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O2 Customer Services (Read 30,395 times)

mjy58 Newbie Offline Posts: 17 Location: Midlands Joined: Dec 9^th, 2009 Gender:	O2 Customer Services Sep 12^th, 2011 at 4:34pm	Print Post
	I used unverified 0161705500 successfully for O2 Customer Services today. The verified alternative numbers 01133069265 and 08705860860 no longer work.


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Golf_Paul Junior Member Offline Posts: 71 Location: KC Land Joined: Jan 29^th, 2006 Gender:	Re: O2 Customer Services Reply #1 - Sep 12^th, 2011 at 8:24pm	Print Post
	mjy58 wrote on Sep 12^th, 2011 at 4:34pm: I used unverified 0161705500 successfully ... I think you have missed a zero off the end - is it 0161 705 5000


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CJT-80 Global Moderator Offline Posts: 1,721 Location: Manchester Joined: Aug 23^rd, 2009 Gender:	Re: O2 Customer Services Reply #2 - Sep 13^th, 2011 at 9:52am	Print Post
	Good Morning, mjy58, just to be sure.. What time did call the 0161 number and did you have to speak to anyone? Your also advising the 0113 and 08705 numbers no longer work? Many Thanks,

	Regards, CJT-80 Any comments made are my own and are not those of SayNoTo0870.com
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mjy58 Newbie Offline Posts: 17 Location: Midlands Joined: Dec 9^th, 2009 Gender:	Re: O2 Customer Services Reply #3 - Sep 13^th, 2011 at 2:59pm	Print Post
	Yes, typo, it is 0161 705 5000 I rang on Monday 12/9/2011 at 16:10 and spoke to an operator who asked me where to be transferred to. I asked for Pay Monthly customer services. I tried the 0113 and 08705 numbers first. They went to an automated response stating they were no longer in use and to use an 0844 number


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CJT-80 Global Moderator Offline Posts: 1,721 Location: Manchester Joined: Aug 23^rd, 2009 Gender:	Re: O2 Customer Services Reply #4 - Sep 13^th, 2011 at 3:40pm	Print Post
	Many thanks I will get them updated now The 0161 number has been updated, however I do not have access to the Varified Database, and so Dave will need to amend it. Edited with more info.
	« Last Edit: Sep 13^th, 2011 at 4:24pm by CJT-80 »
	Regards, CJT-80 Any comments made are my own and are not those of SayNoTo0870.com
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Golf_Paul Junior Member Offline Posts: 71 Location: KC Land Joined: Jan 29^th, 2006 Gender:	Re: O2 Customer Services Reply #5 - Sep 13^th, 2011 at 9:05pm	Print Post
	CJT-80 wrote on Sep 13^th, 2011 at 3:40pm: ... access to the Varified Database, ... CJT-80 - I am only being pedantic, but the word you should use is 'verified' (meaning confirmed or correct)


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CJT-80 Global Moderator Offline Posts: 1,721 Location: Manchester Joined: Aug 23^rd, 2009 Gender:	Re: O2 Customer Services Reply #6 - Sep 14^th, 2011 at 3:14pm	Print Post
	Thank you Golf_Paul Your spelling point has been noted, for the record I am Dyslexic (from Dyslexia - A learning disorder marked by impairment of the ability to recognise and comprehend written words)

	Regards, CJT-80 Any comments made are my own and are not those of SayNoTo0870.com
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Dave Global Moderator Offline Posts: 9,902 Location: Yorkshire Joined: Apr 29^th, 2004 Gender:	Re: O2 Customer Services Reply #7 - Sep 14^th, 2011 at 9:25pm	Print Post
	mjy58 wrote on Sep 12^th, 2011 at 4:34pm: I used unverified 0161705500 successfully for O2 Customer Services today. The verified alternative numbers 01133069265 and 08705860860 no longer work. Thanks alot for the feedback mjy58. I've removed the 0113 number and put the 0870 number in the Other Info column as being "Also for 0870" etc. Three direct customer service numbers we have are 0800 0321402, 0800 9777702 and 0800 9777027.


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Golf_Paul Junior Member Offline Posts: 71 Location: KC Land Joined: Jan 29^th, 2006 Gender:	Re: O2 Customer Services Reply #8 - Sep 15^th, 2011 at 10:01am	Print Post
	CJT-80 wrote on Sep 14^th, 2011 at 3:14pm: Thank you Golf_Paul Your spelling point has been noted ... No disrespect, CJT-80, I only pointed this out as 'every day is a school day' as they say We can all learn something from each other on this interweb thingy I hope I did not offend. Please accept my apologies if that was the case. And keep up the good work behind the scenes


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CJT-80 Global Moderator Offline Posts: 1,721 Location: Manchester Joined: Aug 23^rd, 2009 Gender:	Re: O2 Customer Services Reply #9 - Aug 14^th, 2012 at 6:30pm	Print Post
	Golf_Paul I did not realise you had apologised so please accept my apologies for not noticing that... Just an update I called O2 PAYG Customer Service today on the 01 number in the verified database which is given as an alternative to: 0844 809 0222 and it continues to work. Call made at 19.25

	Regards, CJT-80 Any comments made are my own and are not those of SayNoTo0870.com
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Golf_Paul Junior Member Offline Posts: 71 Location: KC Land Joined: Jan 29^th, 2006 Gender:	Re: O2 Customer Services Reply #10 - Aug 14^th, 2012 at 9:53pm	Print Post
	CJT-80 wrote on Aug 14^th, 2012 at 6:30pm: Golf_Paul I did not realise you had apologised so please accept my apologies for not noticing that... No problem, CJT-80 15-all ... and keep up the good work


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