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Hot Topic (More than 10 Replies) Mobilephonesdirect (Mobile Phones Direct) (Read 41,498 times)
Bandare
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Mobilephonesdirect (Mobile Phones Direct)
Mar 10th, 2010 at 1:55pm
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I'm trying to find a number for Mobilephonesdirect.co.uk who have listed an 0845 number:

0845 470 4000

Thanks in advance Smiley

I checked the database already and the number listed,  01635 522222, is not working.

I did find looking at the yell.co.uk site a number to call 01635 588777 but that doesn't get me through to the same location.

~ Edited by Dave: Thread title amended
« Last Edit: Mar 10th, 2010 at 2:33pm by Bandare »  
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Dave
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Re: Mobilephonesdirect (Mobile Phones Direct)
Reply #1 - Mar 10th, 2010 at 3:09pm
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Hi and welcome to SAYNOTO0870.COM.


Bandare wrote on Mar 10th, 2010 at 1:55pm:
I checked the database already and the number listed,  01635 522222, is not working.

This number works as it rings out. It is also the contact number for the Nokia Retail store in Newbury, address 71 Northbrook Street, Newbury RG14 1AE.


The address on the main contact page is:

Mobile Phones Direct Ltd
Unit 2
Courtyard Business Centre
Farmhouse Mews, Thatcham
Newbury, Berkshire
RG18 4NW


Looking back at what the website used to look like on the Internet Archive, http://www.mobilephonesdirect.co.uk/contact.aspx]in October 2007 the contact page[/url] gave 71 Northbrook Street, Newbury as the main address. It could be that the main 0845 telephone number is answered there.

Again on the Internet Archive, the store directory in February 2002 listed:

Quote:
Business enquiries 
71 Northbrook Street, Newbury RG14 1AE 
t. 01635 522222 f. 01635 522223


And:
Quote:
Newbury
71 Northbrook Street, Newbury RG14 1AE 
t. 01635 517818 f. 01635 517822


You could try this other number for 71 Northbrook Street, or ring the other one again.

Whatever you do, please give us feedback here on what you tried and what you found out so we can update the listings for others to use.
  
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Bandare
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Re: Mobilephonesdirect (Mobile Phones Direct)
Reply #2 - Mar 10th, 2010 at 3:25pm
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Thanks.....

Okay, I rang that number "01635 588777" and it does get through to the correct location but they said they couldn't put me through due to the phone system. Probably meaning they just want you to call the 0845 number and pay! I just left my number and they called me within 5 minutes. 

Might be a good number to add as it does work sort of!

Thanks for the help!
  
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Dave
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Re: Mobilephonesdirect (Mobile Phones Direct)
Reply #3 - Mar 10th, 2010 at 3:35pm
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Bandare wrote on Mar 10th, 2010 at 3:25pm:
Okay, I rang that number "01635 588777" and it does get through to the correct location but they said they couldn't put me through due to the phone system. Probably meaning they just want you to call the 0845 number and pay! I just left my number and they called me within 5 minutes.

When they called you, was there a CLI number or was it withheld?
  
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Bandare
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Re: Mobilephonesdirect (Mobile Phones Direct)
Reply #4 - Mar 10th, 2010 at 3:40pm
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I'm not sure what a CLI number is Sad
  
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Dave
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Re: Mobilephonesdirect (Mobile Phones Direct)
Reply #5 - Mar 10th, 2010 at 3:41pm
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Bandare wrote on Mar 10th, 2010 at 3:40pm:
I'm not sure what a CLI number is Sad

CLI=Calling Line Identification: The caller's number presented on a caller display or via 1471 etc.
  
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jgxenite
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read the instructions!!

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Re: Mobilephonesdirect (Mobile Phones Direct)
Reply #6 - Mar 10th, 2010 at 3:41pm
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If you dial 1471, do you get number withheld or is there a number read out? If so, please record the number and post it here.
  
I don't mind helping you with your request as long as you read the instructions!
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Bandare
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Re: Mobilephonesdirect (Mobile Phones Direct)
Reply #7 - Mar 10th, 2010 at 4:02pm
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Oh, sorry !!! Yeah, the number that came up was +8454284000
  
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Dave
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Re: Mobilephonesdirect (Mobile Phones Direct)
Reply #8 - Mar 10th, 2010 at 4:05pm
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Bandare wrote on Mar 10th, 2010 at 4:02pm:
Oh, sorry !!! Yeah, the number that came up was +8454284000

I presume that should be +448454284000 which makes it 0845 428 4000, which is different to the main 0845 470 4000 number.

We may have been lucky, the number presented could have been the 01635 number we are looking for.
« Last Edit: Mar 10th, 2010 at 4:05pm by Dave »  
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Marko
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Re: Mobilephonesdirect (Mobile Phones Direct)
Reply #9 - Mar 15th, 2013 at 1:56pm
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I used the 0163 5588777 number today and it worked fine. Was answered by a real person, who transferred me through to the automated system to get through to the sales team. Perfectly polite and painless.

Marko
  
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Dave
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Re: Mobilephonesdirect (Mobile Phones Direct)
Reply #10 - Mar 16th, 2013 at 11:48am
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Marko wrote on Mar 15th, 2013 at 1:56pm:
I used the 0163 5588777 number today and it worked fine. Was answered by a real person, who transferred me through to the automated system to get through to the sales team. Perfectly polite and painless.

Welcome to SayNoTo0870.com and thanks for confirming this alternative. I've promoted it to the verified listings with a note saying "Ask for sales".
  
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theholyllama
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Re: Mobilephonesdirect (Mobile Phones Direct)
Reply #11 - Apr 17th, 2013 at 10:05pm
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Just a quick addition to the information above: phoning 01635 588777 takes you through to the reception desk at the Mobile Phones Direct office. Ask to be put through to Customer Services (not necessarily Sales) and you'll get through to the automated system - from here you can choose sales or any other option. Good luck getting through to a call handler, though: I was on hold for ages and had to give up when my mobile battery died.
  
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Dave
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Re: Mobilephonesdirect (Mobile Phones Direct)
Reply #12 - Apr 17th, 2013 at 10:35pm
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theholyllama wrote on Apr 17th, 2013 at 10:05pm:
Just a quick addition to the information above: phoning 01635 588777 takes you through to the reception desk at the Mobile Phones Direct office. Ask to be put through to Customer Services (not necessarily Sales) and you'll get through to the automated system - from here you can choose sales or any other option. Good luck getting through to a call handler, though: I was on hold for ages and had to give up when my mobile battery died.

Hello and welcome to SayNoTo0870.com.

Thanks for posting about this; I've amended the entry to say that any department can be asked for, with the examples Sales and Customer services being given.
« Last Edit: Apr 17th, 2013 at 10:35pm by Dave »  
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