SAYNOTO0870.COM - Southend County Court

uk26 Newbie Offline Posts: 2 Gender:	Southend County Court - 0844 892 4000 Jul 8^th, 2010 at 12:06pm Does anyone have the direct number for sounthend court, i find the new service really poor, delayed responses, having to arrnage for southend to call me back via Norwich to answer my questions. ~ Edited by Dave: Thread title amended
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Dave

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Re: Southend County Court
Reply #1 - Jul 8^th, 2010 at 12:32pm

uk26 wrote on Jul 8^th, 2010 at 12:06pm:

Does anyone have the direct number for sounthend court, i find the new service really poor, delayed responses, having to arrnage for southend to call me back via Norwich to answer my questions.

Hi and welcome to SAYNOTO0870.COM.

Perhaps you can give some basic information such as the 08 number used.

There is an unverified entry in the database for Southend County Court:

HM Courts Service (HMCS) 0844 892 4000 01702 601991 Southend County Court Fax: 01702 603090

Try that and let us know whether it works or not, and if not, why not.

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uk26 Newbie Offline Posts: 2 Gender:	Re: Southend County Court Reply #2 - Jul 8^th, 2010 at 1:25pm you get a automated messaging saying number changed to 0844 892 4000
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Dave

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Re: Southend County Court
Reply #3 - Jul 8^th, 2010 at 2:29pm

uk26 wrote on Jul 8^th, 2010 at 1:25pm:

you get a automated messaging saying number changed to 0844 892 4000

Thanks; I've removed this entry.

A search of the HM Courts Service's website for the 0844 telephone number reveals that it is now the main number for a number of County Courts in the south east area of England:

Basildon
Bury St Edmunds
Cambridge
Chelmsford
Colchester
Harlow
Ipswich
King's Lynn
Lowestoft
Norwich
Peterborough
Southend

A centralised helpdesk exists for Bedford, Hitchin, St Albans and other nearby County Courts, also on a similar 0844 number.

uk26 says that calls are put through to Norwich and the pages I have found for the courts on this 0844 892 4000 number give an e-mail address which contains "norwich". So all signs point to it being answered in Norwich, probably at the County Court there.

Norwich is a combined court with crown and county courts on one site. The Crown Court general switchboard number is 01603 728200 with direct contacts in the 01603 7282xx range.

I have run some internet searches and have not found any clues as to what the direct numbers may be at Southend County Court; unless they are around the old phone or fax numbers; 601991 and 603090. Undecided

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« Last Edit: Jul 8^th, 2010 at 2:29pm by Dave »

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John Buchanan

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Chelmsford County Court
Reply #4 - Aug 8^th, 2012 at 5:14pm

Hi

I find it despicable that such a government body as a county court should use an 0844 number. The number is 08448924000 and although the alternative in your unverified database i.e 01245295394 was answered by a person, she was unable to deal with my enquiry, asked me to call back on 08448924000

Other web sites list (01245) 264670 as a contact number for Chelmsford County Court, but this connects to a recorded message advising that the number has been changed to 08448924000

I did call 08448924000 and found that the number was engaged most of the time, but when I eventually got an answer it was the usual "your call is important to us, please wait while we try to connect you!" A person came on the line after 7 minutes of that. Entire call duration was 7m52s, and I am charged 54p for effectively 52 seconds conversation.

Is there any government policy on use of 0844 numbers by county courtts, as there is regarding NHS GPs?

John

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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: Chelmsford County Court Reply #5 - Aug 8^th, 2012 at 7:18pm Most county courts use geographical numbers, the only other group of courts i could find that didnt was this one http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1247047631 ~ Edited by Dave: Thread joined to existing one and link (back to this thread) removed.
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John Buchanan Newbie Offline Posts: 18 Gender:	Re: Southend County Court - 0844 892 4000 Reply #6 - Aug 22^nd, 2012 at 9:42pm I visited Chelmsford CC today and asked the receptionist for a geographical number to call them on. I was told to use the 0844 number which is charged a a local rate! I suppose it might be cheaper than driving the 20 mile round trip and paying £1 for the car park, but I still don't like it. John
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CJT-80 Global Moderator Offline Posts: 1,713 Manchester Gender:	Re: Southend County Court - 0844 892 4000 Reply #7 - Aug 22^nd, 2012 at 9:52pm John, you can reliably inform her she's wrong.. why.. because Local Rate no longer exists.. It's charged at a set rate depending on your telephone provider. They set the cost they charge you at. Not the County Court.
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speedy

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Re: Southend County Court - 0844 892 4000
Reply #8 - Aug 23^rd, 2012 at 12:43am

I clicked on the Old Thread Link posted by bigjohn on 8th Aug and in a post by joli dated 22 Mar 2010 came across the link below

http://www.hmcourts-service.gov.uk/infoabout/complaints/directors_region/directo...

Although the Thread and Post is of that old Date the Link above appears to be an updated Emergency News Page
On that HM Courts& Tribunals Service Page is says because of Power Cut in Newcastle to phone North Tyneside Mag. Court on 0191 2960099

Could Dave please test this out - and maybe Archive this Link as a useful Tool if I am correct in thinking that this may be a Back Door for Geo. Numbers. Other Geo Numbers may be posted at a later date.

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bigjohn

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Re: Southend County Court - 0844 892 4000
Reply #9 - Aug 23^rd, 2012 at 4:17am

speedy wrote on Aug 23^rd, 2012 at 12:43am:

I clicked on the Old Thread Link posted by bigjohn on 8th Aug and in a post by joli dated 22 Mar 2010 came across the link below

http://www.hmcourts-service.gov.uk/infoabout/complaints/directors_region/directo...

Although the Thread and Post is of that old Date the Link above appears to be an updated Emergency News Page
On that HM Courts& Tribunals Service Page is says because of Power Cut in Newcastle to phone North Tyneside Mag. Court on 0191 2960099

Could Dave please test this out - and maybe Archive this Link as a useful Tool if I am correct in thinking that this may be a Back Door for Geo. Numbers. Other Geo Numbers may be posted at a later date.

That geographical number has always been available North Tyneside dont use Non Geographical Numbers . Very few courts do.

See: http://hmctscourtfinder.justice.gov.uk/HMCTS/Search.do?court_id=439

You can find all the various courts contact details here : http://hmctscourtfinder.justice.gov.uk/HMCTS/
your see only a small majority use 0844 numbers .EG St Albans County Court.

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« Last Edit: Aug 23^rd, 2012 at 4:23am by bigjohn »

BJ.

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