However, calls to NHS 24 are charged at a local call rate. Clueless NHS 24 thinks it knows better than Ofcom with regards telecommications issues. NHS 24 continues spouting the nonsense that calls to its 0845 number "are charged at local rate."


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SilentCallsVictim Supreme Member Offline aka NHS.Patient, DH_fairtelecoms Posts: 2,494 Joined: Jun 3^rd, 2005	Re: NHS 24 Reply #1 - Jun 11^th, 2010 at 5:58pm	Print Post
	SilentCallsVictim wrote on Jun 11^th, 2010 at 5:54pm: The topic of GPs using 084 numbers was raised in the Scottish Parliament yesterday - http://www.theyworkforyou.com/sp/?id=2010-06-10.27207.0&s=084+OR+0844+OR+0845#g2.... Ms Sturgeon has been reminded that the same principle applies to all NHS providers.
	« Last Edit: Jun 11^th, 2010 at 5:59pm by SilentCallsVictim »
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