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  SAYNOTO0870.COM › Main Forum › Government and Public Sector › Independent Case Examiner 0845 - local call rate
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Normal Topic Independent Case Examiner 0845 - local call rate (Read 9,606 times)
ihate0845
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Independent Case Examiner 0845 - local call rate
Apr 21st, 2012 at 9:10am
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here

http://www.ind-case-exam.org.uk/en/contact/index.asp#tel

I sent to ofcom.
  
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speedy
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Re: Independent Case Examiner 0845 - local call rate
Reply #1 - Apr 21st, 2012 at 6:34pm
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At least the Parliamentary and Health Ombudsman has got it right 0345 !!! It seems it hasn't got through to the Front Desk Access 0845 - Another one for the ASA.
« Last Edit: Apr 21st, 2012 at 6:35pm by speedy »  
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catj
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Re: Independent Case Examiner 0845 - local call rate
Reply #2 - Apr 22nd, 2012 at 8:13am
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Quote:
sent to Ofcom


You might have more luck with the ASA.
  
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SilentCallsVictim
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Re: Independent Case Examiner 0845 - local call rate
Reply #3 - Apr 22nd, 2012 at 10:25am
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catj wrote on Apr 22nd, 2012 at 8:13am:
Quote:
sent to Ofcom


You might have more luck with the ASA.

Why not the ICE itself?

If it can be made to understand the truth, rather than just forced to to do the "BT, but others may vary" nonsense, then this could feed back to the DWP itself.

We have a long time to wait before the new Ofcom regulations will come into effect. We need as many as possible to grasp the nettle and deal with the issue properly, for themselves, rather than walking on the edge of what is permitted and prohibited.
  
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ihate0845
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Re: Independent Case Examiner 0845 - local call rate
Reply #4 - Apr 22nd, 2012 at 5:51pm
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well yes as I was doing a complaint to ICE I mentioned the 0845 in that complaint as well.

I sent to ofcom as in earlier correspondance with me they keep claiming local rate advertising is extremely rare now.

it seems the new regulation isnt going to change much tho, as I udnerstand it ofcom are just proposing a message is added at start of calls to give the true cost.

there is going to be little to no action I see it from ofcom to force or at least motivate people to stop uusing these numbers.

eg. if I ring up someone on 0845 who has no alternative and then get told the call is about to cost me a fortune, its hardly going to stop me ringing is it.
« Last Edit: Apr 22nd, 2012 at 5:54pm by ihate0845 »  
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